Customer Ratings & Reviews
- Model:
- MZ-V9P4T0B/AM
- SKU:
- 10517916
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Definitely Avoid!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased mine in June of 2024 and had it die after 9 months and had it replaced through warranty. The replacement lasted only 6 month and it needs to be replaced again. I looked into this and apparently they still have a high failure rate, Definitely look at other brands like Western Digital.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JuanQ:
Thank you for sharing your review of Samsung’s 990 PRO SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class products.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Memory Support at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We greatly value your feedback and will be shared with our product team.
- Samsung Memory
Good hard drive
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these but my last one only lasted 2 years so the three stars.
I would recommend this to a friendBrand response from Samsung
Posted .Brian:
Thanks for choosing the Samsung 990 PRO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Great product missing screw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I know my motherboard comes with a screw. How much is that scew though? Ten cents? Stop being so cheap. For several hundred dollars, 10 cents is nothing. My camera lens came with a bag, lens hood and covers. Do better!
I would recommend this to a friendBrand response from Samsung
Posted .Brad:
I’m sorry to hear that your experience did not match your expectations. We greatly value your feedback and will be shared with our product team.
Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
Fake device received
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this from bestbuy and it turned out to be defective and fake. The label on the ssd is very blurr and the samsung magician (official software) cannot verify this device. I tried to return/exchange this in the store and the manager is very rude and refuse to provide and survice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rzzzzz:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory
Buy With Caution!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful purchasing this, they sent me an old ssd card, 128 gbs when i ordered 4tb and when i went to return nothing they could do because it wasn’t the same product! Open the package on video and make sure you have the correct item! If you have it on video you opening maybe you can get better luck than me if they send you wrong items
No, I would not recommend this to a friendBrand response from Samsung
Posted .Walsh:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Double Check what you get...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this new, I had to cut the box open, but after installing the system I was shocked to find it was registering as a 980 Pro 2 TB... I thought maybe it was a firmware/BIOS issue or something like that but no. Samsung Magician states that it is on the latest firmware and is "Genuine". Going over to Best Buy and see what they can do. Of course now the stores don't have any available and they are no available online either... Fun!
No, I would not recommend this to a friendBrand response from Samsung
Posted .GregR:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: [email protected]
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thanks for choosing Samsung for your memory storage needs!
- Samsung Memory
Game-Changer for High-Performance Storage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 990 PRO 4TB SSD is an absolute beast. Its blazing fast PCIe Gen 4x4 speeds make it perfect for gaming, video editing, and intensive workflows. Installation was seamless, and the Samsung Magician software makes optimizing and monitoring the drive incredibly easy. With a huge 4TB capacity, I no longer worry about running out of space for my programming work, even with massive game libraries and 4K video projects.
I would recommend this to a friendFed ex sucks. Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product never arrived after 3 to 4 weeks. Had to get a refund.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CollinP:
I’m sorry to hear of your shipping experience. We understand your frustrations.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: [email protected]
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
- Samsung Memory
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, lots of storage and no issues gaming with this.
I would recommend this to a friendAmazingly fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and so fast it's insane. Just upgrade it already.
I would recommend this to a friendExcellent drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drive is fast and reliable. Did someone actually give this a low ratings because NVME drives dont come with screws? Wow
I would recommend this to a friendNice item to upgrade to.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Cosair Vengeance Desktop now flies on Windows 11 Pro. I've installed/replaced the 990 Pro Internal SSD in minutes with 1 small size phillips screw.
I would recommend this to a friendDefinetly should buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I got it for my Asus Tuf gaming laptop because they only come with 1 tb and i need more.
I would recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and set up was smooth. Great speed and storage size
I would recommend this to a friendSamsung 4TB did the trick...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my gaming PC, works as advertised and gives me the space I need to not have to download something off steam every time I want to play it.
I would recommend this to a friendTy bestbuy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The drive is great! Fast and easy pick up! I showed up and didn't have to wait to long and haven't had any issues with the drive.
I would recommend this to a friendGreat Purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to expand storage of Mac mini. Best way to go. super fast! Put it in an external carrier and it works perfect.
I would recommend this to a friendBig and Fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blazing fast and easy purchase using in-store pickup. Couldn't be happier with this SSD.
I would recommend this to a friendGreat drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it very much. Holds all my games and movies! So rad
I would recommend this to a friendBest Drive on The Market!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brad's 1 star review is hot garbage! This drive is fast, but you wont get the maximum performance unless you download Samsung Magic and optimize the drive.
I would recommend this to a friend
