Customer Ratings & Reviews
- Model:
- QN50Q80BAFXZA
- SKU:
- 6503084
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 50” Class Q80B QLED 4K Smart Tizen TV's picture quality, color accuracy, and ease of use. Many also appreciate the TV's features and the overall user experience. However, some users find the remote control challenging to navigate. Improvements to the remote's design and functionality could enhance the overall user experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we were looking for our bedroom. Great picture and right size
I would recommend this to a friend - Pros mentioned:Picture quality
Good decision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for my Study. Very pleased with it. Good decision.
I would recommend this to a friend - Cons mentioned:Remote control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in every aspect except remote control which is difficult.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 50" Class Q82B QLED 4K Smart Tizen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice viewing TV. So far we are really enjoying the picture quality!
I would recommend this to a friend - Pros mentioned:Picture quality
Good Tv for Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent quality television. I use this tv for my mancave.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Q80B 50” TV and sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup works especially well with matching sound bar.
I would recommend this to a friend - Pros mentioned:Picture quality
Uptown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best 50 in tv ever easy to set up great picture
I would recommend this to a friend - Pros mentioned:Picture quality
Service and tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service install was great and tv has nice picture.
I would recommend this to a friend Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless Installation by Geek Squad, Very kind and Professional Techs: TV is Great in all respects, no downside so far: Have had for 3 weeks only. Bought a soundbar to improve sound quality.
I would recommend this to a friendTelevisions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my televisions! Had a great experience with the tech guys! They were very professional when they did the installation and very knowledgeable when they explained how it worked
I would recommend this to a friendBest Buy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product installed within past 24 hours, set operation guide not intuitive, and owner’s operating manual very user unfriendly. Overall not terribly easy for a senior citizen!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate you sharing your experience. To further assist you in learning the various features, functions, and settings of your new TV and remote, you can download the Q80B TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q80B TV under QLED 4K TVs > B Model Lineup to download the guides you would like.
If you’d like more assistance with settings, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
No Remote in Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was good at the store, however there is no remote in the box. Now I have to go back to the store to pick it up because you can't set it up without the remote.
I would recommend this to a friendBrand response from Samsung
Posted .CiroV,
We appreciate your feedback regarding parts missing from your Q60B TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions on the usage or setup of your TV once your issue is resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a great tv for our exercise room tv. Works great and works great with our google smart home.
I would recommend this to a friendGiuseppe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great team who set it up!! I bought another one for my nephew yesterday from Best Buy!
I would recommend this to a friendRe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bro, I took the TV home, hooked it up and out of the picture. It was like the same quality as my old TV so I looked at the model number and the settings and it wasn’t even the model number that I bought paid for. It was a $400 TV which I just paid 700 and something so I returned it and got the frame TV open box in That was a mistake too
No, I would not recommend this to a friendSo far, so good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The Samsung tv it's replacing only lasted less than 3 years, so we'll see how this goes...
I would recommend this to a friendExcellent Quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very satisfied with everything on this TV. Excellent quality.
I would recommend this to a friendTV review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was especially easy to set up. Thank you!
I would recommend this to a friendRoberta
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience I ever had will never purchase anything at Best Buy again
I would recommend this to a friendProblems
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know if this is an issue with the model or this particular tv but, there are days we cannot even watch it. The sound doesn't sync properly, and it goes through stages when loses connection every 10-15 seconds.
No, I would not recommend this to a friendBrand response from Samsung
Posted .jtbridge,
We appreciate your feedback on the connectivity issues you’re experiencing with your Q80B TV. If you’re hearing an audio delay across all sources/channels and you have a receiver, soundbar, or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
Our 2022 TVs have an audio Pass-Through feature, which allows the audio signal to be sent out unprocessed to an external soundbar or receiver connected to the TV. The external device then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV, go to: Menu > Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
For optimal performance, please also be sure you’re running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you’ve tried these steps and your issues persist, please contact us for troubleshooting and a Support agent will gladly assist. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist