Customer Ratings & Reviews
- Model:
- QN83S90DAEXZA
- SKU:
- 10362529
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Awesomeness TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ever. Samsung is the way to go. Image is crystal clear.
I would recommend this to a friendWould probably not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Other than basically needing a doctoral degree to set it up (no instructions come with it, and online manuals were basically useless), it does have a really good picture. Terrible glare though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Steveb,
Thank you for sharing your user experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the S90D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the S90D TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung won’t disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! User friendly and easy to navigate around in the home Home Screen
I would recommend this to a friendGreat picture!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a beautiful picture! The colors are amazing!
I would recommend this to a friendBest TV based on value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the title states, for the value of this tv I believe it may be best in its class. If I could I would put one of these in every room.
I would recommend this to a friendGreat picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV thus far. Installation was flawless really appreciate that
I would recommend this to a friendAmazing TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! The clarity is superb and the brightness is amazing.
I would recommend this to a friendnot the TV fault
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great but price went down $500 day afyter i bought it
I would recommend this to a friendBrand response from Samsung
Posted .GeorgeZ,
Please know you are leaving a review and 3-star rating for the S90D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the S90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Awesome tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice with a much brighter picture then my sony has, nice colors and very sharp lines, great television and takes up my whole wall, awesome,
I would recommend this to a friendSamsung TV and Apple Watch purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Samsung 83’ on a flash sale and absolutely had the best service. Wasn’t pushed to buy something I didn’t want and very patient with all the questions I had.
I would recommend this to a friendHad to exchange TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy was great in the exchange. Not only was the first TV warped so was the 2nd one. Delivery team was going to check with Samsung but still have not heard back. It has to be a defective batch of 83 inch TV’s. Hopefully Samsung will figure out and replace with one thats not warped.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Indigo,
We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a warranty service appointment.
You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Good and Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung OLED was did not offer even remotely good picture quality in HD or mixed use low resolution upscale use. Samsung is known for a lagging picture processing time. Meaning a lower resolution channel good not be effectively upscaled . I spent days anaylzing, reading Tecspecs. I did learn that the Samsung 83 inch OLED uses a WOLED display on the 83 inch. Not told to me when i purchased. I chose to return the set for an 85” Sony Series 9 miniLED which is spectacular. A little more money but an absolute hands down better picture for all reslution use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maxes,
It’s unfortunate to hear of the issues that have caused you to return your TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv has good qualities and awesome. I enjoy it a lot
I would recommend this to a friend3 weeks and died
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 3 weeks and it stop working waiting for a repair I am trying to see if they will exchange it Bring out a new one and take the one that stoped Very disappointing
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeborahR,
It’s unfortunate to hear of your experience with Samsung’s S90D TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV installed by Geek Squad bery be profesional
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good very nice incredible and very beautiful I loved
I would recommend this to a friendPerfec pic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fast and beautiful screen .. i like all of the brand
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking TV buying experience was excellant Great doing business
I would recommend this to a friendProduct no good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months and already need a repair dont buy Samsung . Stick with Sony
No, I would not recommend this to a friendInstall was perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Geek squad was amazing that you have a great job
I would recommend this to a friend
