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Customer Ratings & Reviews

Samsung - 65" Class - LED - Q6F Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 2252 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 2 out of 5 stars

    It's like having a salesperson in your living room

    Posted
    CordCutterChris
    • My Best Buy® MemberMember

    First, I'm upgrading from a 10 year old plasma tv, so needless to say, the picture looks amazing to me by comparison. But, I am constantly being prompted to rent movies when ever I turn on the tv because of Samsung's proprietary "Universal Guide App." It's not subtle - the prompt takes up the bottom half of the screen while trying to navigate to the intended channel or app. You will have to exit out of the screen (pic below) before you are able to watch what you are wanting to watch. These ads will come up each time you turn the tv on, or hit the home button (which you need to do to operate a majority of the tv functions). The app was billed as a one-stop app for aggregating all of your favorite shows from Netflix or Amazon Prime or YouTube TV (I'm a recent Cord Cutter). This is not correct. Instead, whenever the tv is turned on or you hit the home screen, the app's rental advertisements launch from the home screen prompting you to rent a "recommended" movie for $2.99 - $4.99. I've researched this, and there is no way to turn this feature off. A Samsung forum dedicated to complaining about the app is here: https://us.community.samsung.com/t5/TVs/Universal-Guide-App/td-p/395635 Be forewarned, Samsung does not let you turn this feature off. Best Buy does not really allow you to test the tv interfaces, so I'm checking at other stores to see what I want to get when I return this set. The user interface really ruins what could be an otherwise great product. But the picture looks nice (they all do).

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      CordCutterChris,

      The Universal Guide is not an app, but rather a setting as a guide across all sources. It is designed to
      bring your favorite content from multiple devices and apps together in one easy-to-browse menu. It recommends popular shows and can even make custom recommendations tailored just for you.

      If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support via one the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for your feedback and for being a Samsung customer.

      - Samsung Ambassador Samsung

  • Rating: 5 out of 5 stars

    Awesome right of box

    Posted
    PickyM5Beast
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So it has been time to replace my Panasonic 42” plasma which works perfect. Paid $2k for it in 2006. I have been watching black fridays for last 2yrs.. Yes i am picky n thrifty. So black friday 2018 i ordered the Samsung curved 7100, got it set it up and was underwhelmed plus white lines on football fields were more green than white, so maybe i got a bad one or not, though the clarity was not to my liking either and since plasmas are pretty dang good tv’s and my home theatre upconverts to 4k i needed better. So back it went. As it is you cannot really tell how good a tv is in the showroom since they all play super hi quality digital recordings and look the same. No matter price they all are pretty much same picture. So hard to tell. My brother has a Sony and i love it since they use a different panel, no degradation from an angle and very good lighting, crisp picture. So i watched pricing on Sony’s but they don’t discount more than 100-200$. Watched all thru Christmas, playoffs and superbowl. So Presidents day comes and the Samsung comes down $300. and the Sony goes up $100 lol go figure both 2018 models. Sony is a great tv but just trying to be a primo brand even though there market share has shrunk considerbly in the last 2 decades. So i go to my 2nd choice the Samsung Q6 65”. Now a week later and i still love it, Great price and perfect out of the box no fine tuning needed, love the dynamic, standard, natural, cinema brightness settings. Also watch a YouTube video on my phone and poof it is on my tv with one touch. Although i did want a 75” i just could not understand or justify the 1000$ jump in price for 10” bigger screen it comes to 100$ an inch or you can buy 2 65” for just 300$ more than one 75”. Bottom line the Q6 is awesome all the way around price, picture, clarity imho.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing value in the QLED line

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a fantastic TV. The picture is absolutely beautiful and the menu/Bixby system runs flawlessly. 4K comes in beautifully and you really feel immersed when watching. The overall aesthetic of the TV is great as well, the bezel is super thin and more silver and less harsh/noticeable than the Sony X900F. I paid $1699 for my 65" Q6. We picked this up from Best Buy on Prime Day (Sorry Amazon) and while shopping it was on display right next to the Q7/Q8/Q9 and their highest MU level. What did we notice? First, the MU can't hold up next to the QLED series, even when I played with the display settings. The Q6 and Q7 picture quality was identical. I began to see a slight difference in the Q8, and the Q9 obviously had the largest lead in picture and performance. That being said, the Q8/Q9 are hundreds/thousands more. Are those TVs going to be in your home? No. Only the one you buy will be. At that point we made the decision to purchase the TV we were most OK with that met a reasonable price point and picture quality. If you are here I am sure you are searching for a TV. Are there better TVs out there? Of course. But those other TVs are hundreds if not thousands of dollars more. Is this an OLED? No. I also didn't pay $3,500 for it. People want to knock this model because its an Edge-Lit TV that isn't Full Array Local Dimming (just has the QLEDs at the bottom portion of the screen). Are you going to notice this at home? No, you aren't. You're going to see an awesome 4K display on a beautiful TV. It's direct competitor imo? The Sony X900F, which is about $200-300 more...so should it be a little bit better than the Samsung? It better be for an extra $300. I didn't like the sluggish Android App system on the X900F, the loud black bezel, and the bulk 1980's controller it came with. If you can pick up this TV on sale, I'd say go for it...especially around the $1600-1700 range.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Bottom line - we love it - finally

