Customer Ratings & Reviews

I have been in the ring ecosystem for 7 years now and I am glad that they are always consistently upgrading their hardware and also software to be easy to use, and solid quality. This doorbell definitely is a huge step up from my old ring gen 1 pro doorbell. That one only recorded up to 1080p and was just basic, which isn’t bad, but today it just isn’t up to par with the technology that exists. However, the 3rd gen is a massive step up from gen 1 and 2. The biggest difference obviously being that now it records in 4k HDR. The design is also nice, the unit has been slimmed down and given a more modern aesthetic. Installation was… a little more complex than I had originally anticipated. I did not know that this doorbell requires a higher power transformer than what my house already had. It requires at least a 30V transformer and my old one capped at 10. So just be aware of this, if you have an old doorbell transformer, you most likely need to wire a new one in. This wasn’t hard for me, just was annoying that I had to go buy one and then install it, but it seems to be worth it because now I can record 24/7 and the connection is stable as a rock. Everything else in the app is the same, it’s just the hardware that has been upgraded. Honestly, even if you use a gen 2 I would upgrade for the picture quality alone. The stream is reliable. Now I can’t wait for the flood cam to be 4k and try that out!! Good job ring, you knocked it out the park with this doorbell.

We are a “ring” family and do the upgrades as they are seen fit. With the latest generation of the the Ring Doorbell Cam there’s definitely a noticeable improvement with the how the low light performance cleans up the image for a cleaner looking image with limited granulation. During full night mode activation, you can see more now. The camera is quick to swap between the various vision modes and snaps back into color if you have your front porch/walk-way lights turned on. In our case, we have an evening lamp post that auto turns on and off as a part the HOA standardization throughout the builds in our community. Resolution has gotten a lot better overall, including the zoom feature within the you’re your vertical angle appears wider while giving a larger view of the area to see if a package was delivered that would previously barely make it into the view if not delivered to the correct spot. We did notice the horizontal angle seems to be a little smaller. The notification/detection features for packages, vehicles, and people is a little sensitive still and can pick up a vehicle driving by at times. Options you can control, but the continuous recording feature is amazing. The Pro model does give you more features from a security perceptive and falls into a worthwhile long-term ownership purchase for additional peace of mind.

Ring - Wired Doorbell Pro (3rd Gen) is awesome Packaging - Came in a protective generic cardboard box. The ring box itself looks really nice, lots of cool graphics with informational details. Inside the box everything is compartmentalized so it is easy to take out of the box and keep all pieces together, screws are well packaged, tool was conveniently located as well. Installation, Ring App and Setup Scanned the QR. Already had the App installed. Clicked + to add the new device. App walked me through step-by-step video was awesome. I removed the old doorbell chimes and connected the wire per video. I am using the chime doorbell so didn't need to use my old chimes. Once I connected the wiring to the tans former and then to the ring doorbell at my door. Everything lit up. I followed the setup instructions in the video to connect to my Wi-Fi and gave it a name. It came on and walked me again step by step to complete the setup and get me rolling. Once I had everything completed, I tested the doorbell. Video is clear and precise, I can see if anyone walks across my yard, had a couple of deliveries, the doorbell wasn't rung, but the camera detected the delivery and gave me a notification that someone was seen. I also had friends come over for dinner and the doorbell worked every time. Love the flexibility of tones and actions

I have been using an original Ring Doorbell, non pro, for years so it has come time to upgrade to something with higher resolution, better night vision, and better detection. The clarity this new gen 3 Pro provides is such a substantial upgrade over my first gen it's almost equivalent to going from a traditional to a video doorbell in the first place. Now I realize I have been blind for years and probably should have done this sooner. Didn't think 4K would be necessary but it's really nice with how wide of an angle the lens is. The zoom is great as well, not only can I zoom in much further but it remains clear instead of becoming pixelated. Night vision on this makes it look like I installed a motion activated porch light because of how illuminated everything looks. Audio is much improved as well, although I am not one to communicate through my doorbell very frequently. Motion detection catches nearly everything which is much more comforting than my previous model, and you can set-up detection zones if there are areas you'd like to exclude getting notifications from. Easy to integrate with my existing Alexa environment of course, this was a long due upgrade for me, and glad I could stay in the same eco system.

The Ring - Wired Doorbell Pro (3rd Gen) Retinal 4K is a solid nice Ring doorbell. I was hoping to exchange out my older wireless Ring doorbell. However, upon installation, it was not compatible with my chime transformer. My doorbell chimer transformer did not meet the power threshold of the the Ring - Wired Doorbell Pro (3rd Gen) Retinal 4Km, note that it requires 16-24V AC. Regardless, overall installation was not too difficult, with the Ring app walking you through it. Of course, in the end, it did not work for me and I re-installed my old Ring wireless unit. It did have a USB-C connection, which I used to power the Ring - Wired Doorbell Pro (3rd Gen) Retinal 4K for testing purposes. The picture/video quality is definitely a step up from my older Ring camera. Viewed from the Ring app, and powered by USB-C, It connected and worked great. Connection is a straight forward walk through with the Ring app. I give it a 5 star for the quality and sturdiness of the Ring - Wired Doorbell Pro (3rd Gen) Retinal 4K. I can't ding it for lack of compatibility with my chime transformer. It is really well made, just wish it worked with my chime transformer. Just make sure you have enough voltage to power it.