The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
Rated 5 out of 5 stars
Best bargain best robovac tech
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, no spots, navigates well, tried 5 times already in last 4 weeks, easy to clean, saves my time. Got this as just josh reviews suggest these mops are better than spinning mops that may splash drops of water on walls/ furniture. Value for money at 2025 prices. BB reseller Roborock's service was helpful to honor holiday pricing fluctuations.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up, so far working as promised, mopping is great, vac on oriental rug and dog hair only ok ( not many vacs work great on dog hair on rugs, but vacs from hardwood great.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I love this purchase, it will be interestimg to see how the battery and parts hold up for the duration, but so far couldnt be happier!! It never gets stuck, i can run it, and track its progress on the app from a different location!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It worked great for 2 weeks. Then we kept getting an "error 1 Lidar Tower is stuck, please move the device" and we tried everything and could not get it to work again.
To return this item, you have to do some in 15 days AND have the original shipping material because it isn't sold by Best Buy, but a third party.
Thank you for your detailed feedback. We sincerely apologize that the product fell short of your expectations. Your experience is important to us, and we are committed to using your input to improve our products and services.
Customer reviews from us.roborock.com
User rating, 4.8 out of 5 stars with 138 reviews on us.roborock.com.