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Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $119.99

Customer reviews

Rating 4.4 out of 5 stars with 432 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value Norton 360 Deluxe for its ease of use, comprehensive protection, and the inclusion of a VPN and LifeLock. They appreciate the peace of mind it provides and find the password manager and cloud backup useful. However, some users find the installation process a bit challenging and are annoyed by the upselling of additional products.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 432 reviews
  • Pros mentioned:
    Overall performance, Security

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted protection from Norton. Runs smoothly in the background. Feel safer online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Antivirus!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, such easy installment! Great for an antivirus.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Antivirus

    Rated 2 out of 5 stars

    Bundled with mediocre components

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1) Norton Security (with or without LifeLock) is a good product. But when it comes bundled with mediocre add-ons such as VPN and Password Vault for a higher price, it is no longer a good deal. 2) In addition, Norton forces the user to lock into automatic renewals at a higher price than what it would cost to buy a new subscription. 3) Norton doesn't disclose upfront that there's an additional charge for activating a LifeLock subscription. 4) After downloading and installing the software, Norton keeps upselling additional subscriptions to various components.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Dmavin - Sorry for the confusion. Clearing up a couple of points for you:
      2. Although Norton does require auto-renewal with license activation, you can immediately turn A/R off. Although we feel it’s less convenient, you can purchase a retail subscription every year if so desired.
      3. LifeLock Identity Advisor is fully licensed with this product for one year - there is no additional charge for ID Advisor. - DWN Symantec

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360 Deluxe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best software for the money hands down. quick any easy to install without any problems!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Solid winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, wish more in depth operations useage was explained. So far so good. Got to get on 2 more laptops

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the great feedback! We're happy to hear Norton 360 Deluxe is working well for you so far. It’s awesome that you’re planning to install it on more laptops! We appreciate your note about wanting more in-depth usage guidance—your input helps us improve the experience for everyone. norton_us

  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Excellent product. Highly Recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install & use. Excellent protection for you and your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Norton 360 Deluxe with LifeLock Identity Advisor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Norton 360 Deluxe with LifeLock Identity Advisor Internet Security Software VPN.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    Norton Anti virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good anti virus. Easy to install and keeps your computer safe

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Norton Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many antivirus I been using, Norton is Best ever antivirus I have.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Norton 360 and Lifelock help me feel safer online.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 and Lifelock provide me with personal comfort and security. Through their monitoring of my system activities and software they keep me aware of any threats to my computer from outdated software or drivers, and alert me to any possible external threats to my system's integrity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protectionDon’t get unless you don’t mind constantly being hit up to purchase upgrades.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Only at Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton wanted $124.99 to renew the subscription I had with them. I paid $30 for it one year ago, granted it protected 10 devices, but I was only using it on 2... They offered $59.99 for 5 device coverage, but for me this 3 device with LifeLock is an awesome value at $49.99 only at Best Buy...Pays to watch for their exclusive sales!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    norton deluxe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as it should as far as i knowso its an ok deal

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your thoughts! We're glad to hear Norton 360 Deluxe is working well for you. It’s great to know you see it as a solid deal for the protection it provides. If you ever have questions or want to explore more features, we’re here to help! norton_us

  • Rated 5 out of 5 stars

    Norton and Life Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is a safe way to protect your computer. Easy to download and instsll

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for your feedback!
      We’re glad to hear Norton 360 with LifeLock Identity Advisor has been easy to download and install, and that it’s helping you feel secure online. It’s designed to offer strong protection across multiple devices, and your experience reinforces its reliability. Thanks for sharing your thoughts! norton_us

  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure software and easy to follow and used. I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Norton 360 life lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton antivirus with LifeLock it helps me with my password it helps me with multiple devices my tablet my phone and my computer and they’re all connected and if a product gets lost or stolen I’m able to locate it and put a freeze on it and find out where it is so the police can get involved and get my product back and the person can get in trouble but it scans every single day it is set to scan at 5 AM it takes 20 minutes to do a deep dive scan. There are so many parts of the antivirus regarding my cachet regarding programs that help use files I don’t use Files that are too big and helps me keep my devices clean up to date so they will last me a long time. It has come a long way since I first got 20 years ago I will continue to use Norton

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easiest Antivirus+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted Norton and this edition is the best with the added features for the price. Easy install and setup. You can't go wrong with this edition.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. It's exactly what we needed for our computer.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Norton twice in 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton was purchased separately, but came again with my bundle so will I get another free year before charging my acct? Are will I have duplicate unnecessary charges to my acct

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 1 out of 5 stars

    Feels like a scam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lured to Norton by the introductory price and the salesperson "estimate" that the yearly price would be "around $35" annually. Turns out it is over $120. Also there are regular pop ups announcing all these horrible threats to your system that you can resolve by coughing up another $60 instantly. This computer is less than 2 months in service and the most recent pop up tells me I have threats numbering in the thousands that I need to throw money at so I am left wondering if Norton is doing anything at all. I started to look into canceling this but, surprisingly, it appears that this will be a challenge to find a way to kill it. I suspect they hope people will just give up and let it roll over but I have most of a year before it runs out and will obsess on canceling it until I drive a stake through it's heart.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      in order to prevent your Norton subscription from renewing automatically, please follow instructions here: https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

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