Customer Ratings & Reviews

A month later, and I still don’t have a working washer and dryer. This was for a rental 3,000 miles away—now sitting empty—thanks to Best Buy’s chaos. First delivery? No stacking kit. The rude, impatient crew bolted before I could even get customer service on the phone. Multiple canceled deliveries later, I learn Best Buy doesn’t even sell the kit—I had to get it from Amazon. When they finally showed up, they dropped the old unit, wrecked my stairs, molding, and wall. Then they shoved the new set in, crushed the vent hose, and left a fire hazard behind. Property damaged. Rent lost. Patience gone. Never again, Best Buy.

People should obtain membership, it's worth it . To buy lots of goods and products.

Great deals and great service. Highly recommend becoming a Best Buy member

Very easy to turn on and very good product looks good it matches

They were careful and worked very quickly. Although there was issues because I didn't receive my oven range, customer service helped resolve the issue and I will be getting my stove before Christmas. I love my new refrigerator and I can't wait to see my stove.

Gets me insides on what i jeed for my home and upgrades

So far the rewards have been worth it, especially in regards to gaming

good service and discounts purchased Asus Q540V on sale.

I love walking aroind for ideas. I am a member and that allows me to get an amazing discount as well as a better warranty. A must place to shop for all elextronics as well as appliances.

Remodeling and building an entertainment center around the TV. TV is great has all the features and more than i need. I have a sound system that I'm waiting on more equipment from best buy to further enhance my audio sound

When signing up , I was promised 50 gift certificate “ kind of like it would pay for one year subscription “ baloney. After 2 years never got it. Called to claimed it and after 3 or 4 agents different calls and spending hours on the line . Nothing. No gift certificate.

I just cant say enough about best buys customer service. When i purchase at Best Buy im confident that i will get the quality help i need if i have any questions or further needs.

This set was just right for our small place. The washer and dryer both are easy to use and holds small to large loads. We are pleased with the quality and the price.

I warned everyone not to buy this menbership, because it's a best buy scam, you pay $49.99 to get some benefits, but when you go to use it they don't allow you to make exchanges or returns without charging more for the service you already paid for, soo don't buy it. You’ll regret.

The best buy membership is a realiy great deal and we will be getting the nice offers compare to others

One of the best speakers in the market. It was a hassle free pickup at best buy

[Employee of bestbuy] 50$ for the extended 60 day return/pm policy is great

I’ve been using the My Best Buy Plus membership for a while now, and honestly it has been completely worth it for me. The exclusive member discounts alone have already saved me more than the cost of the membership, especially on electronics, accessories, and gaming products. One of my favorite benefits is the extended 60-day return window. It gives me plenty of time to test products and decide if I really want to keep them, which is a huge advantage when buying expensive tech. The free 2-day shipping is also very convenient and makes online shopping much faster and easier. I also like getting early access to special sales and limited products before they sell out. The membership feels especially valuable during big shopping events like Black Friday or holiday sales. Overall, if you shop at Best Buy more than a few times a year, My Best Buy Plus is a great investment and adds a lot of extra value to the shopping experience.

I signed up for the My Best Buy Plus membership initially when I was purchasing a washer, and the membership perks that came along with that purchase made it feel like a worthwhile decision at the time. I especially appreciated the added benefits tied to major appliance purchases, including helpful member pricing, convenient delivery and support options, and the extended return window. Pairing the membership with an extended warranty gave me extra peace of mind on a large purchase, which was a big factor in deciding to try the program. Since then, I have had a generally positive experience. The exclusive member pricing, early access to certain sales, and free two-day shipping with no minimum have all been useful. There have been a few occasions where I found genuinely good deals on items I actually needed, and the savings on those purchases helped justify the cost of the membership. It also feels helpful to have a bit of priority access during big sales or product launches. At the same time, this membership has made me think about the growing number of store memberships that companies are encouraging customers to sign up for in order to get slightly better deals or earlier access to promotions. While My Best Buy Plus has provided real value so far, it does make me question whether this is something I will continue long term, especially in years when I am not planning larger technology or appliance purchases. Overall, I am glad I signed up and have been satisfied with the benefits. I would recommend it to people who shop at Best Buy regularly or who are making a significant purchase like an appliance. For more occasional shoppers, the long-term value may depend on how often the perks are actually used.

Though like the new fridge, the freezer is a bit small. Lights seemed bright at first, but once you add food items, there are lots of shadows. Otherwise is an outstanding fridge. Delivery on the other hand was a joke. Delivery people didn't know how to install the fridge. I had to tell them how to do it. They didn't know a water adapter was included inside the water adapter kit that we purchased with the fridge. Also the needed to remove door handles from door to get fridge past it. Then the reassembled it wrong and left out weather stripping. Lastly, they left Styrofoam all over my driveway. Idiots.