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Samsung - Chef Collection 30" Induction Cooktop - Black-Front_Standard

Customer rating

Rating 2 out of 5 stars with 1 review

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would recommend to a friend

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  • Rating: 2 out of 5 stars

    Great technology, poorly executed

    Posted
    ChefAlice

    On the surface induction seemed to be the answer to everything. In reality not so much. Even heating across the burner? Nope, the large burner has a tiny inductor in the center that is much hotter than the tiny band inductor about halfway out from the center of the burner. I thought this was a malfunction so I called for repair. I demonstrated to the repairmen how water boils in the center of the pan, but the outer areas remain unaffected. The repairmen agreed this was a problem but they refused to take the time to repair it, referring me to the returns department instead. The sent a replacement, same thing. Thats just how it works, poorly. Digital controls, no more guesswork on settings? Nope, the supplied magnetic dial does nothing, touch controls are erratic, often after setting it, the whole thing shuts down, maybe right now, maybe in half an hour. Definitely not a set it and forget it operation. There's more but just writing this makes me mad how much I spent on this and I have to fight with it everyday. On a positive note, the simmer setting is fabulous!

    No, I would not recommend this to a friend