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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $779.99

Customer reviews

Rating 4.3 out of 5 stars with 112 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the MX650 Dirt Rocket eBike for its age-appropriateness, ease of assembly, quiet operation, and affordability. Parents appreciate that it is suitable for children aged 8 to 16, and they find it easy to put together. Riders enjoy the quiet ride and the value for the price. However, some customers have concerns about the battery life, which they say is short and needs to be replaced after a few months.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 112 reviews
  • Pros mentioned:
    Max speed, Operating range

    Rated 5 out of 5 stars

    Dirt bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect for my 9 yr son he loves it! Definitely recommend my 13 yr old and husband can even ride it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect starter dirt bike for my 13 year old daughter!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest disappointment for my son. He received it, he loved it while it lasted but it was short lived. It stopped working. My husband has spent hours on the phone troubleshooting with customer service. They have sent parts … none of which worked. Enough already. I have been a Best Buy customer for years and I have never been so disappointed. I wish they would do what is right and replace his bike!

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      We are sorry to hear your unit is not working. Please reach out to our support team M-F 8 am to 5 pm PST at 866-467-2967 or visit our website to find a local service center in your area.

  • Rated 4 out of 5 stars

    Good electric bike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike is robust enough for an adult to ride on although it looks like a little small for an adult. The charge is dependent on use. For the kids is lasts a little less than an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upset with Best Buy :( !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. We ordered one for my son to see if we liked it. We loved it. So, we went ahead and proceeded to order a second one for my daughter only to find Best Buy no longer carries it. We wanted to buy 2 so there was no arguing.......The pricing was decent here so , we could do that. Now, we can't. Very upsetting !!!!!!! My daughter is not happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems strong and well built, with some limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called a "Dirt Bike", but no advance disclosure in the advertising until you buy it and read the instructions that it is designed almost exclusively for hard, flat, level ground, and that riding up slopes could overheat the engine or blow fuses, etc.,especially with an adult operator. A good product, but major limitations.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Son Loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my 10 year old Son. He loves it. It seams like it's well build. We have only been able to have him ride a few times because of the snow but once spring comes I know we wont be able to keep him off it.

    I would recommend this to a friend
  • Pros mentioned:
    Max speed

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bike is awesome. My son is 10 and we got it for him and we also ride it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst buy ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it thinking it would be great since it has a lot of great reviews. Well... It lastest two weeks and then stopped working. Best buy says it's final sale and nothing they can do. Razor says that the part is on backorder and it's going to take 4 months for it to be shipped. A waste of over $700! Not to mention the upset child

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dirtbike rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product so far and with pick up. The staff was very friendly with pick up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No longer works after a few rides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bike has been ridden less than 5 times and it no longer runs. It charges per the lights on the handle but will not move any more. Just bought it, very dissapointing

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear the unit is not working properly. We would be happy to assist you in getting it back on the move. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Cons mentioned:
    Power

    Rated 4 out of 5 stars

    Not very powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price and to putt around, not very much power and cant really pull my son up hills. I know youre able to upgrade the motor fairly easily which is the main reason we went with this model. Overall a good first “bike”.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT PURCHASE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LASTED 37 DAYS, 7 days past return date. Don’t fall for buying a warranty ad Best Buy DOESNT repair them. Razor has a 90 day parts warranty, but they expect you to fix it yourself. HORRIBLE EXPERIENCE WITH BEST BUY AS WELL AS RAZOR!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of power for a little bike.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-man job to assemble, but a surprisingly powerful electric motor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it My son used it one week and it broke They didn’t change, they said that they can change

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we’re sorry to hear there is an issue with your unit. We would be happy to assist you in getting it back on the move. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery dying after having the bike for little over a month. My son rides on pavement, to school and back, about .5 mile each way. The battery is now getting him to school but on the way back it goes low battery mode then turns off. He has to restart the bike to make it home.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it a full year and stopped working. Terrible product

    I would recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      We are sorry to hear your MX650 stopped working and would be happy to help you get back on the move. Please reach out to our Support team M-F 8 am to 5 pm PST at 866-467-2967 for assistance or visit our website to find a local service center near you.

  • Rated 5 out of 5 stars

    Its a keeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his dirt bike. We've had it for almost a year now. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Razor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery and the battery charger went out in less than a month time

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      We are sorry to hear your MX is not working. Please reach out to our Support team M-F, 8 am to 5 pm PST at 866-467-2967 for assistance in getting back on the move.

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fun enjoyable purchase. Kids love it. Easy to handle.

    I would recommend this to a friend
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