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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 602 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 602 reviews
  • Rated 5 out of 5 stars

    Ring doorbell, head to toe view

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new video doorbell to head to tell view is really nice. Would recommend this as a better option to the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing year so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera protector of my whole family and friends what’s welcome to my home also quick to remind me of what package comes n who bring it I get a chance to talk to people quick basic face to face n I’m grateful of the ring bc it helps me when I’m not home n when I’m home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is the truth. Provide clean accurate videos and pictures. Ability to manage my properties from anywhere in the world is priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stranger deterred

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and accurate. Already deterred a stranger. K

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You cannot remove the battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I love my ring video doorbell, it has one huge drawback. The battery cannot be removed. This is a pretty big deal because you have to remove the entire doorbell and in the back plug in the USB charger. That means you are without the doorbell for about 6 to 10 hours depending on how low the battery is. This seems to be something that is pretty evasive when asking for information to tell you how easy it is to charge the battery by just removing the entire doorbell. Previous versions and also my ring stick up cams. I always have battery on standby so I can swap it out when the battery goes low. This is a huge drawback, especially if it goes low while you happen to be traveling.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Anonamouse.

      Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. Together, we’ll make neighborhoods safer!

      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.

      All the best,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    I caught a thief and best camera ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to catch a package thief twice and I love that I can view my home from a far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use as a Floating cam device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ring devices. I bought this one to be a "floater" in the house so I can move it wherever I want and have no worries about finding a plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the ring doorbell the video/audio is perfect! I feel better knowing I have a camera protecting my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safe getting notifications when l’m not home and knowing who knocks on my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Doorbell is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much I will be buying another ring doorbell for our side door!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Ring Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints the camera is very clear day and night there are so many different features, im still learning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good produc! Excelent video and audio when rec I'll buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Battery Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. We were surprised at how easy it was to install and start using, and are planning to add more cameras .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charged for ring doorbell that was never delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review in hopes that someone at a corporate level will finally address what has been an extremely disappointing and unacceptable experience. I purchased a Ring doorbell camera from Best Buy approximately one year ago. The item was never delivered. FedEx confirmed that the package was damaged in transit and therefore could not be delivered. This was documented on their end. Despite never receiving the product, I am still being charged and held responsible for it. When I contacted Best Buy customer service, I was routed to an international call center and informed that nothing could be done because I reported the issue “too late” — roughly two months after the purchase. However, this policy makes no sense in my situation, as I cannot return or troubleshoot an item that never arrived in the first place. To be clear: • I paid for a product • FedEx damaged and failed to deliver the product • I received no item, no refund, and no replacement • Customer service refused to assist despite proof from the carrier I am now left paying for a product that I do not possess and never had the chance to receive. This is not a minor inconvenience — it is a complete failure in customer care and responsibility. I am requesting that this issue be reviewed at a corporate level so that the appropriate correction can be made. Consumers should not be financially penalized for shipping failures outside of their control. I hope this review prompts someone from Best Buy leadership to finally intervene and resolve this matter properly.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Giocali.

      We are saddened to hear that your Ring Battery Doorbell purchase did not arrive from the retailer when it was intended to. As a consumer, you expect to receive a brand-new device in a timely manner. It is vital that your device arrive in optimal condition within the shipping time frame expected. This ensures you are provided with the peace of mind, in your home security, that you purchased it for. At Ring, we understand you have many choices when it comes to your home security. If the retailer has not resolved this concern for you, please contact our Ring Community.

      The Ring Community is our first peer-to-peer community forum, allowing our consumers to assist one another by sharing their views and experiences. We appreciate that you have chosen Ring to secure your home and look forward to providing you a solution so that you have a device you can rely on.

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot safer and secure with my Ring Doorbell. Nit inly for my safety but also the safety of my nearby neighbors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring-a-ding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Why didn’t I do this sooner? Great for when deliveries are made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great value for the price. I love my local Best Buy store! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw a lot of bad reviews on TikTok about ring, but I still decided to go with the most known doorbell cam out there. It was very easy to install, and easy to use as well. When you 1st set it up, you’ll get a month free of the app and its features before you have to pay for the subscription and there are affordable options to choose from. I also like that there are great neighborhood notifications, when set properly, that will keep you in the know of what’s happening around you. My only wish is that it would connect to other brands for security concerns. I chose the bronze finish and it is beautiful. The videos are clear at night just as they are during the day. LOVE THAT. I recommend purchasing a door mount that is renter friendly and also easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish, smart, and super easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Ring Battery Doorbell in Venetian Bronze, and I couldn't be happier. The finish looks great on my front door — elegant and modern without standing out too much. Setup was quick and painless, and since it’s battery-powered, I didn’t need to mess with any wiring. The head-to-toe video is a big improvement — I can see packages left on the ground and get a full view of whoever’s at the door. The motion detection is accurate, the live view loads quickly, and the two-way talk is clear. I also love the flexibility of monitoring everything from the Ring app, even when I’m not home. Battery life has been solid, and it’s easy to recharge when needed. Overall, a fantastic smart doorbell that gives me peace of mind and looks great doing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Security and Sleek Design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the Ring Battery Doorbell in Venetian Bronze and I’m absolutely thrilled with its performance and sleek design. The setup was incredibly easy, and I was up and running in no time thanks to the simple app integration. The video quality is crystal clear, even at night, and I love the head-to-toe view it provides—it's like having an extra set of eyes at my doorstep.

    I would recommend this to a friend
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