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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1562 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the excellent protection and precise fit offered by the Defender Series Case. Many appreciate its ease of use and the overall quality of the case, while some find it a bit bulky. A few customers expressed a desire for improved water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,562 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, the best case protection for your iPhone 8

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Wanted the best protection for new iphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose the purple color Otterbox with the round little window to show the apple on my phone. I wanted the most protection for my new phone, it is a thicker case and it has the plastic screen cover built in. I like how it wraps around and covers the entire phone and it also has a little flap that covers where you plug in to charge to keep out dust/dirt. I watched a video on how to install onto the phone, a little patience is needed but I didn't find it so hard that I had to ask for my husband's help. Just make sure you have a clean phone screen and that the Otterbox screen cover is clean inside and out. The video I watched had this tip and I made sure not to close it until I had checked for smudges or fingerprints. I like how it feels solid in my hand and I'm very happy with this purchase. It fits inside my Marika slim waist pack that I use for my workouts. I've recommended this cover to friends and family. Great price at Best Buy too!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Really durable case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially didn't think I was going to like this case, as it is more bulky than the Commuter Series case that I had on my 6s--but I have to say, this case is great! I feel like my phone is really protected. (I also really like the color of the case--deep purple.) Overall, very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit, Protection

    Rated 5 out of 5 stars

    Great cover for iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an improvement from the Otter Box defender case for the 4s! Smaller slim fit, screen cover feels like the actual iPhone screen, not like a cover, love the dark blue color. Slips into a pocket easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 4 out of 5 stars

    Very good case, only one small flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I really do like Otterbox cases. I currently have 2 - one for my Goggle Pixel 2 XL, and one for my Apple iPhone 7. This is the one for my iPhone. It is a great case. Light weight, great protection, easy to put together, and not nearly as bulky as they used to be. The only negative, is the raised edges of the case around the screen are a little to high. I have problems hitting some of the "keys" close to the edge when typing (q, p, shift, backspace, the number key, etc). Maybe its the size of my fingers.

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Just the right size with excellent grip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased a new iPhone 7. Looked at every brand of case that would fit and decided this was the best and at a great price. Had at least two managers that helped me with this. First time buying otter. Not waterproof but for the price of the waterproof I can buy two of these! Also if I hit the river I can buy the bigger waterproof otter case to store phone keys etc and still be under the price of the more expensive one. Good case, rugged tactical design. Actually 2 cases in one if u don’t want the full case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Easy Set up, durable, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to protect my Iphone and found this. It was easy to set up (though the paper directions were unclear but only it was simple) . It is durable and scratch resistant. Seems durable if Idrop it (have not dropped it yet). Buttons and screen all work through the galss and rubberized mounts. Belt attachment is bulkly so I don't use it. Alothough it has a stand feature that could be useful if on a plane watching a video. All in all a great product and on sale for mid 20's at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Well Designed Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my iPhone8 (fits both 7 and 8). Based on this case, OtterBox's reputation for sturdy, well designed cases is well deserved. Case is substantial, has access in all the right places. The belt clip seems very sturdy and should hold up well. Case is a bit bulkier than the Platinum case I used with my iPhone6, however, the improved protection over that case is pretty obvious.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is notorious for destroying phones. After I bought her the new iPhone I wanted to get her a case that fit her style and would keep our investment safe. This Otterbox did the trick. She loves the look and feel of it and I love that it protects her new phone. Bulkier than what I prefer, but perfect for a butterfingers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    super protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third I've had. They are amazingly protective, and I like having the clip. My main complaint is that is water get around the speaker at the top of the face, it seeps under the screen protector and almost always requires taking the phone out to clean is up. After a while, the outer shell starts to stretch and sag away. It's still functional, but not as nice. They keep improving it, however.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Most Trusted Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other cases for my iPhone but I trust the Otterbox more than any other. It protects my phone but also gives me peace of mind if I accidentally drop it. The Otterbox is functional, easy to use, and has saved my phone from damage multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good protection to screen and phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides full protection to The screen and the phone. The case provides good protection against falls but it’s not too big in you hand. The Appearance of the case is pleasing and provides good protection yet it is not overly big or cumbersome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case and easy to use though bulky. The screen cover is built into the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great all around case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case is great and i can grip it. i got this case because i had a lifeproof and no one could hear me. although it’s not waterproof, it still survives a drop or two and everyone can hear me clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model Otterbox includes gives great protection. The phone is so thin and smooth that I feared it was easy to drop. This is very "grippy" and if it did fall would be protected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides great protection for people like me who puts them through the test. It fits in my hand well and is comfortable. The only thing I don’t like is the flap over the charging port is stiff and makes it a little hard to plug and especially unplug the charging cable, but for the protection it provides is worth the trade off.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great case for total protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want a case that required a screen protector, wanted an all in one. This definitely keeps my phone protected without the worry of extra product purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not water proof but provides the ultimate protection because I drop my phone alot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great protection. Easy to put on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to put on and isn’t too bulky, which means The phone is still easy to put in a pocket. The protection offered is great for someone who is clumsy!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Otter Box for the iPhone 8 as it is slimmer than the other Otter Box models but seems to have the same protection. Love the blue green color.

    I would recommend this to a friend
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