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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 111 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the 4-Device Backlit Universal Remote's ease of use and the helpful backlight for nighttime operation. Many appreciate its compatibility with various devices and report that it performs well, often exceeding expectations. The reasonable price point is also frequently praised. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 111 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not need to setup or pair with the tv once i put in the batteries it automatically connects to my tv very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is so easy to see and use. Recommend highly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the cost. Able to configure all the 4 devices easily. You just need some patience to work this out. Configuring ROKU 4K Express is little tricky but amazing product for the value of money.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Its a Remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works on varies devices, it was a tricky connecting to the various devices but eventally it worked out find once you realize what each function is really for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick Set Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up only took 2 minutes after reading the instructions carefully. Works well!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Phillips 4-device Universal Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is okay. I have a Samsung Frame TV and purchased this remote to work with it. I have found the device doesnt always connect to the TV. I have to be directly infront of the TV and does not control most of the functions.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    TV remotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote control was very easy to use and worked well with my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Jennifer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was hesitant to attempt to set this remote to operate my sound bar. Once I started following the directions to input the codes for the brand of my sound bar it only took 2 cycles and the remote operated my sound bar. My husband loves the remote and so do I. Great remote!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent Replacement Remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great remote for the price. It is easy to setup and replaced the 3 other remotes that I had for my entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight

    Rated 4 out of 5 stars

    Philips - 4-Device Backlit Universal Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't have an "Exit to TV" button, so it's difficult to exit the recorded programs list to go back to watching TV. Other than that, I have no issues with the remote. Inexpensive, and I like that it is backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Ease of use

    Rated 5 out of 5 stars

    Philips remote easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Love that you can see the keys in the dark. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Backlight, Overall performance

    Rated 5 out of 5 stars

    Backlit remote does what it needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband for his birthday as the one that came with tv was so small and he kept losing it and he wanted it to have a back light. He was very happy with this gift and said it works great! Also a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy I havre 3 65 inche Samsung tv & all my tv works with the remote control no need to use code , just use it as your own remote , very simple love it…..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A Title

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well and is easy to program. Compatible with all of my IR devices. I would purchase this again if the dogs get to this one (which is why I purchased this to begin with.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great replacement part

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the remote to an 'off brand' TV, and purchased this one, since it had both a backlight and universal search. It works perfectly!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity
    Best Buy Employee

    Rated 4 out of 5 stars

    Looks good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and good if you can hook it up. I was unsuccessful so in terms of visual appearance four stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and easy to set up. Purchased remote because I didn't want to have 3 different remotes. This one serves the purpose. And it's a great remote for the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to program to my TV !!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Marine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's great. Returned it, didn't need it, but I have no reason to think it wouldn't operate as intented

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote for my nonagenarian mother who is visually impaired. The contrast between the buttons and the base of the remote has made it easier for her to use. The placement of the volume and channel buttons in a circle around another button has made it difficult for her to control the volume without accidentally pressing other buttons at times, and finding the sleep button is challenging for her.

    I would recommend this to a friend
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