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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.6 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers are pleased with the iQ 4K Smart Dash Cam's video quality, GPS functionality, and ease of use. Many appreciate the parking mode and voice control features, while some find the app needs improvement and the device's size somewhat large. The installation process is generally considered straightforward, though some users experienced connectivity issues. Overall, positive feedback on video quality and helpful features outweighs concerns about the app and physical size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 113 reviews
  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    I really wanted to love it.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 4K July 2024, the unit is larger than most dash cams, the features that makes this dash cam unique cannot be used without paying a monthly subscription. Advertised features like "AI" still are not available. Unfortunately, within a year my dash cam failed and customer support is not very supportive. I recommend purchasing the Best buy warranty. Important Note, per Nextbase policy, if your unit fails and needs to be returned to Nextbase, you must completely uninstall the unit cables and all, send it back to Nextbase, before they send you a replacement unit. This means if you paid to have it installed you will need to pay to uninstall and then pay to have it reinstalled once they send you the replacement.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi,

      Thank you for taking the time to share your experience with the IQ 4K dash cam. We’re truly sorry to hear that your expectations weren’t met, and especially that you’ve encountered issues with the unit and with our support process. That’s far from the standard we aim to uphold.

      We understand how frustrating it must be to experience a product failure within a year, and we sincerely apologize for this. Your feedback is incredibly valuable, and we’re committed to making things right.

      We’d really appreciate the opportunity to turn this around for you. Please reach out to our customer care team directly so we can explore the best possible solution for your case. If you could mention the reviews team has referred you over so we can review your issue promptly.

      Thank you again for your feedback, and we hope to restore your confidence in Nextbase.

      - The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this product for nearly a year and it has been nothing but problematic. I've been waiting nearly two months for a warranty replacement from them and they do not do advanced replacements, so I'm without a dash cam until they send me a new one. Half of the advertised features have not been delivered on. The parking mode is a joke; it doesn't buffer/pre-record video so by the time the device starts recording, someone who has damaged your vehicle will probably be far enough away that reading the plate would impossible. Get a Nexar instead.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I’m not happy for what i buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear camera it just keep off and the 4LG helps you to check the car while it’s parking but the connection is too poor as well.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Daniel,
      Thank you for providing this valuable feedback.

      We're sorry to hear that you're having this negative experience with the 4G and the Rear Camera connections on your iQ.

      Please reach out to us at [email protected] so we can help you resolve this. We'll be happy to assist you.

      -The Nextbase Reviews Team

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Awesome quality!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dash cam. Great camera quality! Easy to set up. Love the cabin camera too.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are very proud of the IQ, and we value your opinion. We are thrilled you are having such a positive experience!
      The Nextbase Review Team

  • Cons mentioned:
    Price, Size

    Rated 1 out of 5 stars

    not all features are available

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to test the product and its AI capabilities. This product was marketed a year ago since it finally was released but still, not all features are available, especially regarding its AI-related features. It's surprisingly very bulky...and very pricey since you would have to pay for subscriptions as well.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi Santos, thank you for your review. I am sorry that you are not able to test our AI features quite yet. They are coming soon though! Other than this, how has the dash cam been working for you? How are the recordings and other features?

  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    DO NOT BUY NEXTBASE IQ SYSTEM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works when it wants to work, watching live on the app is difficult at best. I get 3-4 bars on 4G takes for ever to load and sync with rear camera. For the price being paid, this is a rip off. Get notification on the app, try to pull it up, just say retrieve etc, never see the notification. With the Nextbase 622, never had these problems, it worked great, wish I would not have sold it. Also cannot connect the IQ with my Donger Technologies Power Adapter that I can connect to my rear view mirror elect connector. Now you have to run wiring, (I will not plug into my OBII port, not able use it when at service center, as they need to unplug it) to the fuse box. 622 took less than 5 min, IQ up to 30 min running it and rear camera. Should be easier to use, with camera connection to the app should work better (faster), its connected blue tooth also, so dont understand why it takes so long to get any video feed. Engineers need to go back to the drawling board. Also they need to make the app where it work with Apple Car Play.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for your review and sharing your feedback with us. Our development team are working tirelessly to improve customer experience with the product and app. Our cameras currently do not support third-party accessories. We would like to get in touch with you to help you resolve this. Please, email us at [email protected].

      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Rated 5 out of 5 stars

    Security for a price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could argue that Nextbase is a bit pricey, but think of it as getting a fancy cellphone plan for your live streaming dashcam. Now you can spy on your car from anywhere with decent signal and capture any fender benders. Plus, it even doubles as a cool intercom system. Investing in your vehicle's safety never looked so good!

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hi Gabriel,
      Thank you for taking the time to write a review.

      We're glad to hear that you're having a positive experience with our iQ 4K camera. We understand how important it is to prioritize your vehicle's safety.

      If you ever need help with your camera, let us know, we'll be happy to help!

