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Customer reviews

Rating 4.4 out of 5 stars with 397 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Kiyo Pro webcam's excellent camera quality and its ease of use, finding it particularly well-suited for streaming. Many appreciate its strong low-light performance. However, some users experienced challenges with firmware updates.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Image quality
    Cons mentioned:
    Focus

    Rated 3 out of 5 stars

    its okay

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clunky and auto focus is wild unless you just turn it off. picture quality is decent but if you have leds on in the back good luck

    I would recommend this to a friend
  • Cons mentioned:
    Focus

    Rated 4 out of 5 stars

    Solid camera with software issues

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has focusing issues, but is a beautiful looking camera with vibrant colors. Definitely a good addition to a Razer setup if you can handle the software issues.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Focus

    Rated 3 out of 5 stars

    Focus is not so good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hangs a lot when used with zoom. Focus is not so good.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Focus

    Rated 2 out of 5 stars

    Too many issues, gonna return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this thing an hour ago and have been checking out its performance on my Mac Mini, and am quite disappointed. First and foremost, the picture quality is rather dull and lifeless. And as some reviewers have noted, it doesn't adjust the focus very swiftly if you are moving. In fact, I am not getting the picture in focus at all when the camera is attached to the top of my external monitor. And when I move, the picture halts and then snaps back and then halts again, as if it's buffering. Finally, the Synapse software is not compatible for the Mac, at least not with the current Mac OS. What??!! So it's going back.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Focus

    Rated 1 out of 5 stars

    Trash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Kiyo Pro is trash. After only a handful of uses, my Kiyo began to have issues focusing. This is a well known issue. Firmware and driver updates don't fix it. Changing settings in Synapse does nothing. Since I'm outside the 12 month warranty window, Razer refuses to replace it. I'm not a streamer. I doubt I got 50 hours of use before it failed. You might as well throw $200 in the trash, because that's where this webcam is going.

    No, I would not recommend this to a friend