Customers commend the Gallery 5.3 Cu. Ft. Freestanding Electric Total Convection Range for its exceptional oven performance. Reviewers highlight that the oven works incredibly well. There are no negative aspects mentioned about this product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-14 of 14 reviews
Rated 4 out of 5 stars
Burner Is Not As It Seems & Oven Door Sticks Out
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to love this range but the salesman made an error. I required that at least one burner be able to accommodate various sized pots. Although the right front burner looks like it can, the photos are deceiving. This is ONLY a large burner for larger pots and the circles are more decorative. If you place a small pot on the burner, it does not accommodate based on the size of the pot. Also, I doubt I would ever use the griddle option since the reviews of what type of griddle are so inconsistent, I fear scratching the glass. I love how quiet this range is even in convection mode. I also wish it came with three oven racks (like my previous Frigidaire range) so that the baking of cookies or roasting vegetables on three racks using convection could be done. Also, for some reason the oven door does not seem to close properly. It sticks out a bit at the top more than at the bottom. The installer took photos of this but never got back to me.
I would recommend this to a friend
Rated 5 out of 5 stars
We love our new oven!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We replaced our Samsung after the top broke in just 6 months. The Frigidaire seems way better built. I really like the burner knobs being in the front. The fit and finish overall is awesome. The oven works incredibly well and I cannot be happier overall with the quality. We've had it now for a couple of months. Wish I had bought this in the first place!
I would recommend this to a friend
Pros mentioned:
Oven
Rated 3 out of 5 stars
Great Oven, but good luck keeping the stove top cl
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Black stainless steel: Sigh. I truly wanted to love this range oven. It looks beautiful and modern in my kitchen and the oven features work well, although I was disappointed to find that the air fryer modes are pre-set and that it's not possible to select alternate air fryer settings. But the deal killer was the difficulty in keeping the glass range top clean. I am a neat cook and wash my cookware and utensils as I cook and wipe off my counters and stove top throughout my food prep. As recommended, I cleaned and polished the glass cooktop with a glass cooktop cleaner prior to first using the stove. Within 20 minutes of cooking the glass was covered with smears, smudges, and fingerprints despite wiping it frequently with a clean micro towel with a half-teaspoon of the glass stovetop cleaner on it, as I cooked. (See photos.) But, worse and frankly scary was how hot the glass cooktop and the black steel edge trim got! I had a stock pot pan on the right front burner that I had reduced from high to the No.6 setting. None of the other 4 burners had been in use. I had set a half cup of cream on the front left burner ready to pour into stock pot. When I reached for the measuring cup, my fingertips accidentally touched the glass top. The cup was a good 18 inches from the only active burner, but the glass top here had become so hot it burned my finger tips! Also, I discovered it was difficult to tell what size pans to use with each burner and that the highest wattage burner only went up to 3200 watts which doesn't work as well when stir frying with flat bottomed woks or skillets. Within 48 hours I returned to Best Buy and arranged to replace it with a black stainless steel GE Slide-in range, with all the same features except for steam baking. This range's burners are CLEARLY marked for pots from 5" to 11" in diameter and its hottest burner goes up to 3600 watts. As for the steam baking feature that is easily duplicated by putting a pan with hot water in it on the lowest oven rack before baking. However, I have to give a shout out to Best Buy and Geek Squad for their great service. The purchase, the initial install, the replacement process, and the install of the 2nd range went seamlessly!
Thank you for sharing your experience with us, Elizabeth. We truly appreciate your detailed feedback and are sorry to hear that the range did not meet your expectations. While we’re glad to know you found the design and oven features appealing, we understand your concerns about the glass cooktop, heat distribution, and burner performance. Your insights are valuable, and we will be sure to share them with our product team. If you have any further questions or if there’s anything we can do to assist you, please don’t hesitate to reach out to our team via live chat or by calling us at 1-800-374-4432 (Monday-Friday 8:30 AM - 8:00 PM EST and Saturday 9:00 AM - 6:00 PM EST). We’d be happy to help in any way we can. Thank you again for choosing our brand—we appreciate the opportunity to serve you! - Maria
Rated 5 out of 5 stars
I’m back in black with my Frigidaire
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best flat tops on the market? Great price. Stop looking I researched about 50 of them for you!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great glass top range, elements heat up fast,
Oven works wonders., probe is perfect for cooking roast .
Made a chuck roast and it was one of the best cooked perfectly with Probe.
Would recommend buying this model, if you are looking for a new Range
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire Gallery Electric Range Excellent Choice
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are enjoying our Frigidaire-Gallery Electric Range. It looks great with the Black Stainless Steel finish. We used the Food Probe that comes with the Range, and it worked like a charm. We are very pleased with this purchase.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No fingerprints, instant heating , instant cool, made first breakfast in record time.
M. Mander
I would recommend this to a friend
Rated 5 out of 5 stars
Frigidaire Gallery Smooth top Range
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good stove The smooth top is easy to clean and I like the controls I have had this item for couple months but so far very pleased
I would recommend this to a friend
Rated 5 out of 5 stars
Great Oven
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This oven has been great so far (about a month in now). Geek Squad did a great job with the delivery and installation. Nothing to complain about.
I would recommend this to a friend
Rated 1 out of 5 stars
keypad is garbage, makes oven useless
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keypad dies. It was glitchy from the start, sometime registering button presses if the stainless steel surround was touched. Then, slowly from the top left corner, button stopped responding to touch, one by one. Now, I can barely use my oven, since bake, convection bake, etc. don't respond. 6-7 months of very light use, and half dead control panel. A technician visit is in the works, but it simply should be needed on a ~$1000 product. Quality terrible compared to the 20+ year old Frigidaire appliances I have. The old ones were why I bought this stove, but the decline in quality is sad.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your experience with your Frigidaire oven. We’re truly sorry to hear about the issues you’re encountering with the keypad, especially given your history with our brand.
We understand how frustrating it can be when a key feature stops working, particularly after such a short period of use. It’s good to know that a technician visit is already scheduled, and we hope the issue can be resolved quickly.
Please know that we take your feedback seriously and will share it with our product development and quality teams to help improve future models.
If there’s anything further we can assist with during this process, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 5 out of 5 stars
Frigidaire range
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it. Delivery went fine and I love my new range, exploring all those functions. Don't forget to buy and clean your range with glass and ceramic cleaner before first use.
I would recommend this to a friend
Rated 5 out of 5 stars
Great range
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent range this is one to get for sure love it.
I would recommend this to a friend
Rated 3 out of 5 stars
Air fry option
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The air fry option makes a mess of the entire cavity and smokes out our kitchen
Hi, Ann. We're sorry to hear you've had this kind of experience with your range. We hope you will let us provide a positive experience moving forward. We always want to make sure that it will be easy for each of our consumers to use Frigidaire products, and we are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Pros mentioned:
Oven
Rated 5 out of 5 stars
Kitchen range update
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this range to replace our 18 year old range and update our kitchen. So far the quality seems very good and works as it should. We like the hidden element and the convection oven. I would recommend a glass top protector when not in use to help keep top from scratching and expanding counter space.
I would recommend this to a friend
Customer reviews from frigidaire.com
User rating, 4.8 out of 5 stars with 1959 reviews on frigidaire.com.