      -The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    Disappointing Experience with Nextbase iQ 4K

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret purchasing the Nextbase - iQ 4K Smart Dash Cam with 4G/LTE and GPS in Black. My experience has been largely negative due to the device frequently being offline, significantly undermining its reliability and effectiveness. A major limitation is that motion detection footage is only accessible through the app, and not available in real-time while driving. This significantly diminishes the dash cam's utility and convenience. Additionally, the subscription fee required to access basic features is exorbitantly high, adding insult to injury. In contrast, I have had a positive experience with the Ring Car Cam. I own three of these devices and have never encountered any issues. They offer immediate access to footage, reliable performance, and no unreasonable subscription fees. My advice to potential buyers is to consider the Ring Car Cam over the Nextbase iQ 4K. It's a decision you're less likely to regret.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      I am sorry you had this experience. The device going offline should not be a frequent issue, we would need to troubleshoot the problem to find the solution. This may also be connected to the problem accessing the footage. We would like the opportunity to solve this for you. We offer different subscription fees to choose from based on a variety of needs. Please email us so we can provide the correct information: [email protected]
      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    Good view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good live camera and very clear . Little blury at night

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello, Thank you for your review. We are very proud of the IQ, and we appreciate you sharing your experience. You can adjust the exposure settings at night on the app. Please contact us if you need any further information: [email protected]



      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Pros mentioned:
    Gps, Parking mode, Video quality
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    solid dash cam

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good: - Outstanding Video Quality: The iQ 4K's standout feature is undeniably its impressive video quality. With a 4K resolution, the dash cam captures crystal-clear footage that excels in both daytime and nighttime conditions. The 140-degree wide-angle lens ensures that the entire scene is captured, reducing blind spots and providing comprehensive coverage. - Intelligent Parking Mode: The Intelligent Parking Mode is a game-changer for users concerned about the safety of their parked vehicles. The dash cam automatically activates recording when it detects motion or impact, providing an added layer of security. Customizable sensitivity settings allow users to tailor the feature to their specific needs, striking a balance between capturing important events and conserving storage space. - Seamless Connectivity and App Integration: The MyNextbase Connect app enhances the overall user experience by providing easy access to live footage, settings adjustment, and instant downloading or sharing of recordings. The Wi-Fi and Bluetooth connectivity are reliable, ensuring a smooth and responsive connection. The app's user-friendly interface makes it accessible to both tech-savvy users and those less familiar with dash cam technology. - Compact Design and Build Quality: The iQ 4K's compact design seamlessly integrates into the car's interior. The magnetic mount system adds convenience, allowing for effortless attachment and detachment. The dash cam's build quality is robust, instilling confidence in its ability to withstand various driving conditions. The 2.5-inch HD IPS screen provides clear playback and easy access to menu settings directly on the device. - GPS and Speed Tracking : The built-in GPS accurately records the vehicle's location and speed, providing crucial information in the event of an incident. This feature is valuable for monitoring driving habits and staying aware of speed limits. The accuracy and reliability of the GPS functionality contribute to the overall safety and utility of the dash cam. the bad: - Premium Price: While the Nextbase iQ 4K offers a range of advanced features, its premium price tag may be a barrier for some potential buyers. The cost may be justified for users prioritizing top-tier video quality and intelligent features, but budget-conscious consumers may find more affordable options with adequate performance. - Emergency SOS Effectiveness: The Emergency SOS feature, while a commendable addition, may have varying effectiveness depending on regional emergency service compatibility. The feature automatically alerts emergency services with your location in the event of a severe collision, providing an extra layer of safety. However, its utility may be limited in certain areas, affecting its overall impact. - Voice Control Limitations: The inclusion of voice control is a welcome addition for hands-free operation. However, the functionality may have limitations in terms of commands and responsiveness. Users looking for extensive voice control capabilities might find the feature somewhat constrained. overall: The Nextbase iQ 4K Smart Dash Cam stands as a formidable choice for drivers seeking top-tier video quality, intelligent features, and user-friendly functionality. Its exceptional strengths, including outstanding video clarity, intelligent parking mode, seamless connectivity, compact design, and GPS tracking, position it as a leader in the dash cam market. However, prospective buyers should carefully consider the premium price tag, especially if their budget is a primary concern. The Emergency SOS feature, while valuable, may not be universally effective, and users should be aware of its limitations. Additionally, the voice control functionality, while a positive addition, may not meet the expectations of users looking for more extensive voice command options. In summary, the Nextbase iQ 4K Smart Dash Cam excels in delivering an enhanced driving experience, and its positives far outweigh its drawbacks. It's a solid investment for those who prioritize video quality and advanced features, but potential buyers should weigh the pros and cons based on their individual preferences and budget constraints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dashcam

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recording is great the are able to hear everything and send you notifications of movement and has mp recordings

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Edgar,

      Thank you for sharing your experience with us! We're happy to hear that you're satisfied with the camera's recording quality, and motion detection notifications.

      If you have any other questions or need further assistance with the settings, feel free to reach out.

