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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 220 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Kraken V4 Pro Wireless Over-the-Ear Gaming Headset for its superb sound quality, immersive haptics, and comfortable design suitable for extended use. The headset also receives positive feedback for its battery life and appealing RGB lighting. However, some customers have reported connectivity issues and consider the price to be high. Additionally, a few users have expressed concerns about the software and the weight of the headset.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 220 reviews
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    Sound Quality=Epic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing, the haptics are so cool. Never liatened to audio like this before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming head set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product i had the razar kraken v3 pros and they were awesome but then i seen the 4v pros and the sound is even better!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Haptics and Sound Quality but Complicated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them it adds a layer of immersion you cant get from a regular sound system. Only issues it take forever to calibrate(to much freedom) My second gripe is you have to plug and unplug the station everytime you turn your computer or you minor connection feedback in the headphones. Overall Id recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A good pair of headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound and nice fit on my ears and they are soft on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is head is great. We've tried about 6 different kind and this one by far stands out in a good way.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 3 out of 5 stars

    Decent headphones, wait for sale imo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is decent, but at this price point you can just get professional headphones. Razer software is very complicated and makes troubleshooting/setup/settings annoying. Overall very ehh.. feeling after owning for awhile. The haptics are cool but super specific and niche on when they turn on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Haptics, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older, wired version of this and I loved it. This new version is wireless, easy to setup, and sounds great. Haptic feedback is fantastic, and it’s hard to go back to regular headphones

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Serious mic design flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review after 15 months of ownership. The headset has been replaced once already under warranty for what I feel is the biggest drawback to this product, more on that in a moment. The Good: The sound quality is superb and wonderful when watching movies or playing video games on my PC. The haptics required a bit of adjustment but I feel they breathe a lot of life into the games I play. The battery life is good, even when displaying colors on the headset. The Meh: I haven't used the deck at all. It's tucked on a cart on the other side of my PC and I rarely notice it. Perhaps a tool good for streamers or those who are switching constantly between devices? The Bad: Now the reason why my headphones were replaced in the first six months. The physical mechanism to retract the microphone is horrible! It is incredibly prone to getting stuck as you are pushing the mic in and this can cause the mic to bend at a harsh angle. This scenario broke the wires close to the mic of my first headset causing it to turn itself off and on at a dizzying pace. I had to record video of my Synapse software's On/Off indicator flashing like a strobe before the Razer tech believed what I was telling them. This would have been so much better if it had a detachable mic like my old Black Shark. Conclusion: While the sound is stellar and the haptics are a great feature, having such a crucial part of the headset have such an atrocious design flaw that must be babied with each use, especially given the hefty price tag, is just a no go again for me. When this set gives out, or the microphone snaps again, I will look elsewhere for good Dolby sound. Two stars for the sound & haptics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Fantastic Headeet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for the price . This headset fits all of my needs.. yes a little pricy but this is an all in one headset to Game on for movies and for your daily music.. i highly recommend this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG!!! These are the greatest!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw these and looked at the price tag, I almost died from heart failure! However, I managed to get them and I am flabbergasted!!! The sound so rich! And, of course there is rgb! I love colors!! The little box makes interfacing with your computer so easy! I've got to say, don't look at the price, just buy them. You'll love them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Haptics

    Rated 5 out of 5 stars

    Razer Head Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the haptic feed back , love the cooling gel around the ears and the control module is pretty nice

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive audio experiences that elevate gameplay. With precise directional sound, comfortable designs for long sessions, and clear communication features, they provide a competitive edge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey, but well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Arctis Nova 7x started having trouble and some thorough research, this was the perfect upgrade. Easy plug. Play. And minor adjustment on settings to set up, but, the quality and performance so far has been well worth it. Especially with the ability to now sync all my Razer products together vs multiple plug and connects. I can’t say enough on how worth it this has been as an avid gamer and part time streamer ! It does automatically start with a feedback option on. Go into setting and turn it off unless you enjoy hearing yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bass Lovers Dream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely mind blowing sound quality, and the vibration feature really adds to the music listening to experience. I just wish that it came with noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Razor headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless connection on this headset is excellent. I can go upstairs, make food and still stay connected with no dropouts. The sound quality is great and the haptics add a whole new level to gaming. There are tons of features and settings to customize everything exactly how you want it. Very comfortable to wear and easily one of the best headsets I’ve used.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    almost the best of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If these headphones could be used independently via Bluetooth with your phone, they would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this head set to anyone looking to buy it. The haptic feature is cool its like having a boom box on ur head and the strength of the haptics can be adjusted. Also the passthrough feature works really well and can be adjusted from the dock. My only complaint is that the razer software can be a bit funky over all it has a good ui and obviously software updates usually fix the minor problems

    I would recommend this to a friend
  • Pros mentioned:
    Haptics

    Rated 5 out of 5 stars

    Best Headseet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i could give 6 stars i would have. I have owned multiple headsets in the 100-300 range and non of them did but this one did and more. Enough cannot be said about haptic feedback. It really does change the game

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Razer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, Perfect fitment. Worth the money. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, fits over the ears and doesn't hurt after hiurs of use.

    I would recommend this to a friend
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