    Posted
    sctin
    • My Best Buy® MemberMember

    I wrote another (somewhat negative) review on this TV and my purchase experience, but it never showed up so I'm trying again. Basically it's been a saga of sorts, as I'm on my 3rd TV of the same model. The good news is the saga (hopefully) is resolved and I'm moving forward with my new TV which I love. Purchased from Best Buy online on a Black Friday deal a week before Thanksgiving. Set it up T-giving day. Two hours into watching - it quit. The tech at Samsung said it was defective, so we returned for exchange for new TV. Everyone at BB was very nice and happily exchanged my TV. The problem I did not realize until I got home was that they gave me an open-box store demo. Ugh! Couldn't take it back right away due to the holiday and an hour drive away. We used it for almost 2 weeks since I had an extended return period through the holidays. Finally returned for a brand new (never opened) box and as expected, we love it. One thing to note here is that even with the problems we had, we stuck with BB and the same model/brand TV. Keep in mind I'm coming from a smaller 1080P non-smart plasma, so I'm easily impressed. I based my purchase decision on the Black Friday deal of $1,299, which was about $100 more than the top of the line Samsung non-QLED NU8000 while grading out only slightly higher. I also wanted the Ambient mode not offered by the lower end models. As for picture settings, I used the Rtings.com website suggestions as a baseline and tweaked from there. My source material is Xfinity cable, which includes Prime Video, so I have not used the smart features much - but they seem to work fine. The only negative for me is with the 240 motion rate, which is really 120hz enhanced by internal software, but still does not compare favorably to my old plasma. I guess is pretty standard for LED TVs, so the trade off is worth it. If you can find this TV for the price I paid (or less), go for it. Otherwise, the NU8000 may be worth a look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Visually Stunning TV

    Posted
    JimBo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a very fine TV. Colors are vivid, detail is great, and blacks are, in my opinion, almost as good as the OLED sets. In the store you can see slightly better blacks represented on a side by side comparison, but that becomes irrelevant once you get the set home. In addition, the QLED format does not appear to exhibit any tendency to ghost image burn in like the OLED has reportedly been plagued with. Pros: Set up is a very simple step through, and really does not require access to the built in e-manual, but it is available if you get stuck. Using the remote is simple because there are only a few buttons to learn. And if you don't like buttons, learn how to use just one: the microphone button. It has performed everything I needed to do. I decided to wall mount the set, and Samsung nicely included appropriate spacers for the slightly curved back. Pricing was far below OLED! Very good internal OTA tuner for those that want to cut the cable and use an antenna. Smart Hub is easily accessed and the Netflix, Hulu, Web browser, and Prime apps work quite flawlessly for me Cons: The set does not recognize Tivo products in the connection guide/setup. Probably residual resentment on Samsung's part because of a law suit between the two companies. Should not be a problem for most folks. I run my Tivo through a Marantz Pre/Pro so I was able to work around this problem. The ARC control evidences some problems. Enabling it and switching input sources confuses the Q6 and for a while it pops up a check source message. Sometimes this resolves itself, other times I have to do some intervention to select the correct source. This means I'm going to get some "Honey, I can't get the TV to work!" interruptions.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My first impression of the Samsung Q6F TV was with the physical appearance; It is very thin, but it was way heavier than it looked. I would definitely recommend having two people to get this set up, especially if you plan to hang it up. I love the thin slick design and the One Connect. One plug in the back of the TV and one fiber optic line to connect from the TV to the Once Connect box. The box is the control center to the TV and other plug in attachments such as a game system and cable. No more lines to hide in the wall or cords to see. This gives the TV a very independent appearance. Not having cords down the wall is wonderful. Very smooth clean simple look. You will need a location for the One Connect box to rest upon. When turning the TV on, the moving pictures were amazing. The remote is great. I love the way it works and the way it feels. It is silver and has some weight to it when you hold it in your hand. It is not some black plastic box. Putting the batteries in is also pretty sleek. There is a slide button on the back and the batteries "pop up." Also, regarding the batteries, they are provided with the TV. The remote also has a talk feature. One of the best ways to really appreciate the color technology on the TV that we found was to search YouTube for a video to test out the "4K LED black level" We were able to find a demo video that does just that. It is truly beautiful! Very vibrant and smooth flowing colors explode across the screen. A few other features that I found that I enjoy is the e-manual that is built right into the TV. No more books to look through or get lost. It is easy to navigate and search for the information you are looking for. The ambient mode is also something that I enjoy. I work from home often and I like having the TV, but at times it can get distracting with the news and TV shows. Setting the TV to the weather or headlines on the ambient mode gives me a break to have something to look at but not get so distracted. It is also nice to use to show off the TV when you have company but are not currently watching the TV! I also like the eco sensor and screen brightness. I like that it reduces the power consumption when it is not needed. Overall, this Samsung Q6F LeDTV is very impressive. The colors are amazing and the overall design with the One Connect makes for a great TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Amazing picture, lousy apps

