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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 3 reviews

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67%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 5 out of 5 stars

    Upgraded my Manual 1-10 to Smart Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to find the Mysa Smart Thermostat for electric heated floors to replace the original manual controller that didn’t have a temperature feature but only a dial 1-10. This is in Guest Bedroom adjoining Bathroom heated tile floor. Original control was unintuitive and it once got left on after guest departure. Now, I can easily warm for them from my phone and check to make sure it is off. Guest can operate from wall thermostat control which is intuitive. One Important Note: Thermostat requires temperature probe be wired to the thermostat. My electric heated floor did not have a probe wired into floor. I was able to run the Mysa provided wired probe down wall and grout into place along tile edge (not ideal as you really want the probe grouted into the center of the floor for best results and smart installers usually wire in two in case one probe ever goes bad. Getting the probe to the edge of the tile worked well for me and floor heat functions well with new smart Mysa thermostat. The work around is to wire prob on two inch wire and just leave in the gang box. Thermostat will not work until the prob is wired to thermostat. Mysa was responsive to explain this to me, not otherwise clear on installation instructions. CEO even responded on reddit! Happy Best Buy sells this smart device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats are a huge upgrade to the old thermostats I had for in floor heating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks nice, but didn’t work for my heated floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks very good, and has a nice app, However, after a few days of use, it started to trip the ground-fault, replaced it with a different brand thermostat and problem was resolved.

    No, I would not recommend this to a friend
  • Customer reviews from bestbuy-ca

    User rating, 2 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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