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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 489 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 360 Deluxe Antivirus Internet Security Software for its user-friendly installation, affordable pricing, and robust protection across multiple devices. They particularly appreciate the inclusion of a VPN feature. However, some users have concerns about automatic renewal, download issues, intrusive pop-ups, and the requirement to provide credit card information during activation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 489 reviews
  • Pros mentioned:
    Ease of use, Vpn

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, with ease and quick download capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works wonders! Use for all of my devices at home.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback, Damian! We’re thrilled to hear Norton 360 Deluxe works so well for all your devices at home. Comprehensive protection across multiple platforms is exactly what we aim for, and your review will help others looking for reliable, all-in-one security. norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Safe, secure, and recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Norton security for many years and have never had any issues. The digital version is convenient, easy to use, and saved me a trip to the store. I purchased from a trusted retailer and am satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Bought for multiple devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Norton 360 to cover four devices and it has worked great. No issues installing in the additional devices and even use it on two platforms, windows and Apple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a good price! It says it monitors the dark web, but it does not correct any of the issues without you having to pay to upgrade.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is at a great price and the Norton antivirus is great protection for all of your computer computers

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 3 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic anti virus. Not much for ad blocking. Lots of add on up grade offers not included. Or pop ups trying to sell up grades products.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Price, Vpn

    Rated 5 out of 5 stars

    mr guzman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price 1 year 25$ +vpn best value ever no body beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deluxe Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the norton 360 in all my computers. It really does a good security job. It gives you complete feedback and and scanning as well. Dark web monitoring and many other features.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I bought for all the Family and works great

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to understand & install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for me. Norton is one of the oldest and best antivirus packages out there. Easy to understand & install and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Pop-ups

    Rated 4 out of 5 stars

    Norton Anti-virus Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good anti-virus protection, but a few too many pop-ups/reminders during the workday.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software for the price!!! I needed a new antivirus for my computer and cell phone so the price was perfect for my usage

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 5 out of 5 stars

    You cannot go wrong with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a deal on Best buy through Amazon price match. This product is great. I bought a digital copy of this antivirus. This supports five devices along with multiple added benefits such as VPN, Password Manager, Phone Cleanup tool etc. Norton is a trusted name and it definitely fulfils the expected. The User interface is the easiest compared to other brands. Highly recommended for someone who wants a piece of mind with their data and online security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, difficult installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton antivirus for many years and haven't had any issues with getting viruses on my computers. I usually order the disk from Best Buy or buy the digital download directly from Norton and haven't had any issues installing it until I bought the digital form from Best Buy. I did find a work around though. Instead of installing it thru Best Buy I logged into my Norton account and entered the product key there. It was much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 3 out of 5 stars

    You need to buy several more Norton add on's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is good but I'm not sure why they call it deluxe. I'm constantly getting notices to purchase more programs if I want Privacy Monitor,Dark web monitoring,utility manager, anti-track, identity advisor, tech assistance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Anti virus protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple, it allows me to protect 5 of my computers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super protection from Norton at a very affordable price from Best Buy! Although I am not a fan of all of the ad on features and protections that Norton tries to get you to buy within your device protection subscription, I do feel that Norton protects my electronics from viruses and malware!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for the number of devices. Very happy with this year long purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    good deal for $20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the 20 price when on sale. Norton does charge for renewal like 2 months before the date of expiration if on auto renew so be aware.

    I would recommend this to a friend
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