    Posted
    TheDudeAbides
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First the good: the 4k picture is stunning. HDR and colors look fantastic. I watch a lot of football, sports look amazing with zero motion-blur. 4k Games on my Xbox One X look fantastic. Really has the best looking picture of any TV I have owned. The bad: The apps are horrible and that's really disappointing as I bought this TV with the intention of cutting the cord for cable and using streaming services since this is a smart TV. All the apps I use do not work correctly. For example, DirecTV Now was pre-installed but it's a BETA version so I can't delete it and re-install a new version of it. It crashes, it freezes, it doesn't record programs properly, it won't play recorded shows properly. I have spent countless hours with Samsung tech support and DTV tech support. Sling TV? Same deal. ESPN app? Prone to crashing, freezing. NFL Sunday Ticket? Won't load half the time, and thank God I have an Xbox One X that I can access Sunday Ticket app on there and it works fine. Now 2 things: 1) I have FIBER internet with 800 to 1000 Mbps, my internet is screaming fast so it's not the internet that's the issue. 2) I have a TCL Roku smart TV that cost me $350 in the bedroom on the same network and ALL the apps I just described having massive issues with, I don't have ANY problems with. I would think that for a TV that cost me about $2k they would have better software and apps than my $350 but that's not the case. Samsung you can do better!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Hard to beat for the price!

    Posted
    Blaine
    • My Best Buy® Elite MemberElite Member

    Got this TV to replace an LG 60 inch, the LG wasn't an OLED, but besides costing more than this Samsung QLED, I read OLEDs can have "screen burn" issues like the old plasmas so went with the Samsung QLED. Now, at 1299.00 this is Samsung's entry level QLED TV in a 65 inch, so they do cut a few corners to keep it at a lower price point, but most of it is unnoticeable or barely perceptible- only the edge lit LED panel lighting, instead of full array LED lighting is noticeable, but only very briefly when you change channels, not when you're actually watching. A very small nitpick. Other than that, its *superb*, with amazing color and detail, its also excellent with black and other dark colors as well since it has local dimming, and it has great motion handling. Easy set up, everything worked flawlessly right out of the box. I connected my LG soundbar with the digital fiber optic input which means you can run a soundbar in tandem with the TVs speakers, or just the soundbar by itself. The TVs internal speakers are impressive on their own, 2 speakers plus a sub, 40 watts, so in other words you may not even need a soundbar. But there's no such thing as too many speakers, so I am running both with mine. I was so impressed with the default color settings I left them alone, I bumped up the brightness a tad and that's it, it comes with some of the Eco settings turned on which made it a bit too dim in a bright room so most of the Eco settings got the boot, (although it does have selectable ambient lighting conditions dimming which is pretty cool) and now I just sit mostly sit back and marvel at just how good this thing really is. Absolutely no regrets.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice looking TV - Bright Colors and not much else

