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Customer Ratings & Reviews

$264.99

Customer reviews

Rating 4.4 out of 5 stars with 160 reviews

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Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the 1.2 Cu. Ft. 1200 Watt SN65KW Microwave, especially its compact size and powerful performance. Users appreciate its ease of use and overall performance, noting that it works perfectly for their needs. Some customers have mentioned that the button layout and noise level could be improved. However, many find it lightweight, easy to clean, and appreciate the interior light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 105 reviews
  • Rated 5 out of 5 stars

    Shelf top fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Replaced an older model. Like some of the newer features: sensor reheat for different items.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Cooks food

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing without a microwave for a few days, it is great to be able to cook my microwave breakfasts again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    IT’S PANASONIC, IF YOU WANT LONGEVITY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our previous 20+ year old Panasonic microwave finally had an issue, the turntable quit turning, it was time to go shopping for a replacement. After considering various other makes, & models it soon became an easy decision to purchase this Panasonic microwave. Everything works great and the newer features that have been added over the years make it even better than our previous Panasonic microwave. The control panel is nicely arranged and is easy to setup no matter what you want to cook or heat up. The size is perfect for the space we had available on our countertop.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. -C Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Powerful and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this microwave for well over a year now and could not be happier. It is powerful and convenient to use. I would highly drecommend it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful review! We're thrilled to hear that your microwave has been powerful and convenient for over a year. Your recommendation means a lot to us, thank you for choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great compact microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a replacement for our previous Panasonic microwave. It works great, has an interior light, and is easy to program the clock and use cooking functions. Compact to fit into smaller counter space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my 10 year old Kenmore. I made the choice based on the reviews and also on its size and weight. I wanted something as close as I could get to the same size and wattage as my old one. It's compact... has a larger 13" turntable but a smaller footprint. And the weight is a big plus...easy to pick up in the store, unbox and set on my counter. I haven't explored all the features yet, just using mainly the power and time functions, but I do love the "coffee" button!! I also love the door release button...opens easily and quietly. Good to note: be sure to read the operations setup instructions first. The weight system and beeper on/off can only be set when you first plug it in, before doing anything else.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Pros mentioned:
    Cooking, Ease of use

    Rated 5 out of 5 stars

    I am so happy with my choice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my choice. I did a lot of research and then went for it and couldn't be happier. The microwave is easy to use, using traditional method of keying in time, or by using the genius sensor that automatically warms/cooks your food to the desired degree. I was pleasantly surprised by the price too--that means it was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed to replace our old microwave. It fits nicely in the space that our old one sat in. This microwave is easy to use and does the job excellently. We have had good luck with the Panasonic brand and so this was a easy decision to purchase this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last microwave was 7 years old and broke down so we replaced it with one. It works as it should and offers many features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for choosing Panasonic for your replacement. We're glad to hear the microwave is working as expected and that you're enjoying the range of features. We hope it serves you reliably for years to come! - S Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great high-power microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an old 1200W microwave. I found this n ew microwave to be easy to use and the high power is great for foods that need it like popcorn and warming up cooked rice. I've also dialed the power back for other foods and it works great for that as well. The turntable and inside is larger than my old microwave despite the fact that it is no larger than the old one. About the only negative is that the inside is stainless steel and so it is a little harder to see what is inside as compared to my old microwave which had a white interior.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inverter technology and sensor works as advertised. I am happy to buy this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! We’re glad to hear the inverter technology and sensor are working just as expected! It’s great to know you’re happy with your microwave purchase. Thanks for sharing your experience! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Microwave 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Panasonic microwave as my sister had one and loved it. I am impressed with my choice, it works as it should and easy to operate, my requirement. Simplicity. Love it, and the safety feature on opening the door.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for taking the time to share your experience with us. We're thrilled to hear that the microwave is meeting your needs with its simplicity and reliable performance. It’s great that you’re enjoying the safety feature as well! We truly appreciate your feedback and are so glad you love your choice. -C Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Solid microwave / plenty of power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a similar Panasonic that died. The older one was a bit larger with all the same features. This one is great too and I don't miss the larger interior. No complaints; very happy with this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Panasonic Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. The unit with inverter is excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Bonnie! Thank you for sharing your love for the size and inverter technology! We’re glad the microwave is exceeding your expectations. Enjoy many great meals ahead! - F Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Panasonic Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Panasonic microwave oven it’s very powerful and easy to use. Extremely happy with the purchase. Always have had great luck with Panasonic products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is compact but has plenty power for all your cooking needs. I highly recommend this microwave.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jim! Thank you for the 5-star review and for the glowing recommendation!
      We're glad to hear the microwave is hitting the sweet spot between compact design and powerful performance. Happy cooking! - F Panasonic

  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Panasonic microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave has a lot of power and it is easy to use.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are pleased you are enjoying the product, and we appreciate you sharing your thoughts with us and the rest of the community! -C Panasonic

  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this a couple of months now. It is lighter than my previous one so I had to push it totally against the wall. I like the microwave. The sensor seems to work very well with what I have used it for. I have reheated pizza and pasta mainly, but I've have no complaints about anything else. I do wish you could use the cooking and timer at the same time. My old one did. That is one feature I do miss. But I am happy with this microwave. I suits my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Power, Size

    Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at so many! The had the best combination of size and power. It seems like the Inverter technology makes popcorn taste better. We just love it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Small profile. Just what I needed for limited space.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic