Customer Ratings & Reviews

PSA, this SKU does not specify the actual part number of the RAM module that you will get. I bought this two times, and the second one didn't work in my laptop (Thinkpad L380 yoga). I thought it was DOA, so I exchanged it for another one, which also didn't work. As far as I can tell, it has something to do with the density and number of the actual memory chips on the module. The part number of the one that worked was 8GBU1X08JGGG39-12-K, and the one that didn't was 8GBU2X04JGGG39-12-K The 8GBU2X04JGGG39-12-K module also caused system instability in another DELL laptop that I tried it in. The SKU and specs between the two are identical, but the number and density of the chips used is different. I'm not sure if it's the fault of Best Buy or PNY, but this shouldn't happen.

Never worked. Bought to upgrade a new laptop. Thought it was the laptop that was broken. Turned out it was the memeory the whole time. Too late to return it by the time i figured it out.

product worked, great ram, installed worked without issue would recommend actually product gets 5 stars. Best buy service poor 4 hours after being ordered for pick up was out and about decided to stop for pick up, order was not ready had to wait for order to be picked and then had to wait for confirmation email. this is the reason for 1 star get it together with the order pulling Best Buy

I deliberately ordered this ram online so I wouldn't have to travel 2 cities over just to go to my nearest best buy, Lol what a mistake that was. When it arrived I popped it in my laptop and it was a dud. My laptop only booted one time for like 1 minute and died with a blue screen, next time i booted it it had red static grid square blotches along with artifacts on the screen. I removed the ram and volia, my lappy lives. So i popped it back in to run a mem test via the bios and not even 30 seconds in it failed the mem test at 7% and hardlocked itself. So I'm like, "Shoot, I ordered this thing online so I wouldn't have to run to the store but now I'm Forced to do so." So unfortunately I ended up having to find a ride over to the store. I managed to get to the store to go and exchange it for the same kind because I really needed that dual channel performance and well, I Did, I stayed inside the store for like an extra 10 minutes to open the ram kit and pop it in my laptop to make sure it booted, Everything looked good! It booted up and Showed up dual channel mode on CPU Z, So I went back home, opened up a game and BAM, Bluescreen of death less than 30 seconds later, after that I couldn't get windows to boot Reliably anymore, It would hang on the loading screen sometimes and when it hit 4gb of ram load, the system bluescreens. WHAT ARE THE ODDS!? LIKE HOW!?? I was very angry, I Literally took 2 hours of my time to run to the nearest store to return the thing and exchange it for a kit in-store and that kit that i got in-store was defective too!? Absolutely unacceptable... I Had to run back the next day and spend another 2 hours of my time to return the horrible stick of doom... a total of 4 hours. I also did a mem test on this stick and it Failed on 17% This time. Just.. Do yourself a favor and Stay away from this Specific ram module....

This was a great price especially when compared to manufacturer's version; however, both sticks were not recognized. I really wanted this to work badly to the extent that I kept trying and retrying for a few hours with a Dell that required removing keyboad, dvd burner then taking enter laptop apart then all back together again for testing then repeat...( the other brand worked without issue). Maybe I just had a bad two and this might be better for another user or type of laptop. After a few tries 1 day and a few the next morning I gave up and did not want to chance exchanging for 2 of the same sticks. Was able to returned to Bestbuy without issue(5 stars for Bestbuy).

I don't like leaving negative reviews, but I cannot recommend this RAM. I've tried two separate sticks and on both occasions they were DOA. Trying to upgrade a machine from 8GB to 16GB, and this matched the OEM specs. No reason it shouldn't work. Tested in multiple RAM slots in multiple computers to make sure the board in my laptop wasn't just bad, but no good. I'm not going to try my luck a third time so I ordered from a different brand. I've had issues with PNY customer support in the past, so I didn't even want to bother trying to reach out to them.

Purchased this ram for an HP laptop to upgrade from 8 to 16 megs. Installing the two Dimms the laptop would not boot. Put the old ram back in and worked fine. Took ram and laptop to Geek Squad to see if they could first confirm that it was the correct ram and then test it. They thought it was correct, but not 100% sure. Ended up returning as Geek Squad had no way of testing the ram to see if it was good or not. Purchased confirmed fit ram from Amazon and installed it, now laptop has 16 GB.

This was for an upgrade on the HP-Omen 15 ce018dx (Gaming Laptop). The mother-board did not recognize it and did not boot well. *I will NOT recommend this product. Please read you mother-boards compatibility First. Check your Latency before install. **As Plan B, I bought CORSAIR Vengeance DDR4 2x8GB 2.4GHz and Yes! the CORSAIR product worked Better.

First time, I bought two sticks. One had apparently been returned previously as bad (didn’t notice packaging), the other quit working exactly two weeks later. Best Buy exchanged them. Right off the bat on the second pair, one stick would not work, so I had to pair the other one again with the original laptop memory. Apparently PNY is not good for my HP laptop.

Tried this brand as it was on sale. Maybe I misread specs. Maybe the product is just plain bad. Whatever the reason, my laptop didn’t recognize it, which really sucked due to how much I had to take apart and reassemble just to upgrade. In the end, I went to Crucial and bought ram directly from them. Shoulda just done that from the start.

I wouldn't know how well this works as it was installed by the Geek Squad into my work laptop, which they broke. The work laptop has not worked since they gave it back to me after installing 8G of RAM instead of the 4G I originally requested. The Manager and Assistant Mgr are totally unprofessional and I am extremely disappointed in this team.

Its hard to give this an accurate rating and review as it did not work with my Lenovo laptop. Geek Squad at Best Buy installed it and although it seemed to work for a while, once I got it home, it caused my computer to crash and reboot every few minutes. So I returned the item and had it removed.

It says it is compatible with my laptop Asus,but it is not.My husband had to return the first one and got a new one,same thing,he just returned it and we are not going to buy a third one for sure.Very disappointed.

Ordered 5 packages. Received 3. Talked to an online rep and was told they would reship the missing 2 packages. 2 weeks later and nothing happening.

I bought 2 of these. This was the only stick of ram available for my laptop in store at the time. Both sticks were bad and did not work.

Piece did not fit into the slot. This was recommended to me by a Best Buy customer service agent. When I returned it to a store, they did not have a replacement, so I had to order it from Amazon.

I was quite disappointed with this product which was recommended as additional RAM for my recently purchased PC. The staff member made the wrong recommendation and I had to return it

This was not compatible with the Dell system I bought it for. It happens. Will be returning. It may not be bad in its own right, but for my intended purpose it was useless.

I purchased two (2) of these units. Both were defective. I thought that PNY was a high quality product. I was wrong. I ended up purchasing a not so well known brand and it worked fine.

This memory would not load on my laptop. It got stuck on the boot up screen. I purchased a different brand it it works. I guess I could of gotten a bad one.