    Posted
    Ruben
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After having a 55" Samsung UHD curved TV for the past 3 years, I was ready for an upgrade. I did all the research sland reviews I could on top 65" TVs and it became obvious that it was really 2 top choices. The expensive LG Oled or a Samsung QLED series. So when the price dropped to 1299 for the Q6F, I thought that's the one for me. It looked nice and had a nice picture hanging up there on display. So I went ahead and purchased it. The set up and hanging up with the bracket I already had was quick and simple. Since I was already familiar with the Tizen OS from my previous Samsung smart TV. It was pretty obvious from the onset that there was something just not right with the picture. It looked a bit blurry and not crisp as it looked on display. I thought it was my eyes and grabbed my glasses to see if there was any difference, but nope. My wife complained about it and to her our 2016 model UHD Non 4k had a better. I thought she was over reacting and not giving this beauty a chance.. lol.. But the more I looked and tried different settings, even googling beat picture setting for it, didn't help a bit. I did find other owners complaining about the same issue with no resolving it. It seemed almost like it had a film over the screen you just wanted to remove to make it nice and clear. So after giving it 4 days of trial we decided to return it. It was just not going to work... I ended up exchanging it for the 65" LG OLED B8 model and I must say.. What a difference! As much as I have enjoyed Samsung TVs, this LG is far and above the nicest picture I have seen on a TV. Yes, it is pricey, but if you're making an investment on a large 4k TV, might as well go a little higher and get the right one.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall happy

    Posted
    CasualGamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I’m very happy with the picture on the TV and the smoothness of the apps and UI. Movies, TV shows, and video games all look phenomenal. Switching between inputs and apps is unbelievably smooth, and the apps open and load quickly. My only complaints: 1) Sometimes characters on TV shows and video games seem to have a spectral aura around them. I might be able to fool with the settings to eliminate this, but I haven’t found the magic setting yet. 2) There is a slight delay between turning the TV on and having it connect to the WiFi. It isn’t a huge deal, but sometimes I forget and get frustrated when Netflix won’t load. It certainly isn’t a dealbreaker for me, but if you’re very impatient, this is something to keep in mind. 3) Yesterday my girlfriend and I actually had time to sit down and watch a movie together for the first time in a very long time, but the Amazon Prime Video app wouldn’t load. It was there, and the little preview menu would load and show our watchlist, but we couldn’t open the app itself. It would click like it was going to open, but never would. I tested it when I woke up this morning, and it worked fine, but I was pretty agitated yesterday when we weren’t able to watch the movie we wanted. I upgraded from an old Vizio E-series and went with Samsung this time partly because I was so unhappy with Vizio’s apps and UI, so having issues with one of my primary apps on this TV less than a month after purchasing has me a little concerned. If I can get that aura issue fixed and have no other issues with apps between now and January, I fully intend to buy another one of these in a slightly smaller size for a different room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Now my wife wants more of them

    Posted
    Moonsoul83
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this TV for our upstairs entertainment living room. At almost $2k, it was by far the most expensive TV we'd ever purchased. My wife was irritated that I spent that for "just a TV" as she put it, and then I turned it on. She (and I) were both shocked how crisp and bright the screen was when compared to our other Samsung LED TVs (a 55" and 42"). Now she wants to replace all of our TVs and I'm the one saying "No" lol The TV has a sleek design and intuitive on-screen menu. Little issue with finding the advanced TV settings (simply select the "Settings" button instead of scrolling up into the Settings sub-categories). Switching between various HMDI ports is easy and the ports tell you exactly what is plugged into it so you don't have to remember which device HMDI2 goes to, etc. The speakers on the TV have surprising range and sound great for being stock speakers. I already have a sound bar or else I'd have no problem just running off them. As with every other TV I've seen, the TruMotion 120 or whatever setting is Meh, but until TV signals are broadcast in higher refresh rates having software try to "fill in the gaps" will always seem off. But that little software fail is the only issue I've ran into. Love Love Love this TV. Need someone to send me $4k so I can buy two more!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Unbelievable, Rewarding Experience

    Posted
    DeezNutz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Upgrade was something I waited and planned for the last couple years. Previously owned the Samsung 46" 550 Series, LCD, which I have been very pleased with. Here's the spec's : https://www.samsung.com/us/video/tvs/LN46D550K1FXZA-specs Samsung is a leader, and consistently produced the upper end of video quality in their televisions. This new Samsung Q6F Series, QLED 65-inch Television represents the technical capabilities of superior viewing, that is available with today's technology. This is connected to a DirecTV HD-DVR Receiver, and although the broadcasts are not 4K, but just standard high end HD - there is a huge improvement with the QLED engine creating stunningly noticeable improvements in even these "normal" HD broadcasts. There is no fuzzy edges, the blacktones are true black, the motions are super clean and crisp. Billions of colors in absolutely stunning clarity. FYI: I spoke to DirecTV about the options for a 4K-UHD DVR receiver upgrade, and this is available, with a full equipment upgrade, but it is a requirement to actually receive and watch 4K broadcasts. At the present time, there are only 3 or 4 channels offered in their channel lineup. So, I will hold off on this for now, and instead invest in the Samsung -UBD K8500 4K - UHD Blue Ray Player, and the upper end Samsung HW-N550 Soundbar. I was able to purchase this Samsung 65" Q6F QLED Smart TV during the BestBuy 20 Days of Christmas Deals for $1299 ($500 discount) and could not be happier.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing TV, Picture and More!

