Customer Ratings & Reviews

Write a Review

Overall Customer Rating

92%of customers recommend this product.

Mentioned In Reviews

Customer Ratings & Reviews

1-20 of 1137 Reviews

    • Brand Response

      MsSamsung 

      October 29, 2014

      Lisab85,

      I'm so sorry to hear about your experience. Besides calling 800-SAMSUNG, other options are to submit a service request through Samsung's website or through the Customer Support link on the Samsung Home Appliances USA Facebook page.

      I hope this helps!
      Ms. SamsungMsSamsung

    • Brand Response

      MsSamsung 

      November 6, 2014

      Thanks for the feedback, dougkip88. Please make sure the refrigerator is leveled properly since this could be the cause of the noise. I would also suggest referring to the Support section on Samsung's website for other types of noises and tips for addressing them.

      - Ms. SamsungMsSamsung

    • Brand Response

      MsSamsung 

      November 21, 2014

      Thanks for the feedback, Thehellyousay! Glad to hear you're happy with your new RF28HFEDBSR. You may be right that the small amount of water coming out of the dispenser is from melted ice fragments, or it's possible that there's air in the lines causing some dripping. You can bleed the air by dispensing several gallons of water (about 5-6 total) each time you replace the filter.

      Hope this helps!
      Ms. SamsungMsSamsung