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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 3.9 out of 5 stars with 128 reviews

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79%
would recommend
to a friend
Page 1 Showing 1-20 of 128 reviews
  • Rated 4 out of 5 stars

    Chromebook has it's place and it's in....

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    Posted .

    Chromebook has it's place and it's in the average person's hands. The machine boats up incredibly quick, is secure not only in protecting the user's information but also because Google provides the updates to the OS that it pushes out when available. Security software is not needed as it is all sand boxed and will not run nefarious software. For most people who use a computer to access the internet, this machine is great. With Google's suit of web services on Google Drive, Google Plus, Picasa/Google Plus Photos and Hangouts most needs are covered. Documents, Spreadsheets, Presentations, Photo enhancing, cropping, and sharing can all easily be done with in the Chrome Web browser. Communication with Hangouts works flawlessly offering video conferencing with the built in microphone, speakers, and webcam. This is not a power machine so if you need something on the go for editing audio, graphic files, video, or programming this machine will not accomplish that. If you want to watch Netflix, YouTube, Hulu, surf the internet, create documents, spreadsheets, read eBooks and the like this machine is quick and travels easily. The battery life is exceptional lasting over 8 hours. The keyboard is decent and reminds me of the Apple iMac keyboard in general feel and use. The track pad is ok and operates well. There are laptops with better keyboards and trackpads but there is also allot of laptops that have far worse keyboards and trackpads then this budget machine. Considering the low cost, this machine is great for students, travelers, and folks that predominately use their computers to access the web. If you are new to computers and a little intimidated by them, this machine is a pleasure to use with out all the settings and security worries. Not to forget this machine also comes with 2 years of 100GB Google Drive Cloud storage a $120.00 value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenience Rules

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    Posted .

    I bought this out of curiosity and a need for a little more convenience. I have a smartphone, a laptop, two desktops, and a Kindle Fire. My wife has taken over the laptop, and I don't do well keyboarding on my smartphone and Kindle. Often I want to use the Internet for things that require keyboarding and I don't want to wait for the desktops to boot up. So I see this great deal from Best Buy for a Samsung Chromebook for $169 + tax, and I thought, "How can I lose?". I was already doing stuff in Google Drive and Microsoft Skydrive, so working mostly in the cloud was no big deal to me. The keyboard is as advertised, Great. You'll love it, even without the delete and end keys. The touchpad was a surprise. I've always been a mouse person, but the touchpad on the Chromebook is good enough so I don't miss the mouse. You don't have to wait for this thing to boot. Open it and you're there instantly. Close it and it''s off. Can't get more convenient than that. The display is better than a tablet, but not as good as a desktop. It's good enough not to annoy you. It streams YouTube, Amazon, and Netflix without a hitch. The sound is fairly decent too, but of course plugging in headphones is better. The Chromebook is considerably lighter and smaller than a laptop, so you can grab it easily and carry it around about like a large tablet. You can print from the Chromebook, but not directly. It has to be done through the cloud. Since I have a network enabled printer, I just connected the Chromebook to it through Google Cloudprint and my wireless network the same as I do my laptop. I'm very pleased with the Chromebook. If lightening strikes it tomorrow, I'll get another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for what it is, a cheap Internet device

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    Posted .

    This is a good computer for what it is, and refurb pricing of around $180 made it an even better deal. This is a handy computer for Web browsing - it's super-light and the battery can last all day. The keyboard is comfortable for working on emails (Webmail only) or short documents (Google Drive or other online editor only), and the trackpad is surprisingly excellent - just short of the venerable MacBook trackpad. I find myself reaching for this over my iPad - it's lighter, it's easier to navigate with keyboard and trackpad, and it basically has a built-in adjustable stand. However, the ChromeOS could be a dealbreaker for many people. The only application on the laptop is the Chrome browser and you can't install other software. If you're not aware of the limitations of ChromeOS or aren't sure if you can live with them, stay away. The experience of ChromeOS is still being polished. The camera on my Chromebook didn't seem to be working at first, and I had to switch to a beta version of the OS to enable Netflix, but the core functions (Web browsing and Google Apps) are pretty solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice for many

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    Posted .

    Excellent choice for a child, or anyone who wants a laptop with internet access with a decent screen, good keyboard and good battery life, and who is OK with the limitation of Chrome OS. Generally performs well. It is unfortunate that the SD card remains sticking out a lot when properly inserted. It's just not safe sticking out like that. Otherwise, it's a great value. It's perfect for my teen-aged granddaughter. She loves it, and already had her school work in her Google account in the cloud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for browsing the web

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    Posted .