    Posted
    Snapshot
    • My Best Buy® Elite MemberElite Member

    Was upgrading from a Samsung 55" LED purchased in 2016. Great TV, but wanted 4k and larger size to fill up media wall. Was originally looking at a less expensive 4k, but after comparing images at Best Buy and talking to the Samsung rep, I decided on the QLED version. Picture quality is outstanding. Fiancee can't stop commenting on the picture. The remote, as mentioned before can be a love/hate relationship. I spent a good part of the night playing with it and have come to enjoy the onscreen options and simplicity of it more than one with 100 buttons to find in the dark. Reminds me more of my Android box remote and it's simple Home, Back, Options, etc for on-screen controls and menus. Screen is almost edge to edge. Man handled it for attaching feet (which easily slip into position) and placing on our media stand. Legs are very spread part spanning 43". Wouldn't recommend less than a 50" width area to put it on. Remote set was little confusing since I didn't read it was bluetooth and had to be paired, but once I pressed the two buttons to pair it sync'd right up. Even like magic figured out my cable/Tivo setup and now controls those as well. Just set it up to control my soundbar/woofer setup. Very easy. Hope you enjoy your Samsung 4k QLED TV as much as we are!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    EXCELLENT --- all the way around!

    Posted
    hndson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My previous set was a 52" PIONEER PLASMA TV, which I owned for 10 years before it finally died ----- and I'll have to admit, THAT was a very sad day, because the plasma sets by Pioneer were just fantastic! However, I did a lot of "looking around" before deciding on the SAMSUNG....particularly because I NEVER LIKED the LCD TV's from a few years ago....and, quite honestly, avoided them like the plague, because of their "unnatural" images. I will have to admit however that the quality of the SAMSUNG is exceeding my expectations. My only CRITICISM of these new sets however, is that they really DON'T come with ANY information on them, as previous sets did. Of course, this is (supposedly) because of their "smart" installation....but I DID have a few problems as far as "syncing" it to my PIONEER ELITE receiver....but a friend who works for FRONTIER (their TV division) kindly came over and resolved this for me. But....WHAT ELSE CAN ISAY? ----- I think it would be a terrific choice for anyone considering "upgrading" their current television!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Great TV BUT... Not component friendly

    Posted
    AVguy
    • My Best Buy® MemberMember

    My kid broke my old Sony Bravia so time for a new TV. Been eyeing the Samsung for quite some time. After doing all the research and looking at all the reviews, I was on the fence. I said lets switch it up and try some thing different. I went with the Samsung Q series . Now keep in mind, I had spent $$$$$ In a multi zone Denon AV surround sound for my Home theater just a few years ago. Hook up the TV, looks great! Hook up the Denon AVR. Spent Hours programing, testing and switching HDMI cables trying to get it to work properly. (remote would not power on AV receiver through HDMI) . Everything else was working normally. Volume, Channel, power off. Then spent days looking online, at manuals and talking to fellow AV guys. I Couldn't take it anymore. I had to know. I went back to Best Buy where I bought the TV's and AV components and bought a new Sony Bravia to test it. Everything worked perfect with the Sony. So I am returning the Samsung. Sad thing is, the picture on the Samsung seemed slightly better, just couldn't interface properly with the Denon AVR and I'm not willing to toss my whole stereo system installation to accommodate the TV. Sorry Samsung. Get it together with the HDMI interface. I'm Sticking with Sony.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV, Wonky Remote

