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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 103 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers enjoy the comfort and wireless capabilities of the Bluetooth Laser/Optical Mouse. They appreciate the extended battery life that allows for uninterrupted usage. However, some users have experienced compatibility issues, particularly with MacBooks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 103 reviews
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse I highly recommend using it. Thank u!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse - smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very precise movements, battery lasts long. Smooth feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice product. Easy to use and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smooth action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very useful and well built device well satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an excellent choice for the wrist on co.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome optical mouse esp for graphic design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for doing graphic design and video editing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth performance is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse on 5/13/2019 and use it for work purposes only. Since the day I purchased this mouse it intermittently loses connection with my laptop (I have a bluetooth keyboard that doesn't have this issue so I know it's not the laptop). Today when I started my workday I noticed the mouse was once again not working. I tried the usual, removed the device and tried to reconnect, changed the batteries and refreshed my bluetooth connection on the laptop...none of which worked this time. I took the mouse back to the Best Buy where I purchased it and was told due to the amount of time since the purchase I need to contact the manufacturer. Come to find out Platinum is a Best Buy owned product and they won't stand behind their merchandise! Very disappointed in the mouse and Best Buy! Looking forward to shopping exclusively online with this type of customer service...very poor!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average mouse. Seems to be cheaply made. I can find it online for $30 less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok. Mouse for everyday use. Doesn't always connect. Not for gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I didn’t have a good experience with mouse. I love the feel and the button layout.. but the Bluetooth didn’t work at all and my pc isn’t very far away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst mouse I've owned.......ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse was purchased and used with a brand new Lenovo Yoga 920C which only has 1 standard USB port. Thought I would go with the latest and greatest by using Bluetooth to save the USB port for something else. Huge mistake. Between the computer and mouse the Bluetooth connection kept dropping.....once even as I was moving the mouse. The mouse was used within inches of the laptop. I gave it the benefit of the doubt the first two times it happened. The mouse met an untimely demise shortly thereafter...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for non tech savvy people

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to sync up after it disconnects from laptop, looks sleek get on sale feels good in my hands

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not hook up to my companies system...wish it would have had great features I would've like to have used

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought 2 - both died in 4 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up 2 for 2 machines and I wish they did not die as this mouse feels like quality. Sadly, the internals are garbage as they both started failing at the same time. Both are now in a landfill

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped after a few days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was great at first but stopped working and connecting to my computer after a few days. I tried it on several computers with the same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap mouse, do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time with this mouse, it does not work too well, even Logitech does not have download support for it. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loses Bluetooth With Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MacBook Air was reason for purchase. When I put computer to sleep had to re-pair mouse with computer. Returned it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely a mouse person. I currently use a MacBook Pro. I never learned all the keyboard commands and prefer to use the drop down menus for actions such as cutting and pasting. Thus, I click a lot. The mouse is ergonomically designed to fit your hand. Therefore, neither your hand or fingers cramp from long term use. Also, the material that covers the mouse is comfortable. This mouse is an all-around good product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for a while

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the mouse and it worked great until it stopped turning on even with new batteries in it. So I exchanged it with no issues and life was great. Now, a year later it still works but when it is on it makes an unbearable high pitched noise that is not pleasant to hear while working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Nope

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this mouse for about 6 months, used it daily as an engineering student. Great while it lasted. Went home for Christmas, worked fine one night then was completely useless the next. Did everything I could to save it, uninstalled drivers, rebooted my computer, even read a bible verse or two. Nothing. Extremely disappointed as I liked this mouse (while it was working) but now, it is a glorified paperweight. Save your receipt so you can pull the warranty card if you need it, not happy with how this product has performed.

    No, I would not recommend this to a friend
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