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Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 2.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

51%would recommend to a friend

Customers are saying

Customers appreciate the Smart Control PRO 6's ease of use and backlit buttons, finding it convenient and easy to program for multiple devices. However, some users experienced difficulties with connectivity and setup, reporting challenges in connecting to certain devices and navigating the setup app. A few also noted compatibility issues with specific TV models and concerns about battery life. Other users mentioned some control issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 136 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was simple enough to be used with our TV, Cable Box, and Soundbar. Programming was straight forward with the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Lit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it lights up every time I pick it up. The only thing is that it uses batteries fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote, easy to program and use. Now one remote instead of too many laying around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is better than the original. Even better than the one that comes with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy-dandy gadget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game-changer! We still have our older tv, but updated our streaming services through our AppleTV device and this remote helps us have better control of how we watch tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this remote is pretty cool but it lacks when it comes to ease of use. Also ,all buttons cjukd be a bit bigger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go to Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did like the remote, it helps since I misplaced the original for the TV. I still haven't gone thur the full set up but it's my go to remote

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage sorry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought one it didn’t work took back got another 1 it kind of worked. Tried for 12 hours but couldn’t get it to work. Son tried for about 4 hrs and we were done with it. Do Not buy one

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Ron, thank you for your review on our URC 7966. We are very sorry to hear about your trouble with the setup. We would love to help with the setup and answer all open questions. If you are interested you can reach out to support any time by using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team

  • Rated 5 out of 5 stars

    GREAT remote what a relief

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of the remote, the backlit keys are an excellent and the remote is very easy to setup. We had a Sofabaton before this, which was also easy to set up but had major issues after a couple of weeks use. So glad I purchased this remote to save the day. I would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great university item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great with its app. Works wonders for me. Happy face

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universal remote control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it is not compatible with my new TV

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Rudy, thank you for your review on our URC-7966 Smart Control Pro. We are very sorry to hear that you were not able to control your TV with this remote. We would love to find a solution for you. Please, feel free to contact us directly by using this link https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team

  • Rated 2 out of 5 stars

    Nice but not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use was not easy considering the time it took me to get set up. Come to find out i didnt need it at all after finding the compatable soundbar to work with my TV. Sorry but it might come back

    I would recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear William, thank you for your review on our URC 7966. We are sorry to hear the setup took such a long time. That should not be the case of course. If you ever want to give it another shot, we would happy to assist. Feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up. Controls all are media devices with one controlller. Yay!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Universally inconvenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remotes are usually easy to set up. But this was an awful set up process. You should not need an adjacent app to set up a remote. Awful idea.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Andy, thanks for this review on our URC 7966. We are very sorry to hear that the setup did not work as expected. If you like, we would be more than happy to support you during the set up and answer all questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team

  • Rated 1 out of 5 stars

    Who exactly is this remote for?!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has a feel and layout, but the paper and online manual has very little to no information for it, leaving the user not knowing how to use the learning capability (if there even is one), or how to configure buttons for different inputs. Not to mention that the manual is so useless that the *REQUIRED* AI-powered My Nevo app is needed to configure the remote, and even that can't give any info about configuring the remote beyond the app or manuals. You're pretty much stuck with whatever the supplied codes and app gives you.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Tommy, thank you for sharing your feedback on the URC 7966 Smart Control Pro. We are very sorry to hear that you had difficulties setting up your URC 7966 Smart Control Pro. This One For All remote control indeed requires the use of the free AI Powered Smart Phone App for proper setup. We are here to make it right for you and we are therefore glad to assist and support you in setting up your URC 7966 to suit your needs. Please call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. You can reach us by phone from Monday to Friday, 9 AM to 4 PM ET. We hope to hear from you! Best regards, Your One For All Team.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for LG TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with LG TV. The program used to sync with TV did not work

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Vince, thank you for your feedback on our URC 7966. We are very sorry to hear that you cannot control your LG TV yet. The URC should be able to control all IR functions of your TV. We would love to help you set everything up and solve this issue. Please, feel free to contact our support via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Rated 5 out of 5 stars

    Great all in one...with a minor flaw.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty simple setup, although i wish the setup app was a little more intuitive in terms of backing out of setup if a device was accidently selected. Other than that it works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good tv remote. Setup was fast. I’m still learning the different functions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller But Could Be Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Not As Good As I Hoped But Still Better Then The Previous Controller I Had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app made it easy to connect to my tv and roku no codes or any hassle. Its a one stop shop no need for a bunch of remotes

    I would recommend this to a friend
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