    Posted
    ChiGamer
    • My Best Buy® MemberMember

    Easy to set up quickly out of the box. I only made a few tweaks to the picture settings as it was a bit too dark for my likes - the contrast was off. Otherwise, the image the TV puts out is fantastic, but keep in mind it's only as good as the input. I did not download the Samsung app during setup as I had no desire to constantly use my phone and share that data with Samsung. I also declined sharing my info with Samsung. I've got a 4K game console hooked up to the TV, so I use that for YouTube, Netflix, Amazon Prime, etc. The sound on this TV is actually pretty impressive. I will continue to use the Bose soundbar, but if you're not going with a surround system or don't want to spend extra money on a sound bar, the audio for the TV is actually pretty good relative to other TVs in this class. My only gripes - the cord for the TV is def low profile if you decide to mount the TV to a wall, but the cord is pretty darn short. Secondly, I don't like having a TV this large and not have a swivel base. The remote is somewhat annoying if you want to change channels. I would recommend a universal remote that can control the TV as well as your peripherals. Overall, I'm very happy with the TV and fingers crossed it holds up well over time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is a great TV

    Posted
    Mimi
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this TV for my craft room and originally wasn't looking to spend over $1K. I have a couple of smart tv's and the user interface isn't all that great so that was my original ask. A decent TV with an easy user interface. The sales guy pointed me to this model, saying that it is on sale and his dad just bought one and loved it. The TV was extremely easy to set up and I had it working in less than 15 minutes out of the box. The one problem I had was connecting it to my network. The first try in connected and no problems. Next morning, it wasn't connected and no amount of attempts would get it connected. This is in my basement so I wondered if I had a dead spot in the wifi and bought a wifi extender. Still no luck. I called Samsung service, which was very good but they couldn't get it to connect either, suggesting an extender that I had already tried. Finally I changed the network password and the tv connected perfectly and hasn't lost connection since. I'm not a techy person so I have no idea why this worked but I've seen others mention this. The TV is just amazing. I hate to turn it off. My next Best Buy visit I looked the sales guy up and thanked him for pointing me to this TV. I wish I had one in every room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I LIKE BRIGHT! AND MOUNT IT ON THE WALL

    Posted
    mack3964
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really don't understand all the hype about black. I have always based my judgement of quality on monitors by rating the brightness. This TV is incredibly bright. I have always been willing to spend a little more money on a brighter monitor. Compared to anything else I've seen this TV is superior. If you always watch TV in a dark room then black is beautiful but the range of contrast is amazing. The picture is so realistic. When I went to the store I could not tell any difference from the 6F to the 9F model. The salesperson told me I should buy the 8 or 9 series QLED but I couldn't find any significant differences. The glare was a concern because the TV will be in a bright room with windows and table lamps. The stand allows you to hide the cables with this TV. (OK not optimal) I mounted this TV on the wall with a stand and with the right tilt the glare is not an issue. You can keep your OLED!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV, Well Worth IT !!

    Posted
    TTom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'll admit, I was nervous as heck, but it was real easy to set up. Initial set up is simple, just follow the prompts. It wanted me to access my Samsung account, but I could not get the on screen keyboard to come up. Anyway, it did not matter. I think it was to register the TV with Samsung. I did it from my Laptop later on. I was up and running in an hour or less. I also added Fire TV Stick 4K after the TV setup was complete. Make sure you access the TV's settings to customize it for your room. After that, sit back and enjoy. The picture is excellent and the sound is real good right out of the box. I have a surround system in my TV room, so I am connected to the sound system with an optical cable from the TV. Just needed to go into the TV settings and change the sound settings from TV speakers to external/optical. I upgraded my Internet service to the Max before I had the TV delivered so I have not had any issues with streaming. Every once in a while I get a "pause" situation for a half a minute or so, but that's the Internet, not the TV. It's a great TV with a Super picture. Got it for a good price too. So far so good.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed...

    Posted
    DoctorH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'll start out by saying that I am a big fan of Samsung products and all other TVs in my household are by Samsung. As such, I chose this TV over the many other options available. Got home and set it up. At first, I noticed that apps would take a very long time to open. I tried opening Netflix and it spun, processing, for over 10 minutes before I finally just turned the TV off. Then I tried updating the software, and that process alone took over 4 hours to complete. Still, I let it complete the update, in hopes that it would solve the slow connectivity issue. Mind you, I am on AT&T Fiber @ 400mbps download speeds on any given day. Once the update completed, I once again attempted to run some of the apps to no avail. It was at that point that I decided I'd gone through too much trouble, considering how much I'd paid for this product. Packed it up and took it back to BB and exchanged it for another brand. Was hoping this one would work. But, instead, it was a huge let down. Pro ably just a bad apple, but disappointed nonetheless.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      DoctorH,

      Thank you for your review of this Samsung TV. I apologize for the issues you have run into with running software update and loading apps.
      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador Samsung