Customer Ratings & Reviews
- Model:
- LS32DM801UNXZA
- SKU:
- 10924905
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Failed USB-C with iPad Pro M4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but DOA, many features and beautiful image quality only to be replaced on the first day. The connection over USB-C with an iPad Pro M4 failed and needed to get support from Samsung, Apple and finally Best Buy where they decided to exchange the device. Let’s see if the second unit works as expected
I would recommend this to a friendBrand response from Samsung
Posted .We are very sorry to see that you have encountered issues with the Samsung Smart M80D Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Camera not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup but the camera doesn't work. Had a hard time dealing with the customer rep. Returned the package.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again. If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Bad Deal on Open Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got an open box. It was described as excellent condition “like new” but it had no box, no manual, no remote or other parts like HDmi cable. Would not recommend this open box
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Colors washed out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are washed out and inaccurate. Had to return
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Open box M8 monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was in pretty rough condition and screen would go black every couple minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns. We also recommend you contact Best Buy directly for any further assistance in correcting the situation. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Poor Resolution
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box, FedEx broke it. No replacement
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the M80D Smart Monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Best Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is superb compared to other monitors i had. All the features work very well and meet my expectations. Thank you, Samsung
I would recommend this to a friendAwesome !!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for what I use it for - great for streaming - I’m planning on getting another one .,
I would recommend this to a friendRemote control Code Conflict
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need tg be careful about buying a Samsung monitor if you have a Samsung TV. Samsung uses the same remote code on TV and the monitor so the remote for the TV remote also affects a near by monitor in an unhelpful way. I had to pay a technician come to my home to rearrange my monitor so the remote signal device was physically blocked. I will never by a Samsung product again because of the coding issue. There is no waning n the literature about the conflict between the TV and monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Do Not Trust 'Open Box - Excellent' Items
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At my second attempt at buying this from Best Buy. First time they sent me the M80C first, see my review there. Second Attempt, I receive the box (finally a box) with all items so it seems promising. I plug it in, and NADA. Tried multiple outlets and different cables. Don't waste your time
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on the M80D Smart monitor.
We are sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
We also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
