Customer Ratings & Reviews

Absolutely fantastic clear sound and comfortable, easy to use.

The headset itself is one of the best in terms of sound and construction. However, the software used to support this product, Synapse 4, is complete trash. There is constant issues with connectivity, RGB synchronization, and random crashes leaving your device useless until you reboot the program. There is also a known issue of the headset losing connection to the base station requiring you to plug it directly into the motherboard and hoping that it will sync back up with the base station. I have been a Razer fanboy for the past 10+ years. Recently however, I have begun moving away from their peripherals and selecting the best product for the job. If you are going to use this for a console I would imagine that it would be great as you have no need for Synapse 4, however, if you plan to use it for PC look into the Steelseries Nova Pro Wireless, Turtle Beach Stealth Pro, or Logitec Astro A50 X.

It may not be for everyone, but I really really love it. I like the haptics, it's comfortable for my head. It's overpriced but I'm still happy with it! I tried mutiple ones before this one and I had to return them.

It’s excellent, my husband can be playing a game and still hear the game when outside barbecuing. He used to own a chord one but now when we both are playing side by side and I ask him to shut the door (his set up is closer to the door) he can get up and close it without yanking a chord!

Great sounds. Very comfortable. Design is awesome. It comes with a really nice control moduel.

I am so hapoy with thease .. yes they are exo, but if you go for rhe artics nova pros and have to chnage the pads like inwas going to do you get more with these headphones. The options and the bluetooth blows the Artics novas pros right out of the park, also they are very comfortable.. set up and connection was flawless, also customizable on the oled dock screen is a plus for me .. I highly recommend you try thesee headphones out .. i can really hear everything super clear especially when i play fornite , thease maybe the last gaming headset you will ever need .

This headset is beautifully crafted and is very comfortable on your head. The sound is amazing in games although at times seemed like the volume was a bit low. But that could be part of one of the issues I had with my set. Every time I charged my headset the Synapse app would freak out. Settings would all change, it constantly wouldn't let me into the settings of my headset and instead would have a popup box saying I must set the headset (or the mic) as my default device, even though they were. Almost every day I gamed I had to mess with settings before I could get going. If I was just gaming by myself for the most part it was fine. The mic volume was also constantly resetting itself to 0. So when I'd log into a Discord party no one could hear me. I would have to go through a series of steps of power cycling my headset (which sometimes rectified my problems), rechecking everything was set to default ( in windows and by clicking the pop up boxes what seemed like 20 times for the headset and another 20 for the mic), I would have to power cycle the LCD box, close and reopen any apps that were using the headset or mic and sometimes a full system restart. And I'm sure I am missing some steps. There were also several nights of gaming where my voice was coming through the mic sounding robotic or just so broken up I couldn't be understood. The headset itself again like I said earlier looks and feels beautiful. Very well made. The materials all felt premium. One thing about the headset I didn't like is it seemed like too many buttons on the right ear muff. I was constantly hitting the haptics button or the EQ button trying to adjust the fit on my head or to remove the headset. I did feel like the headband tension was a little on the light side. If i wore it with one ear out to talk to someone in the room it would slide and fall off every time. It seemed adequate enough though if wearing them properly as long as the headband was against the top of your head. If it wasn't it would slide down onto the tops of my ears. The LCD box at first I thought was the coolest thing, but a couple days after setting it up it was just another thing on my desk that didn't get used. The box seems gimmicky and redundant. It has some neat features in there to be able to adjust everything but there's so many little menus to get through it was almost cumbersome. That and the button clicks for the knob is too strong. I had to use two hands, one to hold the box because the feet weren't good enough to keep it from sliding across my desk while I pushed the button, and the other hand to work the knob. and all the settings you can also access in the app which I usually had open anyways because the headset didn't load up with my settings. So the box really wasn't used. I did notice I couldn't leave the box plugged in and plug in my headset while gaming. The setup was fighting itself to use either the USB cord or the wireless connection and all sound and the mic would constantly clip out every two seconds. I feel like the system should automatically switch for you to usb connection when plugged in. The mic became a problem for me and is ultimately why I returned my headset. I had similar issues with my old pair of Kraken wired headphones where the mic wouldnt coil up inside correctly. It would bunch up with like a half inch of the mic hanging out, the rubber around the mic boom was sliding and bunching up. You would have to push so forcefully on the mic trying to close it that the boom right at the mic would bend into a 90 degree angle and it just would not go inside correctly. If i did get the mic in the next day it was difficult to get the mic back out. I fits so tightly to the outside of the headset that you had to struggle to get a grip on the mic to pull it out. The little space to get your fingers under the mic wasn't big enough to grip it well. The next thing was haptics. I was so excited to try this and is why I purchased this headset in the first place. I've been wanting to try a haptics vest and this seemed like a great starting point. I shut the haptics off after the first week. It was awesome at first. I play a lot of Escape From Tarkov and everything sounds cool and felt cool at first but it was giving me headaches. So I started changing the setting and changing when the haptics would come in and i noticed no matter how I set them they were activating when my teamates would talk through discord. This coupled with the issue that every other time I started up Synapse all my settings were reset or different from where I had them I found the easiest thing was to keep them turned off. Battery life was also no where near 50 hours. Which is whatever, I don't really care if I had to charge more often and it wouldn't have been a concern at all if it didn't also freak out when I plugged the headset in while the box was plugged in. I ended up unplugging the box and then plugging in the headset with that cord to get around it. Till I noticed that was changing the sound coming through the headset and my voice on discord.. I game on average for about 4-5 hours a night. Sometimes less and sometimes more. And I found myself having to charge these about every third day. In the end I returned them and ordered a set of Maxwells. I really really wanted this headset to work out. I liked them a lot. They are light and sound great and are comfortable, but for the price they are, all the issues I was still having with the app almost nightly, and half the features I bought them for not working properly I couldn't justify keeping them.

