Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 11279817
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Great graphics!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome graphics my son really enjoys this monitor!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor great quality but too small led screen for what I need
I would recommend this to a friendExcellent tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv. Great quality. Stand is a little janky.....
I would recommend this to a friendGreat 4K monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor with amazing display. Would buy again for sure
I would recommend this to a friendGreat view!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eye saver mode is the ticket! Good monitor, doesn’t swivel.
I would recommend this to a friendWonderful monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this monitor. It’s easy to set up and works great!!
I would recommend this to a friendDecent picture, not expected refresh rate.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the website, it says 60Hz refresh rate. When I got the monitor, I was going through the setting and it says it’s only 30Hz refresh rate. Kind of disappointed in that aspect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SeanM64,
Thank you for sharing your feedback on the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the UJ59 has AMD FreeSync that synchronizes the refresh rate of your graphics card and monitor to reduce image tear and stutter. And Low Input Lag Mode minimizes the delay between mouse, keyboard, or joystick input and onscreen response for a seamlessly smooth gaming experience.
Please reach out to us for assistance with your refresh rate issues.
You can reach us via any of the below options:
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
We look forward to hearing from you.
Samsung Monitors
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for gaming ! My son is very impressed
I would recommend this to a friendTwo of them went bad within a few months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended warranty and it went bad within six weeks. After getting a second one with another extended warranty, a month later it was having issues like not wanting to come on. So I returned the second one and upgraded to LG 32 inch 4K monitor and holy smokes much better display quality. Richness of colors. As well as better build quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ScottHR,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
crisp picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that this display is one of the best out there.
I would recommend this to a friendwas probably defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this monitor on black friday sale, but then I found a better monitor that provided significantly better graphics for fast games. Surprisingly, the colors on this monitor were disappointing and white color looked pale yellow. I was able to find some settings to improve the whiteness slightly, but am surprised that it was not default. Normally, I like Samsung products, but this was disappointing. Maybe, I got a defective piece. Anyways, I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .VIKU,
I am very sorry to see that you have encountered issues with the SSamsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Great Resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using it for Radiology. Set it up with my Mac Mini.
I would recommend this to a friendvideo picture is great. but picture for PC sucks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great monitor for watching video. however when you use is for work, there is a gray background that never looks clean to me.
No, I would not recommend this to a friendPerformance was good while it worked
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor worked for about 6 months. At that point, the right half of the screen stopped working. Dealing with Samsung now to get it repaired. When it worked, it was great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .HikerHerb:
Thank you for your feedback on the Samsung 32" UJ590 UHD Monitor I am very sorry for the issues you have encountered and understand your disappointment. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
- Samsung Solutions
Id pass on this one
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are just using it for internet serfing, its fine. If you are getting stream on, game etc..i would not recommend it.Very grayish blacks and just a very average picture
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeesusCroisst,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Mehh!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would keep it but my son likes it. 4k monitor seems poorly lit or dull. I would not get this and recommend get a tv with 4k for cheaper and smart tv features(speakers to boot).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stupiddad,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Annoying humming noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. Right after I got it for 1 year, this annoying humming noise started. And it won't stop. I won't buy another monitor from Samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
Not clear, frosted screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough it last year for daily use, most on coding, this monitor is not good, the screen looks like a frosted screen, or steam on the glass, not clear and make eyes tired very soon. Hard to just the position, the stand is a fixed stand, you can not adjust the height, angel, you have to use another stand if you want to have a better view angel. Color is not good, not like a MacBook Pro screen. I will never buy Samsung monitors.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JessC,
I am very sorry to see that you have encountered issues with the SamsungUJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
it's ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't figure out how to play audio from this. Sometimes, the screen turns off and I need to unplug my laptop from it. Can be tedious.
I would recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the audio and screen issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Not recommeded
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable connection to desktop is really bad. If I left for a meeting or lunch and the screen locks, when I came back, I can't reactive the screen by moving mouse, just like all other screens do. I need to plug in the cable again. Contacted Samsung about 3 months ago, the replaced the cable, but it totally didn't work. I used a tape to tie the cable to it. Now I can't stand and ship it to Samsung to repair. Hope it solves the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Helen:
Thank you for purchasing the Samsung U32J590 Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1. Check if your Graphics Card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2. Perform a Windows Update. To visit Microsoft's online update page, and then follow all on-screen prompts.
3. Install the available software for your monitor with below steps.
- Be sure to insert the USB disk into the USB 1 port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen.
When the screen as shown in the following figure is displayed, press and hold the Down arrow key for 5 seconds.
- When the message as shown in the following figure is displayed on the monitor, select Yes to upgrade the software.
- When the screen as shown in the following figure is displayed, select Yes.
- The software upgrading proceeds
4. This issue may be caused by your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions