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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 4060 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Cook Settings

    Rating 3.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 4,059 reviews
  • Rated 5 out of 5 stars

    Beautiful microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works as nice as it looks. Very quiet well running but fan is loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well. Very quiet compared to last one i had from diff company. Nice fearures night light. Roomy inside like the interior. Was easy for my son to install. Hopefully it will last a good amount of years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect replacement for old microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 20 year old microwave. This was the perfect replacement, not to small and not too big. Has the functions we need. It’s not top of the line but does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with the open box discount. It had a few minor dings but nothing of any significance. Love the color. Works great. Great appliance for an even better price!

    I would recommend this to a friend
  • Cons mentioned:
    Turntable

    Rated 3 out of 5 stars

    Good microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave to replace my 36 inch over the range. I found side panels from another site to fill in the gap. The microwave is not as strong as my other one, so it takes a few seconds more to warm things up. Additionally, the plate did not lay level on the turntable. I ended up using the plate from my previous microwave to fix this problem. Finally, the door is hard to open. I love the dark finish on the inside and it's a breeze to clean. This was the strongest microwave I could find at this size and price point so it was a good fit for me.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Starter Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had this microwave installed and it performs exactly as expected and was a great value. Installation was a little more than expected but that is because they were replacing a hood and not a microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great... No issues at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. I love the carbon filter for the exhaust and the 4 speed fan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice micro for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, quiet operation. Looks nice and installs easy. Wish it had quick start on the number buttons but other than that very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Microwave I've ever had. Love the details and technology built into this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice functional microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it for a few weeks, butt it looks good, is quiet, and eSy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the microwave. It is nice and quiet and heats up the food quick and evenly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and Functions are Fantastic

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it would be difficult to install, but with an extra set of hands, this was up in a matter of 45 minutes. Great microwave with internal shelf. Lots of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased appliances on 4th of July. They give us good deal and service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Microwave quit after 15 years, in the morning with guest coming to stay later in the day. Best Buy had just the answer. This Samsung microwave is an excellent product, works great, with many nice features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded the Whote Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded the whole kitchen and couldn't be more happy with this appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a number of microwaves in my life and none of them were as quiet as this one. It also does a really nice job of heating evenly. I would have to say it is the best microwave I have owned in my life.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Over the Range MW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung in the past and was happy with it. I purchased this one which was very similar to my last. However, whenever I cook anything for any amount of time, I get a condensation pattern on the inside of the door. I dont recall ever getting condensation like this before and no matter how many times I clean it, still comes back in the same pattern. Also, the protective skin over the Enter/Start touch key is wrinkled up. I'm actually wondering if this is a product someone else returned and was sold to me as new. Very unhappy since it is installed and I can't just take it off the counter and return it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Carol,

      Thank you for your honest feedback, and we hope you are in good health. We are saddened to know that this has happened to you. Your feedback helps us understand where we can take steps to improve our product and service.

      I have shared a Samsung link that can help with your concerns with the microwave.

      Condensation forms on the microwave door:
      https://www.samsung.com/us/support/troubleshooting/TSG01110250/

      In most microwave models, the control panel or door open button is covered with a removable protective film to prevent scratches during shipping. Small bubbles may appear under this film, if this is the case, remove the protective film by applying masking or clear tape to an exposed corner and pull gently.

      Please feel free to communicate with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144742355

      Leo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very nice and easy to use. It was difficult to hang so I would recommend having Best Buy install it when they deliver it. Our package was missing the screws and we had to order them online so took a while to get it installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model from another manufacturer and a lot happier with Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit, good price, great customer service ..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old LG was dying. Went to Best Buy, as always. Decided to finish our Samsung kitchen. This was just what we needed. The price was fair and delivery and installation were to notch. We're very pleased.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wow, 74Heel! Thank you for the 5-star vote of confidence! Your loyalty is inspiring. Your new Samsung kitchen must be a beautiful thing to behold, and I am so happy for you! ^Shifa Samsung

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