It is a pretty good headset, However it is quite expensive for me to write off for gaming as I don't make much money. If you want haptics, nothing beats skull candy. However if you value a true Cinematic masterpiece, this headset is the one you want.

Very great comfortable headphones with cool oled display

A lot of the features are nice, I’ve had a few weird bugs here and there but nothing major. Haptics are cool and worth getting in future headsets, I just wonder if the price tag is justified vs. the Arctis Nova pro’s.

This is an excellent headset with a great build quality. I just don’t think its features justify how expensive it is. Hopefully it will drop in price to be more enticing. I haven’t had any issues with it though.

As an owner it almost every high end gaming headset on the market, mainly playing shooters and MMOs. Hyptic feedback ads to the immersion as advertised and adds a welcomed sense of connection to content. During music listening, the haptics emulate powerful, shaking bass, and it is done well! Clarity is up there with airpods max. I would like bluetooth that doesnt require the dock, an added transparency mode and synaps support day one… typical razer behavior…

Really great headset dual connectivity works just great, but bluetooth part does disconnect every now and then, but might be my phone or something. The microphone on Bluetooth works well, but I'm told can be a bit quiet at times, easy to hook up and play. Good headset, but way overpriced. Wait for a sale I say.

The sound quality is superb. The Oled screen has really nice customizations. The haptic feedback is very nice for when listening to music or for feeling that extra reaction to a sound

Best headset ive used to date. I've used a ton of different brand and razer has been my go too. The adjustable features is what is the standard on high ends. Haptics on low and adjusted for foot steps and explosions is definitely a game changer.

Overall a great headset. Mic is 5/5, Spatial sound is 5/5, headset sound quality and accuracy is 5/5. Comfort 5/5, battery life 2/5, price 3/5.

Haptics are awesome and you can customize it to your preference as far as how stong it is. The sound is crystal clear and the control box is super cool. Adds an awesome vibe to your desk space.

Lobe this headset. Very comfortable. Love the OLED display and the ease of use. Great sound and quality.

Ok it is cool to have a OLED screen but in functionality terms definately not good. To take tour hands off the keyboard or mouse to go all the way to adjust game/chat balance its just takes too long. They should’ve put a wheel for the game/chat balance on the headset cups instead just being on the oled; to make it easier and give more options. If you’re pauing $400 for a headset, at least should be exactly how it is easier for you to adjust it. Haptics feedback is very good BUT just doesn’t worth 400 bucks for that.

Headphones are super good especially with the haptics on, you literally feel everything in the game whether its the gunshots or revving from a car engine. Also they dont feel like they’re squeezing my head like other headphones. Overall 10/10