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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6188 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Orbi AC3000 Tri-Band Mesh Wi-Fi System's extensive coverage, ease of use, and strong signal. Many appreciate the straightforward setup and reliable connection it provides, resulting in excellent performance. However, some find the system's price and size to be drawbacks. The product's range is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,188 reviews
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced another more expensive mesh WiFi with this. So much more reliable! And it allows FULL configuration and control.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great WIFI option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house has almost 2000 sq. ft. of two story building. Router modem is installed in the garage, thus, previously the wifi signal was too weak in the second floor. After using this, I have confirmed orbi provides full coverage on my full house area, and the internet shows full speed, great!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Excellent full house wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying Orbi my 2 story 3000 square ft home suffered from “wireless blind spots” and I had more inconsistent connectivity. With The Orbi router on one floor and the satellite on the other I now have full coverage, including in the yard and garage. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi solved our poor WiFi signal problems inside and outside of the house. No more blank spots!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong Signal Everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having connection issues from time to time with our old Linksys router where certain devices would drop while others remained online. Since purchasing, we haven't had any issues with connectivity. Setup was easy enough and we can move the satellite in different areas to ensure signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with Wi-Fi coverage in my 2600sq foot home built a year ago and after placing the router on one floor and the sat on the other floor, all the issues went away. Wonderful speeds everywhere in the house. I get 220 down everywhere on a 200 connection.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent coverage. Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced 2 existing routers. Covers my basement, the first and second floors. No dead spots and even coverage outside around the house. Nice not having to switch the hotspot connection as I move around. Setup was easy. Plug it in, select an said and password. Pretty much ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched for a month and was concerned about set up but decided it was the best choice. I stream 3 TVs and multiple other devices. Literally took me less than 15 minutes to set up. Very easy instructions. Product is awesome and worth every penny. No issues with buffering anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Full speed and stable everywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have full bars for wireless in any location in my 2500 sq Ft house. I'm getting my full bandwidth as well from any location. I think they finally solved the wireless network mystery with this product. Don't waste your time trying to setup other products. Pay a little more and just have it work.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Very happy with my router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having many issues with other routers since my upgrade to 1G internet and this Mesh Router proved to work better than the two previous routers I used. I get 100% coverage In the house without any drops in coverage. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an Apple Time Capsule with this system. Gave me greater coverage and signal strength on the main floor and basement. It works as wireless and as wired network. Had to update the firmware, which wasn't very hard to make the ethernet work from the router and satellite.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Major disconnect issues. Poor tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the orbi bc we have multiple devices connected to our home wi fi and we needed help maximizing our internet speed. I've owned this product for a year now and for the first 9 months or so it worked great, however the last few months have been extremely frustrating bc the Orbi continues to disconnect from the internet and has to reboot several times per day (and sometimes that doesn't fix the problem). I've tried to trouble shoot on-line but have had zero luck. I've left messages for their customer service and have had zero call backs. Eventually I found a forum on-line where I discovered that this is likely a firmware issue with no real solution and it seems to be quite common. Netgear needs to fix this problem asap bc this really is an amazing product when it works. I was considering upgrading to the Orbi Tri-Band Cable Modem Router (CBR40) and also installing the Add-on Orbi Outdoor Satellite (RBS50Y) but that is entirely too much money to spend for a product that lacks consistency in it's basic function. I'm going to return and try the Linksys Velop system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set-up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved from a small apartment to a large 3,000+ home. Had never used this type of system previously but it was recommended by the Spectrum rep. Extremely easy to set up. I can go anywhere in my house now and have awesome service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well after tweaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is extremely fast and easy. The first week or so I had to call customer service because wifi kept cutting out. They were very helpful, made a few tweaks with me, and the system has worked well since then. I have a 2400 sq ft two story house and the coverage is excellent with just one satellite. Very pleased at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product, great performance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This high quality product is THE answer to area wi-fi coverage. Very easy to set up via a smartphone, it's out of the box and up and running in minimal time with very little effort. I'm actually able to use my internet connection in my next-door neighbor's house! That's how well it covers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my cable company supplied wireless modem with this unit and it is some more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Whole House System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Linksys Velop 2 node system PLUS 2 Velop extenders with the 2 node Orbi system. Saved us several hundred dollars and the coverage is above and beyond what we had before. Very worth getting and highly recommend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great internet speed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble keeping internet speed with multiple devices. We replaced our modem and switched to orbi are our internet speeds have been great and when family comes with extra devices we are able to maintain that speed. Wet happy with purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, but still priced for regret

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fine, and performance is good. I am happy with this solution, but was hoping for more added functionality and configurability with software updates. A year later, I still need standalone dns hosts and other services that were previously provided by the shibby tomato router that these replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product I really like it And I would buy other products of the same nature

    I would recommend this to a friend
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