Customer Ratings & Reviews

I had this membership for a year and bought many things with it, but most of the sales were not exclusive to the membership and I did not save that much money because of it. I was able to price adjust and return items within an extended period of 60 days which did help, but this period should be extended to 6 months with the membership. I did get $10 credit once every two months to spend with the membership. One instance I did not like was when Best Buy sales representatives were lying to customers, claiming that if they purchased or already had the Best Buy plus membership, they would get early access to pre order nvidia 50 series graphics cards. This did not happen and many people were upset with this and refunded their memberships.

Being a Best Buy member has been a great experience. The exclusive deals and member-only discounts have already saved me money on several purchases. I also appreciate the extended return window and added protection options it gives me peace of mind with my electronics. The rewards points add up quickly, and the overall convenience makes the membership feel well worth it. I’m glad I signed up and definitely recommend it to frequent shoppers.

I bought membership for added protection and peace of mind. While LG provides 2 yr service you have to go through them for any warranty repairs and they assign an outside company to repair. I was told I might have to pay a service call fee. They typically run around $50-100. By paying $49 a year I get the Geek Squad to fix at no extra cost. Contract self renews but you can cancel before renewal date. Thought it a reasonable offer.

My Best Buy Plus has been worth it. The member pricing alone makes a noticeable difference on larger purchases, and the added perks provide extra value throughout the year. It’s especially helpful if you buy tech, accessories, or upgrade devices regularly. The savings and benefits add up quickly, making the membership feel worthwhile rather than just another subscription. Overall, a solid option for anyone who shops at Best Buy more than a few times a year.

The My Best Buy Plus™ membership has genuinely reshaped how I shop at Best Buy. With exclusive member pricing, I feel assured that I’m always making smart financial choices. The savings build up over time, turning each purchase into not just a transaction, but an investment in long-term value. 1. Peace of Mind with Support & Protection What truly sets this membership apart is the unlimited Geek Squad support and dependable product protection. Knowing that my devices and appliances are covered by expert care gives me a sense of calm. It allows me to enjoy technology for work, family, and life, without the stress of unexpected setbacks. 3. A Human-Centered Experience This program goes beyond discounts, it feels like Best Buy is creating a partnership with its members. The thoughtful perks, easy access to services, and customer-first approach make me feel supported long after a purchase. It’s a proactive, humanized way of delivering service that adds real meaning to membership. 4. Progressive & Forward-Thinking What I admire most is how forward-looking this membership feels. It’s not just about saving money today. It’s about building confidence for tomorrow. With smarter pricing, dependable support, and a focus on long-term relationships, Best Buy proves that they are listening to what customers need in a fast-changing world. Last but not least: To me, the My Best Buy Plus™ membership represents more than just perks, it’s about confidence, convenience, and care all in one. Every purchase feels protected, every service feels accessible, and every dollar feels well spent. I would recommend it to anyone who values savings, trust, and a brand that stands beside its customers, not just at the register, but throughout their journey.

When I went to buy my newest Apple Watch in November, I was skeptical at first to purchase this membership. When one of the store representatives told me that Best Buy does a holiday price match where I could call if the price of my product was lower and get the money refunded to me for the difference I was immediately sold. Not only did this product actually deliver as the sales associate said, but it was so easy to do. I was able to text the Best Buy representative and get everything taken care of that way. I even used my Best Buy credit card and was able to get the difference in the prices refunded right to my Best Buy credit card and off the total without affecting the promotional rate definitely worth the purchase for that alone.

The salesman encouraged me to purchase this membership just in case they put their remaining iMacs on sale after I walked out. Unfortunately that didn't happen. But as it turned out, I had to return two of the accessories I had also purchased and received back every cent I had spent. (I didn't need the new Magic Mouse, there was one already in the box.) Perhaps the easy refund would have happened anyway, dunno.

