Customer Ratings & Reviews

From the moment I enrolled in Best Buy Plus™, my shopping experience has been nothing short of fantastic. The membership offers an exceptional range of benefits that have exceeded my expectations. Firstly, the free shipping with no minimum purchase has been a game-changer. Whether it's a big-ticket item or a small accessory, I can order with ease, knowing there won't be any extra shipping costs. This has saved me both time and money. The exclusive member-only offers are another highlight. I've enjoyed significant savings on various products, from the latest tech gadgets to everyday essentials. These deals often come just when I need them, making the membership feel personalized and valuable. What truly sets Best Buy Plus™ apart, however, is the superb customer service. The dedicated phone line for members means I can get assistance quickly and efficiently. The staff are knowledgeable and always willing to go the extra mile to ensure my satisfaction. Additionally, the extended return and exchange windows provide peace of mind, especially when purchasing gifts or high-value items. This flexibility is a testament to Best Buy's commitment to customer satisfaction. Overall, Best Buy Plus™ has provided me with convenience, savings, and exceptional service. It's a membership that pays for itself and one I wholeheartedly recommend to anyone looking to enhance their shopping experience at Best Buy.

Love best buy. It’s the best electronic store ever

Helps get deals and special discounts, which I have been able to use to my full advantage.

The membership has been totally worth it. I’ve saved money with the exclusive member prices, and the free shipping makes online shopping super convenient. Having Geek Squad support included adds extra peace of mind for my electronics. Highly recommend for anyone who shops at Best Buy regularly.

Bought multiple electronic devices and we do t have to buy protection for each item.

This is what allowed me to exchange my M4 Macbook Pro for the newer M5 version. Recommended for the extra time to decide to exchange an item.

I purchased the membership as I was getting ready to do a renovation in my home and needed new appliances. however, with the refrigerator freezer that are separate units that I purchased was a complete debacle. I waited four months for the refrigerator to come as the first one was damaged the second time of shipment came but the delivery guys from the first delivery wrote in their paperwork that I needed a freezer, that was returned then I had to wait another several months to get a refrigerator. Then the receipt got pushed back. Then pushed back one more time and then finally I received my refrigerator but now the problem was is no one at Best Buy or through geek squad or the company that Best Buy uses knew how to marry the two refrigerator and freezer together so that it did not overheat. It has now been a little over 4 month so I returned the refrigerator freezer and bought it from someone else that had a competent technician who knew how to marry the two correctly. I also purchased an oven microwave combo, a gas cooktop as well as a hood range over the cooktop and paid the extra for installation because they needed to drill into tile for the hood. Again the people that Best Buy uses came and told me that I would have to pay hundred dollars per hole that they drill into my tile and I told them no way I’m not willing to pay that, then they got on the phone with their manager. The manager said OK $50 for every hole and I said no I paid extra for the service knowing that it has to be drilled into the tile they said well then the only way that they’ll do it is if I sign a waiver that if they crack the tile that it’s on me that they’re not responsible for it and I told them no, and the technicians literally grab their stuff and walked out. I ended up paying $100 more for my contractors to put in my oven. Microwave my cooktop as well as my hood.

After being a member for 6 months I can honestly say the membership is worth it. 60 day return policy and free shipping are the highlights. They also come out with a lot of member pricing and rewards so you can get your value back easily. Bestbuy also has an easy price match policy against stated competitors so if you find it cheaper within the 60 return window you can get a refund through a 10 minute online chat.

The membership for me has paid off! Having seen the TV I bought a month ago on sale cheaper, I was able to get the amount credited to my account. It was done quickly and efficiently.

I love best buy and its perks I tried a product that wasn't what I expected and was able to return it and try something else that second choice was the right one

Our local sales representation, Tom Moulder is an asset to Best Buy. Thorough and friendly. The installation team is exceptional. I was extremely pleased the team took extra time made efforts beyond the expected to install our wall oven perfectly. When troubles arose, they handled the situation as professionals. This team of two deserves a real acknowledgment for great work.

The Membership Plan was a great benefit when my refrigerator died and the one I wanted was on back order. The Plan allowed Best Buy to provide me with a loaner refrigerator until the one I wanted was back in stock.

Great buy help save you money immediately on my large purchase.

I like this benefit. It has saved me money time and time again.

Nice to have! Discounts available for good products.

the membership is a great value, especially if you are going to purchase multiple large dollar items. The support is great as I had a few questions and they answered them with great knowledge. I have recommended the membership to my friends…….

You get free shipping.....most everybody offers free shipping these days. Free 2 day shipping, The only thing I like is the 60m days returns.

Amazing deals with the Plus Membership!You will love it!

The membership has a lot of value and it has paid for itself since I purchased it. Love the "special deals" I get with additional savings.

I highly recommend getting this when you purchase at Best Buy prices are always going down and if you catch it on time, you can save money. I saved over $300 for 49 bucks as well worth it. Keep checking your purchase after if the price drops they refund it no need to go to the store. Do everything over the phone