      Thanks again for your feedback, and have a great day! - The Nextbase Reviews Team

  • Rated 2 out of 5 stars

    It's ok, but.............

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I REALLY want to like this dash cam. The idea is great. The execution not so much. You must invest time to go into literally every setting and tweak them. I still have not been able to download a video from the cloud to phone. It stops half way and gives an error. Sometimes GPS connects and sometimes it doesn't. If your looking for Plug and Play. This is not for you.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Jeremy,

      Thank you for your feedback, we're sorry to hear you're having issues downloading the videos from your camera, this is definitely not how it should work. Have you tried deleting and reinstalling the app? You shouldn't be doing this every time you download a video but maybe there has been an issue with the connection and might need an update.

      If the issue persist please get in touch with our support team at [email protected] to further investigate this issue and get your camera properly working!

      - The Nextbase Reviews Team

  • Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best investment ever and the installation was well worth paying for

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      Thank you so much for your wonderful feedback! We're so happy to hear that you’re enjoying your investment and that the installation was worth it. It’s always great to know that our customers are getting the most out of their products. If you ever need any assistance or have any questions in the future, don’t hesitate to reach out!
      -The Nextbase Reviews Team

  • Rated 1 out of 5 stars

    Bad software doesn’t work half of the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera but very software. Camera records when it wants to. Doesn’t show live view or videos I want to view 50% of the time. This is my 2nd camera by the way!!! First one was same thing. Called customer service various times and they can’t do anything!!! My $200 black view camera worked better than this supposedly high end $700 camera.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Carlos,
      Thank you for taking the time to write a review.

      I'm truly sorry to hear about these issues with our iQ 4K Camera. I understand you have already reached out to our customer service team, but if you could email us at [email protected] stating you were referred by the Reviews Team we will make sure to prioritize your case and resolve it as soon as possible. We're sorry for any inconveniences caused.

      -The Nextbase Reviews Team

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dash cam ever have and on the market love it Recommend it

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Robert,

      Thank you so much for your amazing review! We're happy to hear that you consider our dash cam the best you've ever had – that truly means a lot to us. It’s wonderful to know you’re enjoying the product, and we truly appreciate your recommendation.

      Your support motivates us to keep delivering the best experience possible. If you ever need assistance or have any questions, don’t hesitate to reach out. Safe driving!
      -The Nextbasee Reviews Team

  • Rated 5 out of 5 stars

    Nextbase dash cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my nextbase camera. Very happy with my purchase and it works great

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Darcy, Thank you for taking the time to share your experience with your Nextbase camera! We’re thrilled to hear that you’re enjoying it and that it’s working great for you. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you have any questions or need assistance in the future, please don’t hesitate to reach out. Have a safe driving! - The Nextbase Reviews Team

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great dashcam!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this camera has worked seamlessly since it was installed. The installer was very professional. I am very satisfied.

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We appreciate you sharing your positive experience!
      Thanks to your valuable feedback, we've made some exciting updates to our app and device!
      To enjoy the new improvements:
      Update the app from your app store.
      For the latest firmware, open your iQ app, tap the menu in the bottom right, go to iQSettings > Firmware Update > Click Latest Update.
      You're all set to enjoy the enhancements!
      The Nextbase Review Team

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all voice controlled I actually use it in my semi only bad part is it records in 1 min increments and can’t be changed

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for your review.
      We are glad you are enjoying the IQ. The videos are short to keep them easy to download and share. If they were longer, they would be too difficult to handle due to their high resolution. We appreciate the feedback!
      The Nextbase Review Team

  • Rated 1 out of 5 stars

    Useless Without Subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you do not intend on paying for the subscription, do not consider the Nextbase iQ. Even the most basic functionalities--functionalities that exist on Nextbase's Series 2 dash cams--are locked behind the paywall. For example, without a subscription, files recorded locally on the SD card are inaccessible directly in the app. If ever you need to show authorities footage at the scene of an incident, you'll either need to 1] eject the SD card from the iQ and use a nearby laptop and a SD card reader to access the files, or 2] pay for a subscription. Most people do not carry around a laptop nor a SD card reader, so it seems unethical that iQ owners will be forced to purchase a subscription during a particularly stressful moment as their only means of accessing evidence. Stick with the Series 2 dash cams--noteably, the 622GW. They cost less, give local access to files on the SD card, allow local streaming, and do not require a subscription for the life of the device(s) to make it real-world functional.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      I am sorry to hear you feel this way about one of the smartest dash cams out there! The subscription plans are meant to provide you with the exact level of features you need and want as you navigate the roads. To your point, the series 2 cameras are a great option for those who don't want to integrate into the iQ dash cam system. Feel free to reach out with any questions at [email protected].

  • Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the features on it really really nice dash can

    I would recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,
      Thank you for taking the time to write a review!

      We're glad to hear that you like all the features of our iQ 4K Camera.

      If you ever need help with your rear or front cameras, please reach out to us at [email protected]

      -The Nextbase Reviews Team

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