Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 10919780
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Open box didn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the monitor. I was about to buy it online when Best Buy's site showed an open box for $30 less so I bought that one and had it shipped. It did not work when it arrived. No text prompts showed on the screen as they should have when HDMI cables were unhooked. The monitor did nothing. Hooked it to two computers and nothing. The "condition" BB listed did not say it was repaired or refurbished, just an open box which means it was a straight return or a display item. Apparently, the monitor wasn't tested to see if it worked before reselling it. Waste of over two hours setting up, testing, troubleshooting, repacking, driving to a Best Buy to return and buy a new one. Try harder, Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Great Monitor, but horrendous buttons
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is great, the cooler color mode seems nice. But the menu button on the back to operate the on-screen display options is the worst, most annoying thing about it. I have to press it a 100 times different way to get it to do what I want.
No, I would not recommend this to a friendGreat quaity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. connected easily and works great.
I would recommend this to a friendGood monitor
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought awhile ago and it was only okay, graphics good
I would recommend this to a friendThat's what I said
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. I was hoping for better. The price was excellent for being on sale but colors were wrong and had an overall yellow tint. It was so bad I thought there was a protective film on it. But no...I have other Samsung products and very happy. This one I had to return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thatswhatisaid,
I am very sorry to see that you have encountered color issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
4K does not mean better image
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may be 4K, but text on the screen looks horrible. I highly recommend you get anything else. As a software engineer I do not recommend this monitor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the issues with the image quality you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
The backlight is too bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As I am frequently using monitors at night, the backlight is too bright for me at night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jerrythemighty,
Thank you for purchasing the Samsung U32J590UQN Monitor and sharing your experience. Please reach out to Samsung Customer Care so that we can resolve your issues directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
I feel more like a TV, not a monitor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THe picture looks more like a TV instead of a monitor. Not bad though, it's just not i expected
I would recommend this to a friendBrand response from Samsung
Posted .Vinny0629,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Had to return the first one since it didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the replacement is working fine the hassle of having to return the first is problematic
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alpo,
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope that your replacement works well for you going forward.
Please do not hesitate to reach out again should you need assistance.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung Monitors
Too large for my use case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this because it’s way too big for me. My desk might not be large/deep enough to accommodate such a large screen. Maybe this will work for you if you have the right desk size but for me, I had to return this because I couldn’t comfortably view it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Good value 4k monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display seems whitish. Good value at clearance. 4k 32"
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Seriously let down. So much so I said 'whatever'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And bought the exact opposite. 1080p Samsung 24" freesync. It looks horrible to. I can't read a lot of the text. And don't tell me to update AMD yada yada or get a better Nvidia gtx acx GeForce card. I guess either the employees were really bad at helping and I tried like 8..... Most I had to research. But it is what it is...
No, I would not recommend this to a friendBrand response from Samsung
Posted .48psi,
I am very sorry for the image issues that you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist towards a solution.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://us.community.samsung.com
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am just typing this review for the free BB points
No, I would not recommend this to a friend2 screen setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic monitor. I have 2 screens setup and get remarkably crisp picture.
I would recommend this to a friendDon't Buy This
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Two weeks after using it, the screen flickered. Not just when connected, not just a cable issue, but even when not connected it flickered. Sent it back to Samsung for repair (luckily it was still covered) and then two days after getting it back, it wouldn't turn on again - probably a power source failure? Wasted so much time unpacking and repacking it. Avoid this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Ok product, but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HDMI2 port does not work, it flickers a lot. The rest is fine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MTY3891,
I am very sorry for the flickering issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
Fine option for WFH office work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to lower than expected video quality, replaced with Dell.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Milczar,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Inexpensive but "cheap"...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contrast/black issues with screen looking washed out which is especially problematic when pairing with another monitor that doesn't suffer those issues. Probably should have returned it but will use it for some other purpose.
No, I would not recommend this to a friendAverage. "Gaming" monitor has that brightness
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average quality. Biggest I would say for desktop gaming.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DisplayName,
I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
Logitech speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they're better than the monitor speakers. Good value!
I would recommend this to a friendBrand response from Samsung
Posted .robb,
I'm very glad to see that you are happy with this Samsung - UJ59 Series U32J590UQN 32" Monitor. However, you have given this model a 3-star rating, and your comments are referencing speakers.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars with the Samsung Monitor, please contact Samsung Support via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung Monitors
