Customer Ratings & Reviews
- Model:
- DB10005
- SKU:
- 6630677
to a friend
Takes a beating, charges fast, very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera serves its purpose. The battery recharges fast so that I don't have to have it down long. A couple hours, maybe. Various chime options can make it fun. Being able to see what is happening at my house is the best. The subscription is cheap and allows 99 cameras. Location doesn't matter. I have one at my house and one at my moms. My mom's was ripped off of her house by police looking for my cousin. We thought they took it. We found it three weeks later in the side yard. It had been run over and the housing was flexed. It turned right on and reconnected like nothing happened. My only issue is being able to talk to people through it. For some reason I get horrible feedback. I have to work with Roku to find out why. But I do highly recommend these.
I would recommend this to a friendBrand response from Roku Support
Posted .Hi Jessica, thank you for choosing Roku and for sharing your feedback. We are here to help! Please ensure that both the Roku Smart Home app and your camera are updated. Additionally, make sure the speaker on your camera is not covered or obstructed, and that it is placed away from loud noises that might affect the sound quality. Check that your camera has a stable internet connection. If necessary, try restarting your router or moving the camera closer to it. If the issue continues, please don’t hesitate to contact our customer support team at https://support.roku.com/contactus for further assistance. We hope this helps! Jessica, Roku Customer Advocate
I wouldn’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good u less you pay for it to capture who comes in and out of your yard. You should not have to pay to see . For it to record ok but to just see who has been in and out like when you first get it you shouldn’t have to pay for a subscription. You use to be able to look u see events and see who has been there but now it won’t show you anything h less you pay. My Roku 360 shows around without a subscription. I will sell this and by another one like I have Another thing picture quality is no good h less they’re right in front of the camera. You cannot tell who it is 20 feet away and supposed to work 30 ft away
No, I would not recommend this to a friendBrand response from Roku Support
Posted .Hi Donna, thank you for sharing your feedback! We completely understand how helpful the events and still images can be after receiving a motion notification. Your input is valuable to us, and we will share this with our product team. The quality of the images and videos can be affected by the internet connection. To ensure optimal performance, please make sure that both the camera and the app have a stable internet connection. Try restarting your internet and modem, and consider temporarily moving them closer to the camera to see if it makes any difference. Additionally, ensure that both the app and the camera are up to date. If you need further assistance, please don't hesitate to contact us at https://support.roku.com/contactus. We hope this helps! Jessica, Roku Customer Advocate
