Customers highly value the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range for its rapid heating, attractive appearance, and user-friendly design. Many appreciate its sleek design and overall performance, including the induction options. However, a few customers noted that the controls require some adjustment.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 122 reviews
Cons mentioned:
Controls
Rated 1 out of 5 stars
Not what I expected from a high end range
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Constant alerts from stove and app that says “check burner” every few minutes. It’s extremely annoying. Temperature of stove setting between 1 and 2 is this: 1 barely and heat. Setting 2 makes oil bubble. Why the huge difference in temperature? Used a cast iron pan and now cooktop burner is stained. Glass touchscreen is filthy regardless how clean your hands are. All you see is fingerprints on everything.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hello,
We understand your disappointment about your overall experience using the range. Let us help.
Below is a link to troubleshooting the cooktop temperature. Browse the guide until the "Cooking elements are too hot" and "Cooking elements are not hot enough" for troubleshooting steps. We suggest checking the hyperlinks for other helpful tips.
Samsung electric and induction cooktop temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01001944/
We recommend checking the resource below for details about cleaning and caring for the electric cooktop. This guide includes a video link you may watch from start to finish and another link for the recommended cookware.
Clean and care for your Samsung electric cooktop: https://www.samsung.com/us/support/answer/ANS00060833/
You may also refer to the user manual for more information about maintaining the glass cooktop. Turn to pages 54-55. https://downloadcenter.samsung.com/content/UM/202412/20241203135815827/O_IB_FULL_NE9100D_NSI6DB9500_EN.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
Please provide us with this reference number (1148096007) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 4 out of 5 stars
Good but no recommendations
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wroks great but black paint faded out agyer a year with no reason. Now it makes my kitchen look bad. I jave never seen a rage to lose color in a year with barely use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is such an awesome addition to my home and all the other new items I purchased to match, including Microwave, Dish washer and Refrigerator. Not to mention the Cookware for free.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well, air fryer isnt very practical. App connection is very intuitive
I would recommend this to a friend
Rated 5 out of 5 stars
Best Range Ever
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This range is the best we've ever owned, it is our first induction stove top and we won't be going back to glass tops that get messed up every time you cook.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love this. The features are great i love having a air fryer that is large enough to cook for a family of 4. Something i had issues with counter tops ones. The bread proofing is amazing. All around great stove top and oven
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the way this stove looks in my kitchen and the non-scratch surface is so much nicer than straight glass. The stovetop and getting it set up was really intuitive and I did not look at the manual as I started cooking.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disappointed in delivery, the date was supposed to be April 9. I received email pushing the date out to April 28 and I should call to schedule installation. When I called, the person told me it was scheduled for April 28, but I should call back a few days before that to verify delivery and installation. He said the oven was expected to arrive the 20th. When I questioned why the extra week for delivery he said they were already booked and couldn’t get to me sooner. Well now wait a minute! I had already waited one month from purchase date for first delivery date before they pushed it back another 3 weeks. Shouldn’t I have some kind of priority given how long I am waiting? One doesn’t usually buy a new oven if the one you have is working, so to me, it stands to reason that my need is such that some kind of prioritization is in order.
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please get in touch with the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 5 out of 5 stars
Best one I have ever had
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unbelievable product. Wasn’t clean and cook time is in half