Customers often highlight the affordability, Bluetooth connectivity, and ease of use of the Utopia 360° Universal Bluetooth Controller. It is considered a great value for the price, especially when used with virtual reality devices. However, customers also frequently express dissatisfaction with its compatibility issues, limited functionality, and build quality, suggesting that it may not be suitable for all users or devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 159 reviews
Rated 4 out of 5 stars
Great for simple games
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this so my son can play vrcraft on his phone. Configuration was simple enough but you need to set the controller how you would like to hold it first (1 or 2 hands). It also worked using my Samsung gear vr. It drains quite a bit of battery though. Overall, it's a simple controller for anyone who needs to play simple games on vr. Comes with a small phone stand and price is cheap too!
I would recommend this to a friend
Pros mentioned:
Vr
Rated 3 out of 5 stars
Good basic controller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This controller does the basic things you need it to for VR, no less no more. However for the money it's a smart buy.
I would recommend this to a friend
Cons mentioned:
Quality
Rated 4 out of 5 stars
Fun device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality of this product is universally poor. I've bought several thru different stores more than once live a year or to. I love the concept and Reese of use when it works properly.
I would recommend this to a friend
Pros mentioned:
Control
Rated 3 out of 5 stars
A bit cheap
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This reviewer received promo considerations or sweepstakes entry for writing a review.
You get what you pay for. All the controls and buttons work great. My biggest problem is that the android/Apple switch keeps moving and then falling into the body of the plastic. Advice: put the switch where you want it then tape over it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Did not work for me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was able to connect to my Samsung Galaxy 7s edge for Samsung VR. The controller is good for a beginner.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
Not really sure if it works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a Christmas gift along with the VR goggles my wife and I got our son. I've tried the remote just really hasn't worked on some of the apps I've tried it on yet. Sure we'll find it to work on some of them eventually.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
Control
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The control has problems with some games. It gets frustrating getting it to work with the games. Yes, I have read the instructions on how to use it when playing but it could respond better than it actually does.
No, I would not recommend this to a friend
Pros mentioned:
Control
Cons mentioned:
Compatibility
Rated 4 out of 5 stars
Very useful controller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for my Samsung gear VR. It doesn't work for all the games but most of the ones I own. I'm happy with it. I like the different control modes.
I would recommend this to a friend
Cons mentioned:
Quality
Rated 3 out of 5 stars
Not Best but it will Do
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not best of controllers, but it will Suffice,
Not solidly build either. Felt cheap.
but if your looking for inexpensive and something quick for VR. This is your controller!
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
good controller
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This reviewer received promo considerations or sweepstakes entry for writing a review.
connects easily to my phone and work on alot of games
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
They only work some other time
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have the VR one virtual reality glasses and this controller doesn't work with the majority of the applications I have on my phone I'm not sure I would recommend it to anyone
No, I would not recommend this to a friend
Pros mentioned:
Bluetooth
Rated 3 out of 5 stars
Pay for what you get
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice concept for a blue tooth controller. Having trouble find the right VR games that I can use it. Limited instructions on how to configure for various uses. Very cheap.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Decent for doing its job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a cheap little phone VR headset. This device is decent for being able to make the navigation in the headset easier. Cheap and easy.
I would recommend this to a friend
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Leave this alone
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this controller to go along with my vr headset. Could not get it to work properly on android and couldn't get it to work at all on iPhone. Even though it says compatible with both. I unfortunately was forced to return otherwise it would have been a complete waste of money. Steer clear of this unless it is absolutely necessary.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Works
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Work and play your way with this ReTrak universal VR controller. Multiple modes let you configure the controller for virtual reality, media playback and game play, and you can use this Bluetooth controller vertically or horizontally to fit your VR environment or application. This ReTrak universal VR controller is compatible with iOS and Android devices and iCade iOS games.......works jus like it says
I would recommend this to a friend
Rated 3 out of 5 stars
Okay for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for our Samsung VR because I wasn't sure if I wanted to spend around $60 on the Xbox type controller. It works, but did notice there seemed to be a lag in the control. For the price though, I wasn't expecting it to be amazing either. If you don't have the money for a more expensive controller, this will work for anything that doesn't require fast, precise movements.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Playing music on a smart phone...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It works with playing music on a smart phone, but it won't allow you to jump forward or backwards in the video you're watching (Youtube), and it won't allow you to calibrate the video to play in the direction that you're turned either. It's especially annoying when the video is not a true 360 degree video, because you can end up looking up, down, or turning around in a particular direction just to watch the video. The issues that I just complained about, are the very reasons why I bought this device to begin with. So, if it doesn't really help me with anything, then its just useless. I mean yeah, it plays music through my phone pretty well, but that's why I bought my 'LG Tone'.
No, I would not recommend this to a friend
Cons mentioned:
Compatibility
Rated 3 out of 5 stars
Not very universal
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did not work with Samgung VR. Very disappointed in that.
No, I would not recommend this to a friend
Cons mentioned:
Compatibility
Rated 2 out of 5 stars
Meh-just ok
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to work with a VR headset. They are sold right next to each other. It is a little deceiving as the box makes it look like it functions with a wide range apps. Truth is that it is very limited. It is just so-so
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Basic
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Switch gets stuck sometimes but it is easy to use.