Customer Ratings & Reviews

don't trust them, it wont work with spectrum or time warner....

I needed Best Buy's help, and Geek Squad guy had to call Comcast. Working well now.

is working and have had less problem that i did with the other net gear item i had prior to this on , the night hawk is a poor example of a machine poorly built wires fall off

This is a good medium grade router. It is good not great!

Requires resetting oocassionally due to dropping the internet connection.

Will not support what is says, and not supported by charter.

I thought it would give a better reception but I was wrong

This along with the router I purchased has fixed the internet issues in my house!! Got rid of our cable providers equipment which worked like crap and went with this...what a difference!!

This is definitely a great modem with all the specs needed to support my needs. Matched up with a Nighthawk router and I'm in a much better place then before with my rented gateway.

I have to return this item. It did not work out for me

This looks like it is probably a fine device. Problem is the sales associate did not ask the type of Internet connection I had, so had to return as it was not compatible.

Worked well for a year or so. It failed just a few weeks over the warranty period, go figure. I did like the on and off button that allowed for resets but beyond that, very questionable durability.

Expensive lesson but learned it I did. Also couldn’t stand that nowhere in the admin site would it show “time since last reboot”—if I’m looking at hundreds of uncorrectables I need to know if they accumulated in 2 weeks or 2 days. Both are an issue but one is a bigger issue than the other. Went back to my Arris SB6183 that I’ve had for 4 years

Keeps disconnecting with Suddenlink. I had it for about 5 months and kept getting problems with my service, after many service calls someone suggested that it could be the modem. I upgraded to the Nighthawk and not a single problem. Netgear is also aware of this being problematic with some services and still do nothing about it. Sadly that I cannot return.

Says it’s rated for 1gb speeds but after testing it and actually reading the actual specs on their website it’s only rated for 400 for windstream 850 Xfinity. I have been paying for 1gig speeds thru windstream and have been chewing their butts out for my horrid 300-500 speeds when all the time it’s Been this modem. Be ware of that

Has the Puma6 chip so there are issues with latency that cannot be fixed. Even if you’re not a gamer, this can cause issues.

Was great for the first 4 or 5 months and since continues to lose wifi signal. Been fighting this for several months. Sever headache. Would not recommend this model to anyone.

Be aware of the Intel Puma 6 Chip issue. It allows high spikes in network latency quite often (Ex. slow web page loading)

My netgear modem is the best. It accommodates the increase in internet speed and my WiFi is always working with out a problem.

Not compatible with my internet service. I returned and got something else.