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$699.99

Customer reviews

Rating 4.3 out of 5 stars with 132 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 132 reviews
  • Rated 5 out of 5 stars

    New for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear colors here now. First white screen....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good monitor for streaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the monitor mainly for the streaming apps as a 32” tv. No complaints about the picture. Smart functionality works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor kinda big but it’s great for office use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen makes an excellent home office display.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money. Bought this at full price. 3 weeks laster after the return and price match expired goes on sale 200 off. But the biggest thing is that the monitor just goes off and on. One minute I am on my computer (brand new also) and the next I am staring at a black blank screen for a few seconds until it reconnects to the computer. Samsung wants me to mail it in. Not possible, how am I supposed to work. BestBuy wants me to bring it in to test. Spent 750.00 and this is the mess I am in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase. We are sorry for the inconveniences you had.

      Your review was brought to the attention of our Customer Care Center. If you ever need assistance again or have further questions, please reach out to Samsung via any of the below options:

      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
      • Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
      • Samsung Community: A great resource for getting help from Samsung moderators and customers

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. Samsung

  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person was excellent and really knew about the products and matched us with what we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart montior M8OD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen is amazing. I feel very productive on it, and it fits well in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and high quality product. Sleek and solar remote. Overall looked upmarket and enhanced my office space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend for average users. Probably not for video or picture editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much a bought one for my wife too. The best investment for work at home environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is great and it’s compatible with mac os and my microsoft surface pro

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Underachiever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness level is decent, but I have much cheaper monitors with the same advertised level of nits that blow this one away. However, the worst problem is that the monitor's native color tone is very warm. It has trouble rendering pure white, which appears with a reddish/brown tint. You can try to work around this with the many color and gamma settings, but no combination will get this thing close to a realistic white point. The stock "cool" and "standard" settings don't help because they are considerably dimmer and miss the mark and overcompensate for the native tone with excessive blues. After you fiddle with the "smart" settings for a short time, you will realize that Samsung is MUCH more concerned that you use this monitor for streaming content than as an important element in your computer setup. The ability to display inputs seems to be almost an afterthought, buried deep within the menus. And the input options are ridiculous: one HDMI port and one USB-C. There is no excuse for this other and it seems to be a desperate attempt to follow Apple's ludicrous "less is more" strategy. At this monitor's price point, you have a right to expect more than it delivers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun) Samsung

  • Rated 5 out of 5 stars

    Great monitor!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great monitor. I use it as my 4th and leverage the blue tooth connection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking home office monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice monitor for office use and to toggle for streaming tv. Definitely not a gaming monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home office monitor and tv. Would be nice if it would turn to the sides aswell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just was much bigger than I expected in my workspace!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy open item from Best Buy- Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smart monitor as open item (excellent condition) from Best Buy. For a firm like Best Buy you expect some standards. The camera and remote were missing. Likely that the compensation of Geek squd associates is linked with selling open items in excellent condition (even thiugh in reality the product could be defective). Extremely disappointing, Been a long Best Buy customer but I will completely switch to online

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you bringing this to our attention and are sorry to hear about your experience. Your overall feedback is important to us and we have documented your concerns. If there is anything we else can do to assist you and improve your product experience, please contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Samsung

  • Rated 5 out of 5 stars

    Monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good monitor, low 60Hz for me and good colors nice design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crystal clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a college dormer or a room fhats needs a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, I brought it as a gift. Nice screen and picture

    I would recommend this to a friend
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