Customer Ratings & Reviews
- Model:
- NSI6DG9500MTAA
- SKU:
- 6568994
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Bespoke 6.3 Cu. Ft. Slide-In Electric Induction Range, especially its heating speed, ease of use, and appearance. Many appreciate the sleek design and overall cooking performance. However, some customers noted that the controls take some getting used to.
This summary was generated by AI based on customer reviews.
backorder
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would love to recieve product it has been delayed 3 times
I would recommend this to a friendNice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I desperately needed an upgrade, love the cooktop and all the ovens functions.
I would recommend this to a friendIssues with PBC board
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PCB faulted on near new stove. You still have these type of issues. Please do your research.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JemH, we understand how frustrating it can be when a newly purchased stove encounters an issue with its circuit board. We want to speak with you directly to provide support and explore options that can help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148854462) to help our team pull up your information.
Have a great day.
^Camille
Stove review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect in the section in the kitchen. Love the color
I would recommend this to a friendHard to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven did not come with an operations manual Still trying to figure out some of the operations
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DarrellG,
Having the user's manual would make operating the range easy. Let us provide you with the details you need.
Please see the user's manual link below.
Manual
https://downloadcenter.samsung.com/content/UM/202408/20240802133847251/01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147612260) to help our team pull up your information.
Have a great day.
^Aloe
Worst Large Appliance Purchase Ever -
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a tale of two Best Buys. The service at the Novi Michigan Best Buy was top notch. The follow up service including installation, communication, and follow up was terrible. I would not recommend purchasing large appliances from Best Buy because of my experience. I am still currently awaiting a follow up call from management that I was told would happen three days ago. I haven't used the range enough to give it a rating as I finally got it properly installed by someone other than Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We're saddened that you had to experience this. To better assist you, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
Chrystel
stove not the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to clean, when cleaning the stove turns off, limited on line burned out large burner already. hard to reach service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joef, we understand how much you wanted to keep your range pristine. Let us help you out.
Please refer to pages 55-56 of the range's manual under "Care and cleaning of the glass cooktop."
Manual
https://downloadcenter.samsung.com/content/UM/202502/20250217165056992/O_01._IB_FULL_NE9100D_NSI6DB9500_EN.pdf
Here is a link to help you if one of the burners is not working. Please select from the options provided the type of burner that matches the one you have. Kindly follow the guide.
One burner on the cooktop does not work
https://www.samsung.com/us/support/troubleshooting/TSG01001949/
Should you need more assistance getting a service technician, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148747241) to help our team pull up your information.
Have a great day.
^Camille
Рр
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.12 days have passed since the purchase of the product, it has not yet been delivered, the delivery has been postponed for another two weeks. why sell a product and not warn that it will be possible in a month?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Range review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have not received it yet! It keeps going on back order. We are not happy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Appearance
Excellent Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this range. Everything about it is top notch. It really made my kitchen pop with it's sleek white glass look as well as the ambient lighting and the induction burners. I would not change a thing about this range.
I would recommend this to a friend Induction stove with air fry and sous vude
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love it! Easy to use and stove top burners work perfectly. I have total control over temp cooking
I would recommend this to a friend
