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Customer Ratings & Reviews

Your price for this item is $259.99
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Customer reviews

Rating 4.7 out of 5 stars with 2729 reviews

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Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.8 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the picture quality, ease of use, and vibrant colors of this 55" 4K Ultra HD TV. Many appreciate the HDR capabilities, the user-friendly remote, and the generally positive smart TV features. While some users noted minor issues with motion blur, viewing angles, and the stand's design, these concerns were less frequently reported than the positive feedback. Overall, the television receives high praise for its value and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,729 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and ease of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new Samsung. We set it up ourselves and it was really easy too. We had a 1080p LG that we were very unhappy with. We purchased it several years ago and was pretty good at first. After the warranty was up we started having problems. First is was occasional loud clicks. Then the tv started shutting itself off. We decided we would purchase a different brand this time and went to a Samsung after reading good reviews. We decided on the SUHD. Boy are we glad we did! When watching tv, it look almost like you are in the same room with the actors. Very cool!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Phenomenal TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a day before Christmas. Best picture I have ever seen. Slim bezel and alot of great features. Tizen operating system is fluid. HDR10 with my Xbox One S gives me a superior picture with wide color gamut. Plus I got it at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Amazing TV with great features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into my local Best Buy with a single tv in mind, this one. I approached the sales rep and I told him the exact tv I was looking and he asked what led me to that tv, explained my reasons and he was amazing. When he heard my price range, he didn't try to up sell me into another price range, he showed me similar tvs within the same price! Eventually led me to this Samsung, I had hesitations as I'd read negative reviews about in menu ads. He showed me and explained to me what those ads were and how they're dictated/controlled. While I'm not a huge fan of the remote, I was hoping for some glowing bit for important buttons but over all, it's an amazing tv. It's adaptive to your needs, detects when you're streaming HDR content or playing video games. 4K movies look spectacular on this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great! The picture is wonderful in HD when you find your preferred viewing settings. It also comes with a ton of apps that when connected to the internet give you more entertainment options. It looks great mounted to my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Picture is colorful and sharp. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great total package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can talk about this TV for days but ultimately it has an incredible picture. 4k content looks incredible, OTA antenna content looks incredible. Even the smart remote is pretty amazing. SAMSUNG hit it out of the park with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought a 50" Samsung and was seeing jagged movement when on the Hallmark channel. I mentioned it to one of the sales managers and he had me select a higher end model. The Geek squad came out and installed the new 55" along with the stand and took the 50" back. I don't think anyone can find better customer service than you get at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Awesome TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading reviews about this tv, I waited for the price to drop. Once it fell, I bought it. I have not been disappointed yet. The colors are outstanding and the hdr is a plus to the tv. Would highly recommend this Samsung product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Good TV with minor compromises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV after considering the Sony and LG equivalents. The Sony 850D picture looks good but the sound quality was beyond horrible. The picture was not as crisp on the LG equivalent. The biggest downsides are the viewing angle which is not that wide, and a few minor software bugs with Netflix that only happen from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 5 out of 5 stars

    55KS8000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted about 5 years and still has an outstanding picture. I was a staunch fan of Plasma but I am thrilled I changed, even with the poor viewing angle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4k HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent and set up was a breeze. Sound is good for a tv. The amount of apps available is unblieveable and easy to access. I would recommend this tv to everyone. Also enjoy the voice control remote make watching tv easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tv and Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv; picture clarity is good; easy to setup and program

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV to replace a 6 year old TV. I was stunned by how detailed, bright and beautiful the picture is. The smart remote is very easy to use and helped me get rid of two other remotes. I would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Such a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv a wonderful. The smart remote controls a wide range of device like my Xbox one, PS4, fire stick and other device that are hooked up to the tv. The picture is wonderful and really. Ice toy view. I am glad i purchase this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is simply amazing. Installation and set up were accomplished with reasonable effort by me, even though I am not particularly tech savvy. The smart feature of the TV opens a whole world of entertainment and function.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Amazing! The future is now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped and more! The HDR, when available is amazing! So real! I didn't even have to get the new HDMI cord when I stream HDR thru the TV. Beautiful picture with so many settings to play with. Best TV I've ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Stunning 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nought this TV during black Friday. It was a great price so I jumped on it. Setup was a breeze. TV is stunning. Picture quality is top notice. Most important is the color really pops on the screen. Gaming is incredible on this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was recommended by my son-in-law. He did the research for me. I'm glad I took his suggestion. The picture on this tv is terrific. This smart tv has features that are comprehensive. The size fits perfectly in my space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who knows his stuff. He had been very happy, excellent picture quality. Remote is very easy to use even if you have direct tv or other satellite tv. Easy to move between programs- Netflix, Hulu, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Remote control

    Rated 2 out of 5 stars

    Non-stop issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some aspects of this tv have been really great. Others have been a nightmare. Picture quality, simple remote, and ease of use have been great. But I have to troubleshoot to reconnect to my network EVERYTIME I want to use wifi functionality. All my other devices in the house have no issues connecting to the same services (Amazon, Netflix, etc). This has caused my husband walks in wondering why I am watching tv on my phone or transmitting programming via my phone to watch a streaming or downloaded show on the tv (which is a really awesome feature), but I am having a really hard time that I cannot get the tv to connect to the device when it recieves a strong signal. This is something that is, quite frankly, a deal breaker.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is very important to us and will be shared with our TV team.

      Please give us the opportunity to assist you with the connection issues by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/


      -Samsung Ambassador Samsung

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