The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 569 reviews
Rated 5 out of 5 stars
W gamer moment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ws in the chat fr it was an easy install no issues if ur not dumb
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivers exactly what it specifies! Love all the storage I could ever want in my laptop now--especially not needing to manage space for any of my games, drawing files, etc. After using this as a boot drive and re-imaging my computer, once Windows 11 has its way with it, you get little over 3.6 TB left, which is perfectly fine by me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Added to my 2024 ROG Zephyrus G16. I'm using this for storing games, premiere pro projects, and FLAC musics. The data transfers quickly, and I love it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price and great performance. It's a fantastic choice for a PS5 if you get the version with a heatsink or provide your own. There's only one point of note that to be careful of-Due to an issue in older runs, you have to be careful with the version you get. Older model numbers burned themselves out more quickly than they should have. Check your version number before install.
This reviewer received promo considerations or sweepstakes entry for writing a review.
got an insane deal on this for about 200 bucks and put it in my Alienware r14 x2 with AMAZING results. Use Samsung Magician software for the easiest install. The speed increase from the stock 512gb ssd that is in the x14 r2 is INCREDIBLE. it is like a new laptop was born!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered the item online for pick up at a Portland, OR store. I went to pick up the item and headed to work afterwards. I opened the item two days later to install it on my computer. I found out that the item had a piece of motherboard or something. The actual item was not there. I was scammed. I decided to take the item back to best buy to see what they could do. I knew this was going to be a hassle. I also knew this was going to be hard to prove. I talked to the store supervisor/Manager and he said he couldn't do anything. He instead told me to call a number. I called it and sent the item back so I could get a refund. Weeks passed by and I didn't get a refund and they sent me the box back. This is a lesson learned to always check your items before leaving the store. I got scammed. I recommend not to buy from best buy and if you do just open your items at the store.
Thank you for sharing your review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products) Available 9AM – 9PM EST (Mon-Fri) 2) Email: [email protected] 3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for: a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
We hope to hear from you soon.
- Samsung Memory
Rated 1 out of 5 stars
FAKES 990PRO from Best Buy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My experience with best buy and this ssd is that the 2 first broke and stopped working, I changed it in my local bestbuy the 2nd time and it came out to be a Patriot 128GB, I returned it and exchanged it for another one and when test it came out as 4TB but no description as Samsung, I did allthe troubleshoot to find out that is another fake, checking online I came out with alibaba 990PRO and it look exactly like the drive I have but the sticker said samsung but it does not look legit. The back also does not have the samsung label. If you are shopping locally open it first and check that the back of the ssd has the samsung labels
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this SSD at bestbuy Lincoln, Nebraska. I specifically needed the 4 terrabyte drive and i expected to get every bit of that 4 terabytes for storage.
#1 the drive was not formatted right out of the box.
#2 it is "NOT" 4 terabytes. It is only 3.7 terabytes. That isnt just a couple of gigabytes short of 4 terabytes, thats 300 gigabytes short of being 4 terabytes. 300 gigabytes is alot of space i paid good money for and did not recieve.
Thank you for purchasing the Samsung 990 PRO Portable SSD. Samsung drives adhere to the IDEMA standard of advanced formatting, which will result in the drive appearing as less than the listed size. This is a common industry-wide standard.
The amount of space that appears to be "missing" is in fact used by the drive/card for storing firmware, metadata and spare blocks. Your operating system (Windows, Linux, etc.) will also affect the usable space -- different operating systems will use different amounts of space to store their metadata. Consequently, formatted space will always be less than unformatted space.
You can look IDEMA up online for more technical details about this standard, which is established by The International Disk Drive Equipment and Materials Association.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.