Customer Ratings & Reviews
- Model:
- 4802XB
- SKU:
- 10364983
to a friend
Avoid this vendor for refurbished items.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took almost 10 days to receive my item and when I did, the remote control for the unit did not work. I contacted the vendor about this via Best Buy and they said they would replace the defective unit. It took another.10 days to get the replacement and the remote they sent was not the same model that should come with this unit. It worked but did not have all the features of the correct remote control. Needless to say, I am was very unhappy with this vendor.
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Thomas, we’re sorry to hear about your disappointing experience with your Best Buy order. Feedback like yours is important to us and our retail partners, and we appreciate you taking the time to share it. If you’d like to provide your feedback directly to the store, you can reach their team here: https://www.bestbuy.com/services/presales/contactus/education?contact. They will certainly value hearing from you. Thank you for choosing Roku, and Happy Streaming! Elmer, Roku Customer Advocate
