Customer Ratings & Reviews

it is good，good for game. it is a game everyone should play.

Great. Smooth. Upgrade 3.1 from recommend. 3.0 is no longer

I had wifi problems. Not anymore. This router rocks.

An wonderful product with outstanding reviews. I was sad that it was so difficult to use. After hours of trying, plus tech calls for clues, I learned that no one had any good news. "It may be the unit, it may be your line", "We just don't no why sir. Please give us more time!" I don't have the patience and I don't know why or how, But I suspect that the problem is probably WOW! My provider's offshore experts don't have a clue. If you use WOW!, then run for the hills. That's what I'd do.

Great power! Had to contact Comcast to get connected

Cons: - Is vulnerable to 2017-2021 viruses on version 1.0.0 software, no updates available - web user interface is pokey and minimal - Android app gets stuck if there is a problem with the router or the internet, so can't debug or fix anything with it. - gets stuck (non-responsive) every day or so with uploading 1TB size file. I have a few to do. - Does not support SMB/CIFS > 1.0, which makes the file share feature vulnerable to WannaCry virus. - Feature to Smart Connect 2.4 and 5 GHz bands messes up with some IoT devices, yet cannot have the same SSID for 2.4 and 5 without it. - Request for Netgear support is well over 30 hours and still waiting. - Cannot return to BB due to past 30 days, yet I was out of state for >2 weeks. Maybe Ebay it. Pro: one box does everything, if nothing is broken.

Bought this in June 2021 and it just stopped working this past week. After a power outage (it was hooked up to a surge protector), the internet went down and never came back up. The only LED light that would light up on the modem/router was the power light. Everything else was dark. Tried resetting it over a few days time. Finally called my ISP. ISP tech came out and said everything was fine. He checked all the connections in and around the house and said it could be your modem/router. Then he hooked up a modem and a cheap 5 year old router I had in storage and internet was back up. What a waste of my money! It didn't even last a full year!

I am a huge net gear nighthawk fan, but even with the CAX Dash 80 that is supposed to be the best of the best for streaming I am still having issues with streaming interruption, my smart device is not acting as fast as they should be, and my Internet speed is way below what this modem router combo should be offering.

When it works. It works. Just pray you don't lose your internet connection from your ISP or lose power to the device. Every time that happens you have to re-setup the device as if it's the first time you powered it on. It doesn't store and load all your previous settings which means your device does not come back online on it's own when power or internet is restored. Additionally this means none of your WiFi enabled/IoT devices reconnect automatically. This is problematic especially when I travel and can't view my Ring devices or when a family member is home who can't setup these types of devices. I also have the Nighthawk mesh extender which suffers from the same issues. I completely regret these very expensive purchases.

Not compatible with WOW 1gig Internet service. Everyone time WOW activated this new modem, it just blew up wi-if, couldn’t connect to Internet and couldn’t even access administration page on modem. Before their activation, I was able access administration page fine. Some how 1st modem worked for little over 90 days, so I can’t returned it anymore to bestbuy. Two replacement modems from Netgear blew up as soon as WOW activated 1gig on it. Working with Netgear is nightmare and cost $$$ for their support and sending devices back and forth. Don’t buy it if you have WOW 1gig Internet service because both WOW and Netgear will not help you with this situation you will end up spending more $$$. I spent over $600 and now it is sitting as a brick on my desk.

The AX6000 seemed to do great for approximately 18 months (although now I’m questioning all the times I thought my slow speeds and lagging was because of Comcast). In the past few months, it failed to produce a strong, clear signal. It got worse and worse until now it’s just a brick with a power light. I am going back to an Arris modem and probably a TP-Link router. Avoid the AX6000 combo. Don’t waste your money on this junk. Buy a separate modem (Docsis 3.1) and router (Wi-Fi 6) of whatever brand you choose in 2024.

Honestly given the choice to buy this again I would pass. The wireless connection constantly drops in the middle of banking or other important tasks. The net armor is intrusive and annoying. I would say maybe it's the provider but after running a 75 ft ethernet cable to my computer all the connection drop issues disappeared. Super expensive for sub pat performance wirelessly, wired connection works great, but a wired connection should work great. Find an alternative and Ave yourself the headache if you are looking for a whole home wireless modem/router.

There are issues with automatic load balancing between 2.4 and 5GHz intermittent connection observed.

Working with the Nighthawk app was terrible. Half the time it couldn't connect to the modem to complete setup. Had to restart from scratch numerous times. Once I finally got it setup, I was having consisten internet drops every 4 - 6 hours, requiring two, yes TWO power cycles of the modem. After spending an hour or so working with my ISP, they saw a 100% packet loss during these instances, yet a stable 100% connection to the ISP. They said they've never seen anything like this before. Boxed it up and returned it. Back to using my ISP's modem and picked up a Netgear Nighthawk RAX200. That has little quirks to it as well but significantly better reliability. I do not recommend this.

Do not waist your money. This product may fail after six months and Netgear will make every excuse to try and get out of the 1 year warranty. My device stopped working several days ago. Im currently trying to get a replacement now. They ask stupid question like who is your service provider or questions you literally already answered. I will never intentionally purchase another Netgear product!!!

junk. will disconnect and lose SSID completely leaving the home network useless. no fix insight. happened on 3 diff units

Little improvement for significantly higher cost. The network is not compatible with some computers

Easy install. fast as can be' What else can I say. I have used Netgear equipment for years/

Complete piece of junk. I “upgraded” from a very reliable eero system because this modem/router is supposedly capable of handling over 1Gbps ISP speed, I have 1.2Gbps service in my house. All I have found since day one is nothing but trouble and frustration. The app is super slow and works randomly, sometimes getting stuck “thinking”. The internet around my house is terrible, even know this system is WiFi6, supposedly much faster and longer range than my WiFi5 eero. Total waste of money. Never again I will buy a Netgear product. I’m so mad this junk is not returnable anymore.

Wanted to upgrade to increase number of devices onboard. That part worked fine but does not have the range of the previous Nighthawk router. Very disappointed as the the last router covered the entire house effortlessly.