Customer Ratings & Reviews

I bought this for the 60 day return policy to test an iPad and ended up loving it but on top of that Best Buy also offers member rewards, which got me a $100 just for buying an iPad that I already wanted. I used that $100 to discount some airpods maxs which also gave me another $50 and so it’s worth it but only if your playing on buying a few things.

I love the piece of mind when buying appliances and having an extra return window.

I’ve been using the My Best Buy Plus™ membership for a few months now, and overall, it’s been a solid experience. The free 2-day shipping and exclusive access to member-only deals definitely make it worth it—especially if you buy tech regularly. I’ve already saved a good amount during promotions that weren’t available to non-members. One of the perks I really like is the extended return window. It takes some pressure off when making bigger purchases.

This membership is great, has benefits with what it brings. Buyers has lots of benefit and also great geek squad support

Its a good deal and best benefits with the membership

Great store with wonderful personnel easy to purchase

This membership is great and the team is very helpful

Its great for discount and much much more it worth it

I really only purchased this to be capable of purchasing an extended accidental damage warranty. That and the extended return window are/were the only perks of this.

I really like this membership, as it covers my household items, phones, and I have geek squad. The yearly price is great for its perks. Everything for my house I am able to get a plan for it and it’s protected under this membership

The membership has been helpful—especially the faster shipping and occasional discounts. It’s not life-changing, but if you shop at Best Buy now and then, it pays for itself pretty quickly.

The installation was excellent. The tv was good. The delivery was great

It is very important to purchase a extra warrant for the product you buy

I’m very happy with my Best Buy Plus membership. It gives me great deals, free shipping, and extra perks that make shopping much easier and more affordable. Totally worth it for frequent Best Buy customers. Highly recommend!"

It was easy to get an appointment at the Geek Squad for a computer repair. The person with whom I spoke made the appointment for an after work time and took copious notes on the issue I was having--including that I need my computer for work and could not leave it overnight. When I arrived they said I needed to leave it for several days, though I offered to stay and wait however long was needed--Oh no, I was told, there are so many others before you. I left with no help, having added time to a long workday with no reward. I understand others needing attention and taking my place in line. What I do not understand is being told something can happen if I can wait, arriving and being told that was not possible. That is not a responsible way to treat customers.

bought a apple watch, the staff set up the watch to my phone. wonderful service

The item I received arrived in perfect condition from the store, and I have no complaints about that. I give the delivery team a solid five for expertly placing the stove. However, I want to address one issue: it wasn’t delivered on the expected day, and I didn’t receive any communication.

The 5 stars go to Jon Langtry, geek squad agent. Had very bad experiences with the previous visits from others, to correct the problem. 0ne more kink to work out, but Jon has been notified. I am happy with the perks from my BB Plus membership.

I bought several items from Best buy from smart watch to laptops to a refrigerator. I has always been a wonderful experience not only great prices but using my card for a monthly payement with no interest is the main reasons why best buy is the best. Adding to this the customer service on the phone and the people in the store are very professional, kind and even happy for is to get what we want . Thank you best buy !!!

Having purchased a new home and leaving behind some of the older appliances, this program has been great. Only one issue. When you do need to handle an issue they cannot handle online or through their chatbot, you speak to a very polite Indian on the other end who still can't solve your problem! grrrr