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Customer Ratings & Reviews

Model:
UN32J5500AFXZA
SKU:
4380083
Your price for this item is $199.99
Clearance
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 7512 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, calling it "awesome." They also appreciate the easy setup process and the affordability of the TV. While many customers are happy with the smart features, some feel they could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 7,512 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great color and apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung TV. Need one for kids room. Picture quality and color is gorgeous. Enough to make me trust Samsung brand for my next purchase. I owned Sony Plasma and Sony LED for my other room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews and watched prices and finally made the decision. Haven't regretted it. Great picture quality and sound much better than previous tv. Easy to learn controls. Even good picture adjustments for those of us who watch a lot of black and white movies.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product and reasonably priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this television shortly after christmas. So far, we are very impressed with the clarity, aesthetic, and weight of the television. If you are looking for a great television for your bedroom, this would be an excellent purchase. A++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As smaller tv sets go, this is very good for the price. Picture is sharp, set up went ok with some help from manufacturer. Second call to manufacturer help line went very poorly since the person was clueless, so you need to be persistent .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and sound. Smart TV is excellent and easy to use. Would recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set has a great picture and looks sleek and thin. It was able to find videos and picture on my home network and play them nicely. Good interface on smart TV features. Sound is good, but with no real low end bass. Vivid colors and good contrast.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    game tv turns into bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially wanted this tv for video games for the Grand kids and kids,which it is really good for.I ended up puting in my bedroom.a good size tv not too big,and a smart tv for internet sites

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Compact atttractive TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a TV with specific dimensions. this is the best and thinnest TV on the market for its size. Very thin trim around TV. fit perfectly. picture quality excellent but some screen glare. easy set up. good remote. Con? sound quality is not great. "tinny" sould quality even after tweaking the menu settings. absolutely NO bass. needs a sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV. Be careful about Samsung Series number when comparing prices/value. I eventually bought the J5500 series. I originally bought the 5200 series from costco, but I had to buy a different tv due to a screen scratch. The J5500 from BestBuy was on sale for the same price as the Costco J5200 and is way more tv for the money. Even the 32" has all the ports and other options as the larger size tv series. This is a great tv and if you compare and watch the sales you can get a great buy. Compare the Samsung TV picture to any other tv and I think you'll agree that it is worth the extra $$. FYI I read that there is no reason to buy the 4K right now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    This TV is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has the best picture. It was easy to set up and the smart features are fantastic. The ease of use is great for me since I don't like complicated controls. We bought this for our bedroom/ Wish we had one for our family room too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Very good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some research, decided on the model based on reviews and sale price. Very easy to set up. Nice picture. Nothing to really complain about except I felt that it was a bit cheaply made-- the plastic stand, design of the screen. These are mainly visual preferences and a bit petty. Ended up returning ONLY because I decided to invest in a 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality with Smart apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the narrow frame around the screen. Picture is sharp, vivid and the customizable app lust is very user friendly. Great value in this class.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    My husband loves this new tv for his office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and sound are excellent and he bought a couple cables so he can use it for a tv and a color monitor for his desktop computer. It is a high quality tv for a moderate price. We are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial setup of the tv was easy, but programming was more involved. We have cable and in order to select channels, we had to choose "antenna" which seems strange. Then we had to figure out how to program them all at once instead of one at a time. Easy, once you got it, but it wasn't intuitive. We aren't technologically challenged either. One thing that's bothersome is that it's light sensitive. Sounds like a nice feature, but the screen darkens too much when we turn off the lights. Then we have to adjust it. There doesn't seem to be a setting that makes it to our liking and stay that way. The picture quality overall is good, as well as the sound. Of course it's a "smart" tv, so it has all of those features and easy to use or disengaged. I haven't used most of the apps, it has quite a few, but very easy to use as a computer monitor if you wanted to access google or some other app, or display photos or slide show.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and smart tv is easy to access. Highly recommend. Easy to set up and light to carry We liked it so much we bought another

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    An excellent budget choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a smaller sized TV for my bed room and Xbox one. It needed to fit on my desk and give me some option for connecting several devices. Over all, picture quality was solid and the addition of smart tv functions meant I wouldn't be stranded if I sold my xbox one at some point. I was also considering 4K at this point but it would have cost me an additional $300 to do that. I eventually just decided it wasn't worth it at this point. Samsung always makes great TVs and for the price this was a great buy for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set for Directv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife's office, and wanted RVU support. Amazing picture, fast setup. Only wish the Directv remote worked. Would be even better if it supported wireless Directv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Smart tv

    Rated 4 out of 5 stars

    Great tv for my trailer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to use. I love that it is a smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great price for a bedroom TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for the bedroom, just the right size and the price was quite reasonable. Easy to hook up and has an excellent picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    This TV is simple and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this tv is awesome for scary movies, due to being able to adjust it. Its easy to use and not complicated. LOVE how you can adjust different "tints" of color or visual to the quality that fits best to the user. when i was buying this tv I did not know that it included certain applications like youtube, netflix, and etc.

    I would recommend this to a friend