I’ve had a great experience with the My Best Buy Plus membership so far. The exclusive member pricing alone has helped me save on several tech purchases, and the extended 60-day return and exchange window gives me a lot more flexibility and peace of mind when buying higher-priced items. Free 2-day shipping and access to special sales events are also solid perks that make the membership feel worth it if you shop at Best Buy regularly.

If you buy lots of stuff from best buy I will highly recommend you get plus member. It offers you significant discounts on lots products along with special holidays discount for instant it was black Friday deal was going on and I had plus member and I was looking for vacuum and carpet shampooer they marked their price down for black Friday and also there was another price written red says plus or total members discount. So I learned they give more discounts if you are plus or total member with bestbuy

I love the idea of paying $50 a year for potentially $50 or more in savings in items. I’m already buying I purchased a TV and if it goes on sale then I can recoup that savings at any time. Excellent idea love it highly recommend.

I don't like add-ons or extra charges. I also don't like a mere 15-day return policy, especially for items that take time to evaluate. 30-day or even more is best, but I found that this was worth it for me this year. Why? This year purchases included nice bookshelf speakers (I needed more than 15 days to compare them to a different brand I got elsewhere), 3 laptops (if you're busy like me, I need more than 15 days to evaluate). Given pricing and availability, Plus made sense. It's for a year, but you can turn it "on" and "off" (pro rated usage). It was handy for the bookshelf speakers (I actually returned the brand I got at Best Buy, nice to have had more time to return). I turned Plus "off" quickly so it cost me next to nothing. Then my wife and 2 kids off-to-college needed laptops. Best Buy prices were competitive, so I signed back up for Plus, and have kept it for 2-3 months. It saved my bacon once or twice as we worked the gear out. Then I found I needed more kid-college-tech and a couple of backup SSDs for 2 new pc's I built in spring, as well as for a mac: Plus to the rescue once again, gave me the time I needed to make sure the gear worked and was what I needed. So, once a skeptic, now I'm not so grumpy about extra bucks for a longer return period. I can be worthwhile.

so I tried this because I made a purchase of an X5 and some air pods just before Black Friday literally one or two days before I was flying out so I wouldn't have had time to come back during that time to purchase items I wanted luckily this covered me because the items prices dropped significantly like about $100 I'd recommend this product because whether you know it or not paying a subscription in the end usually comes out to be worth it and it's like insurance it gives you peace of mind

This membership has come in handy so many times. I work in the field of tech, and sometimes a computer or piece of hardware can show true issues after a couple weeks. With Best Buys’ service, you can schedule a consult for a diagnostic. They also give you up to 60 days to see if the product is the right one for you. It’s worth the one time charge each year!

My Best Buy Plus membership has been one of the smartest upgrades for our family’s tech needs. The free 2‑day shipping and exclusive member pricing have already saved us time and money, especially with all the devices my kids use for school. I also appreciate the extended return window—it gives us confidence when trying out new products. Best Buy Plus delivers excellent value, convenience, and peace of mind. Highly recommended for families who rely on technology every day.

I’ve had the My Best Buy Plus yearly membership for a while now, and it’s been really worth it for me. The free 2-day shipping with no minimum purchase is a huge time-saver-I get my orders fast without having to worry about extra shipping fees. I also like the exclusive member prices and deals on tons of products; I’ve saved a good bit on tech and accessories that way. Another big plus is the extended 60-day return window on most items, which gives me extra peace of mind if I change my mind or something doesn’t work out. Plus, having early access to sales and special events makes it easier to grab popular items before they sell out. For $49.99 a year, it feels like a solid value if you shop at Best Buy regularly. Just keep in mind the 2-day shipping isn’t available everywhere, but it’s worked well for me. Overall, I’d recommend it if you want faster shipping, better deals, and more flexible returns.

I had such a great experience shopping at Best Buy. From the moment I walked in, the store felt organized, clean, and easy to navigate. The staff was super helpful without being pushy. One of the employees took the time to answer all my questions and actually helped me compare products instead of just trying to upsell me. That made a huge difference.

