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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,729 reviews
  • Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great resolution, very elegant frame, makes entertainment experiece feel nicer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great entry TV for 4K.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is working great and I love the 4K. though it is in limited availability.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good tv but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just can't seem to get the picture adjusted where it looks right some scenes look good and some don't.SD channels looks terrible My 2012 plasma pe7000 looked great and I had an 11 year plasma before that and it looked great. I am just not satisfied with this one .May be I just don't know how to adjust.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV - Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with good viewing angles. Energy usage TBD but overall, solid TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a 40", but got wowed by this one. Very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung smart tv is a very good product. It has great colors and features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over sold under impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the "smart" tv functions. Which is what I asked for when I talked to the people at Best Buy. However the actually 4K HD tv leaves something to be desired. The picture quality annoys me, especially because you can NOT turn off energy star in some settings so the TV is way too dark.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for your feedback on this Samsung. Your user feedback is very important to us and will be shared with our TV team.


      Please give us the opportunity to assist you with the issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. The resolution exceeds our expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid range tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had dolby vision hdr (hdr 12) and had a true color like sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ks8000 for 1 month Easy set up beautiful picture sound is good !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apps are slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apps are slow to load. Roku and a cheaper tv would win over this tv.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All best buys are not created equal what happened to sales people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked Samsung TVs so this was a perfect fit for my kids room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a new TV in 40 years. God gave me this. SO HAPPY :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv a bit small for living room but great for midsize bedroom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the t.v. I didn't like that there is not enough channel for 4k

    I would recommend this to a friend
  • Cons mentioned:
    App performance

    Rated 1 out of 5 stars

    Never Buying Samsung Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought this tv there has been nothing but continuous problems. There is always an issue with the apps. If not needing to restart the app, but then to delete it, and install it again. Sometimes having to do this repeatedly. Also movie apps, it continues to have a playback error which then requires to completely unplug the TV, and have it start all the way up in order for it to work smoothly. The HD 4K does not work on this tv. We thought we were buying a great tv being that it's Samsung... but it has been the worst TV ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Can't set up the smart feature. Will call best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a tv and I watch things on it and I have a big you know it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good size and clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity nice size and looks good in myliving room

    I would recommend this to a friend
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