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Customer reviews

Rating 4.6 out of 5 stars with 911 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 911 reviews
  • Rated 5 out of 5 stars

    Device you never thought you needed! Nifty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little device you never knew you needed. Superior in every aspect compare to Air tags or tiles or any other consumer products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amzazing product. Huge update from the first one. Will definitely buy more when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tracking device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works if your close to device very well. But when device is not near you it does not work unless someone with a Samsung device is close with their Bluetooth on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy tag

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, but the radius of the tag is small. I may need to play with the setting to make it bigger. But i like that it connect to my other devices

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings MACKENZIE, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy SmartTag2. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. The SmartTag2 is not limited by distance per se. These advanced trackers, attachable to almost any item, can be easily located via the SmartThings app without incurring additional costs for basic tracking services. These devices are designed to work seamlessly with Galaxy phones and tablets equipped with the latest SmartThings app version. A single device can manage up to 200 SmartTags, though wireless communication limits may restrict simultaneous connections. It's important to note that each item can only be associated with one SmartTag at a time. The SmartTag2 utilizes the SmartThings Find network which consists of many other "findable" Galaxy devices that work as beacons by sending out signals. Once these beacons detect a signal from a device that is being sought out by its owner, they will relay that information to the SmartThings Find network; allowing you to see the approximate location of where your lost SmartTag 2 last transmitted its signal. Other Galaxy users that are participating in the SmartThings Find network help with updating your SmartTag2's location within the app. You do not have to be within a designated distance from your SmartTag2 in order to be able to track your belongings. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SmartTag has capabilities as advertised and described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is nicely packed and as advertised, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Air tag

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised easy to sync. Wont lose my key Fob again lol

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an air tag but better works with samsung devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that i can press the button twice to find my phone. The apple airtag does not do this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Okay, it's an airtag or airtag like, I use them to keep track of my pets, so I didnt like that i had to leave it as a dangle option basically, like for example an apple airtag is smaller and you can have a plethora of options to display it where it does not have to prominently hang / get in the way on a pet collar.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy RichieL, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy SmartTag2. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. If you would care to provide any other feedback with us regarding the performance, functionality, or durability of your Galaxy SmartTag2, please let us know by contacting us again at your leisure. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Replacing Tile!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out far superior compared to my TilePro. I just wished they made one that would fit in a wallet like a credit card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New design, same awesome Samsung quality.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better design. Seems to have much better range than it's predecessor and interface is different as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find my backpack easily. It was able to gain signal with other prople's cell phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what a smart tag suppose to do. Although i recommend to chage the battery because the one that comes with doesnt last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from the previous version works fine and more suitable in every way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HELP IS NEEDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to setup. Instructions are confusing and very small print like the writer does not want you to be able to read and set up the devise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day CharlesV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy SmartTag2. We value your honesty as we improve the design and functionality of our product line. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. If you have any questions or if you would like to share any other feedback with us after reviewing the resources shared, do not hesitate to contact Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Samsung Tracker tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, just could be smaller & easier to conceal & attach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave anything important behind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for peace of mind and keeping track of your things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will use this next week while I am traveling, so I look forward to giving it a shot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most helpful items I've purchased. We used this to prove to the baggage people they had our bag.

    I would recommend this to a friend
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