The My Best Buy Plus™ membership has been a solid value so far. The member-exclusive pricing and extended return window alone make it worthwhile, especially if you shop at Best Buy regularly. I like having early access to deals and not feeling rushed with returns if something doesn’t work out. The perks are straightforward and actually useful, not just filler benefits. Overall, it’s a good upgrade for frequent Best Buy shoppers and pays for itself pretty quickly.

Straight truth review, do not purchase the membership if you only go to best buy once or twice a year, but with that being said lets say the purchases you make those once or twice a year are big apliances or even pricey technology then the membership may be very useful, but plan your purchases if you need the item now and Black Friday or Christmas or whatever discount holiday is coming up then with the membership they will reimburse you the difference of the sale for your already purchased item. Now myself I do not shop best buy a lot maybe 3 times a year. But last Christmas my daughters asked for an Ipad so we went to Best buy I found the one she asked for, we also decided to purchase a new phone for my other daughter we bought the iphone 12 it was on sale, i also bought 2 sets of air pods so roughly $1300 purchase i was offered the membership paid $50 i think for it this was literally on Christmas Eve, the associate explained the new iphone would be released later the next month and usually they will put the older ones on sale and showed me how to use the app to even get an alert when price drops ect. Ok in March my husband purchased me a new phone. A month later we had some unexpected home repairs so I said i can wait for a new phone this was more important. Well looking at reciept I realized my husband had bought and had in his name so I went on their customer service chat and the associate said that I do have the membership but this purchase wasnt made on my account so they couldn't refund. Ok so I had I decided to just drive to best buy return and ask about a refund and see if tbey could add the purchase to my membership because it does allow more return time then just regular accounts. The store manager came over i explained everything. I showed him the reciepts and he pulled up my account and I was nervous or just thinking theres nothing they will be able to do well i was wrong. He proceeded to then hand me a full refund, and then said i also noticed on your receipt for the best buy membership you had also purchased an ipad it has actually dropped $200 dollars, and the iphone $150, and the airpods are only $20 dollars cheaper this week only so with my permission he could reimburse me the difference back to my original payment, you can only get the price difference on the items once and I said yes please he then gives me a new receipt, and told me $395 would be going back on my card within 1-3 days. So helpful and i was very thankful i went ahead and purchased the membership because somtimes unexpected costs can be stressful and i would not have been able to return the 1000 dollar phone since I only had phone 16 days and there policy is 2 week warranty, and added bonus that day an extra 390 for the other items i had purchased were not dicounted and did everything in 5 minutes. We left and the reimbursement payment actually was in my bank about 2 in half hours later(that is based on what bank you have) so yes this membership was 50 and the way I looked at it was it 50 , but I knew with new iphone being released it would be beneficial to get sale price and i wouldnt have to wait too long. But what I got from the membership was much more, the app is easy to navigate and see you account and contact customer service online(even though the representative was bot able to help me online they advised me to go ahead and go to the store they couldn't promise they would be able to add the purchase to my original account but they could help me more in person. I think it is worth it, just remember to purchase it when buying higher priced electronics or appliances or phones. I wouldn't go and buy a Playstation video game only and purchase it then or cell phone case lol you understand what I am getting at.

I was buying a new PC for my my son. It was $1900 The cashier asked me if I wanted to purchase the membership for 50 bucks which at the time I really didn't want to spend the money but they told me when this PC will go on sale and whatever the sale price is I will get the difference from what I paid and sure enough a week later it went on sale. I got $267 cash back, which was awesome in the long run. This membership is worth it.

I’ve had the Best Buy membership for a while now, and it has honestly paid for itself. The fast free shipping, exclusive deals, and extended return window make shopping so much easier. I especially love the member-only discounts — I’ve saved a good amount on small electronics, accessories, and even a laptop. The tech support and protection plan benefits add even more value. It’s nice knowing that if anything goes wrong with a device, I can get help quickly without extra hassle. The checkout process is smoother too since my perks are automatically applied. If you shop at Best Buy even a few times a year, the membership is absolutely worth it. Great perks, real savings, and excellent customer service. Highly recommend!