Customer Ratings & Reviews

I work from home and need a beefier network to be able to reach my office from the modem. I got this so that I could have a mesh setup in my house and I could hardline into a satellite. It worked great... until both satellites could no longer connect to the router. The sad part is that they only give you 90 days of tech support for a nearly $500 system, but at least I was still within that window. Tech support was able to troubleshoot through the satellites and even after a firmware upgrade, the satellites still wouldn't connect. So they are replacing both of the satellites... at a cost. Their product failed on me pretty quickly and yet I am having to pay even more for them to fix it. They will argue that they offer a free exchange option, but that requires you ship the defective unit to them first and wait a couple weeks to get a replacement back. This includes you having to pay to ship it to them, so it's not actually free. They then offer 2 other options, that you have to pay for ($17 and $30), where they will send a new unit along with a shipping label to return the defective unit. Since I am using this for work and I would have to pay for shipping anyways, I decided to go with the $17 option. And remember when I said I have to replace both of my satellites? Well they are charging me $17 per satellite for them to replace their defective product of a $500 system.

Works great, easy to set up. Met all my needs for a home with plaster walls.

They are working great. Easy to set up. Know I cover a larger area. Thank you.

Super easy set up, never have an issues anywhere in the house with this set up like we did with our last!

Very easy to setup and excellent performance. All devices attached with no issues.

This is a great product, tried many others . Highly recommend!!!!

The Orbi extender works very well. We are extremely pleased with its performance.

Once in a while it drops the signal. Not sure of reason. Maybe my house is too big?

Replace my old Google mesh network with the Orbi. So far so good.

Easy set up and works amazingly ! All our devices can now steam at the same time with no lag issues!

Very reliable and effective. Well priced and easy to set up.

We were so in need of a new router!!! We had Orbi before so of course went for the same only new and better!!!

Buying this router was the worst mistake I could have made. The device doesn’t work. It doesn’t recognize that the internet is connected and it will not connect to the satellites. Netgear customer service is the worst service I have ever experienced. They were not only unhelpful in fixing the issues they continually put me on hold for over 30 minutes. Twice! Telling me they would be right back. I didn’t let them do it a third time. Thankful for the geek squad warranty that allowed me to exchange. I hope I got a lemon and the next one works. I can’t even rate the range and signal strength because it never worked.

Router damaged due to storm, so concerned about having to find what was available on the shelf to replace and get internet coverage back quickly. This was easy to set up and coverage is great for our needs to cover approx. 3000 sq ft plus poolhouse in backyard.

I've been using this product and so far the range is excellent

Replaced cox pods that worked inconsistently with the orbi router and satellites. Works much better than the pods!

So far so good. We are new to mesh system so we hope it works out

Easy to set up and has expanded our wifi throughout the house. We used this to replace an older Orbi system and have been happy with both.

System was super easy to set up in addition to dramatically increasing our range, can now be on wifi on entire property including outdoors approx 1.2 acres.

small glitch on initial setup, quickly overcome and system works perfectly!!!