Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$24.99
Save $25
Comp. Value: $49.99

Customer reviews

Rating 4.2 out of 5 stars with 37502 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 37,502 reviews
  • Rated 5 out of 5 stars

    Convenient Membership With Useful Perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Plus™ membership has been a great value so far. The free 2-day shipping is reliable and makes ordering online easy without worrying about minimums. I also really like the extended return window, which adds flexibility and peace of mind. The member-only pricing and early access to deals are nice extras, and over time they help justify the annual cost. Overall, the benefits are straightforward and useful, especially if you shop at Best Buy more than occasionally. I’d recommend this membership to anyone who wants added convenience and better flexibility when shopping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Membership Card offers a range of benefits tailored for tech enthusiasts and frequent shoppers. Members enjoy exclusive deals, early access to sales events, and reward points for every purchase, which can be redeemed for future discounts. The card also provides free shipping on online orders, making it convenient for those who prefer shopping from home. One standout feature is the extended return window, offering more flexibility compared to standard purchases. Additionally, members may receive special financing options on big-ticket items, which can be helpful for managing larger expenses. However, the membership comes with an annual fee, which may not be cost-effective for occasional shoppers. Some users may find that the perks are maximized only if they shop frequently or make high-value purchases. Overall, the Best Buy Membership Card is a valuable option for loyal customers who regularly buy electronics and appliances. Its benefits can easily outweigh the cost if used strategically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peacw of min

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy Plus membership has been totally worth it. I save money with member pricing, get extended return windows, and the Geek Squad support alone makes it a great value. I shop at Best Buy often, so the benefits add up fast. It gives me peace of mind knowing I’m covered and getting the best deals. Highly recommend it if you buy electronics more than once or twice a year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience and helpful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good experience with Best Buy. The service was helpful, the staff was friendly, and everything went smoothly. I am satisfied with my purchase and would recommend Best Buy to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service at its worse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price matched the dryer. The customer service online was terrible. The delivery guys dumped the dryer off and didn’t connect it Dumped it in the middle of my hallway blocking my bedroom and bathroom. They said I’d have to get a private contractor even though that was part of buying the membership. So not a good experience.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Not having access to your bedroom or bathroom is not how any delivery experience should go. Please reach out for support on any of our Social Media Profile for support. Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Sales

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was really helpful Took the time to help us get the app for firm to use at your store to buy the refrigerator. We were having problems on the app and the sales person helped us the only that he was a sales person for I want to say cell phones and he helped the Best Buy sales person by helping us. The other sales person helped another customer and I thought that was very helpful and teen playing for a team team working together thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year warranty -- worth it or not?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 5yr warranty/membership to get at least 5 years usage from this flat panel tv. Some of the reviews stated that the QLED tv stopped working after a few months usage so I will find out if this happens to me. Hopefully this tv will keep working for at least 10 years! Products are not made as well today compared to the past 10-20 years ago.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent perks, but limited value unless you shop ve

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy Plus expecting a little more day-to-day value based on how it’s described. The benefits are fine on paper, but in actual use I didn’t find much that meaningfully changed my buying experience. The extended return window is probably the most useful perk, but outside of that, the savings and exclusives felt situational rather than consistent. If you’re someone who makes frequent purchases or larger electronics buys throughout the year, I can see how this might pay off. For more occasional shoppers, the value isn’t immediately obvious. I ended up getting the membership at little to no cost, so I don’t regret trying it, but if I had paid full price, I’d have expected clearer, more tangible benefits. Not a bad program — just one that makes the most sense for a specific type of customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feel comfortable knowing that I have a great team.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not yet used my membership, I feel comfortable knowing that I have a team I can rely on for expert support and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a 3rd of things i reviewed recently are things i got through the membership discounts. The sales are nice. My only complaint is that it would be nice to consistently have things i love in those monthly sales but when they do come around to my interest it is a steal and the shipping deal comes in handy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value and Great Recommendation from Staf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really glad I signed up for the My Best Buy Plus membership. I actually learned about it from a Best Buy employee who took the time to explain the program and all of its benefits to me. I really appreciated that, because it made me realize how much value it could bring, and I signed up right away. Since then, I’ve already noticed how much easier shopping has become. The member prices and discounts save me money, and the free shipping and more flexible return options make the whole process much more convenient. The included Geek Squad support is also a huge bonus, because it gives me peace of mind whenever I buy new electronics. I think this membership is especially worth it for anyone who shops at Best Buy a few times a year or more. It’s already paid for itself in my case, and I feel like I get extra value every time I shop. Between the helpful staff recommendation and the ongoing perks, I’m very happy with the membership overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Value and Total Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus has turned out to be one of the best value-for-money memberships I’ve taken. The biggest benefit is the 60-day return window. Normally you only get 14 days, but with Plus, you have plenty of time to use the product, test it properly, and see if it truly fits your needs. That extra return period gives real mental relaxation. Even if you open the item and use it for a few days, as long as you keep it in saleable condition, you can return it without stress. It makes buying electronics so much easier and more confident. If you shop at Best Buy even a few times a year, this membership pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a terrific value! We've used it for several purchases in the past but only recently did I learn how valuable it could be. I purchased a dishwasher that ended up being everything I didn't want in an appliance! I was thankful I had an option to trade it in within 60 days. Even though I chose to spend more for the 2nd dishwasher, I ended up with a great appliance. That would not have been possible without My Best Buy Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new HP about a month ago. Adam in computers was our salesman. He was so very helpful and answered all our questions. I felt completely confident in the information he gave me. The only part that I regret is purchasing the WebRoot security. My computer did get hacked and it was a real mess. I have since deactivated WebRoot and went back to Avast. I believe your WebRoot cost 49.99. I woud be happiest if that would be refunded :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value if you shop at Best Buy regularly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a generally positive experience with the My Best Buy Plus membership. If you make frequent purchases at Best Buy, the member pricing and exclusive deals can add up over time, especially on accessories and tech upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership it's great to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership has been an excellent value and has made my shopping experience noticeably smoother. The exclusive member pricing alone has saved me money on several big purchases, and I appreciate receiving early access to certain deals, especially during major sales events. The extended return window is another huge benefit because it gives me peace of mind when buying electronics that I want to test at home before fully committing. I also find the added tech support options helpful, especially when setting up new devices. Overall, the membership feels worthwhile, convenient, and reliable for anyone who shops at Best Buy regularly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Member, loving BIG savings!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee who helped me with my transaction convinced me to become a member to ensure that I was receiving the most savings with my purchase by telling me ways to set up my account to track price history. This resulted in me getting a low price guarantee on an item and made a significant amount of difference for me. This membership allows me to save in more ways than one, and for that I am grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy For They Have A Membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this membership is awesome. I recently purchased a new laptop and learned with the membership, I'm FULLY cover, anything happens, covered. Decide I dont like the color, covered. If my laptop happens to drop in price, then I get that money back. (Example: $1000 laptop, I paid for is now $600, I get $400 back.) The membership helps me constantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeds our expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave us excellent advice on both the purchase and the management of the membership. We still need to get involved to find out the full scope, and we hope it meets our expectations, but the service was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value membership with real benefits

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the My Best Buy Plus membership and it has been well worth it. It gives access to exclusive deals that are not available to regular customers, along with more flexible return and exchange options. I was also able to make several small purchases using reward points earned from promotional items, which was a nice bonus. The membership itself is very affordable and provides a lot of convenient and flexible benefits. I absolutely recommend this subscription.

    I would recommend this to a friend
Sponsored