    For the cost, this is a great machine for browsing the internet. I have not used it for many apps to see how well they will perform, but just browsing around on the internet, checking email, streaming music, and displaying on and HD TV through the HDMI port works just fine. It does have a quick boot up time as well. Picking it up on the Deal of the Day was worth the money. My only complaint is that the period button has fallen off twice. Both times I've been able to just snap it back into place without any issues, but I feel that this might be a repetitive pattern.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect if your needs are simple

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    Posted .

    If all you need is something to surf the web, use email, and simple document editing, this is perfect. It's very light, the battery lasts hours, the keyboard is comfortable to use, and the screen is fine. You can watch videos on it but it's limited in the formats it will play back. You can't upgrade it in anyway so keep that in mind. What you get is what you get. Using Google Docs, you can work on your documents offline and it's compatible with Word which is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine for most common user

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    Posted .

    Let's be honest - 99% of what most people do on their computers involves the internet. Watching video, looking at Facebook, checking scores, looking up general information. This device does all of these things and does them well. As a programmer, it even offers some great functionality for coding but it just wasn't enough for me based on the existing software titles I currently use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for Browsing

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    Posted .

    I bought this refurbished from Best Buy for $180. For that price it's an excellent deal. I knew going into this that it wouldn't be the fastest machine, but sadly it feels a bit slower than I had thought it would. That's my primary criticism. The positives are much more extensive. I think Samsung has done a very nice job with the keyboard. I have a much more expensive Lenovo ultraportable that has a much less accurate keyboard. This machine is also very light and easy to port around. It has a matte screen which I prefer over glossy reflective screens. This computer is also super easy to share with my wife since we can switch accounts quickly. I can't wait for the next iteration of this machine, a little more speed and this will replace my Lenovo except when I need to use desktop software such as Excel. I linked to a helpful group of chromebook help videos created by Google. These are helpful for chromebook beginners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .

    I really like this laptop. It isn't meant for downloading traditional programs, so if you try to do that, you will be disappointed. It is well integrated with google drive. I used a few other cloud services, but I switched to using google drive almost exclusively once I bought this. It is very light weight so carrying it around school isn't strenuous for my back and shoulders. The quick boot time is great. This computer would function well as a secondary computer for most people or would make a good first computer for people who are not tech-savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted to love it...but...

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    Posted .

    I was very excited to find this chromebook for ~$190 "geek squad certified refurbished" on best buy's website. Apparently whatever they did to verify that it was ready to be resold was not good enough. It could not connect to wireless networks. I took it back to best buy for the geek squad to look at and they couldn't fix it either. I liked the look and feel of it but obviously could not recover for the wireless adapter. It was absolutely a hardware issue since I reformatted and re-installed the OS multiple times. Best Buy was great about returning it in store even though I bought it online. Unfortunately they no longer sold this model in store for me to exchange and I didn't want to take a chance on another dud refurbished model. If it had worked I'm pretty sure I would have loved that laptop. I am now very happy with the acer c720.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 'tweener- and looked brand new

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    Posted .

    I was intrigued by the concept of the Chromebook when I first read about it. I liked the nearly instant on, multiple accounts, and most of all the automated housekeeping. As the tech support dad in my household, I support Mac OS, iOS, Windows XP, Windows 7, Android 2.3 and Android 4.0 already, with all the upgrades, blue screens of death, viruses etc. Having a device that 'just works' (which Apple used to, but has lost its way a bit) was very appealing. However, the limitation that everything had to run in a browser with no native aps seemed pretty limiting. And it is, but you get used to it. The Chromebook can't do everything, and there are still lots of holes in the available 'software' (which are all webpages with special features). But then you start using it and it just works. Email, web surfing, listening to music (ironically with the exception of Google Play Music, which still has bugs), watching movies and videos, and using Google docs all work smoothly together. You do need wifi to do much, but you can watch movies, read books and listen to music you've downloaded to a SD card when you're on a plane, and the 11+" screen and great battery life really make that experience better than a tablet. And yet it fits easily on the tray and the screen can be tilted to the best angle for you to view. So I think it's a great tweener, more than a tablet (keyboard, larger screen) but less bulky, heavy and better battery life than a true laptop. The refurb I received from BB looked brand new and has performed flawlessly. And by taking the price below $200, this becomes a no brainer impulse buy. I only wish we had gotten this before our 2 week cross country trip, but it will come in handy on the next one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better alternative to the Macbook Air

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    Posted .

    When Best Buy came out with the chromebook kiosk at a local store, I haf to check it out after reading about it. When I found out this particular model was being sold as a 'deal of the day' item, I had to have one. Being a refurbished unit, I was expecting something like the demo unit but this chromebokk looked and performed virtually like new. For me the size and price was the selling point as I wanted someyhing compact but still budget friendly. Some will say how it closely resembles the mac air which is five times the price. The materials used however are not as high quality as the air and neither is the screen but still not baf. This unit had decent memory and speed and all work is done online as most of the programs are app based. All in all a great product and alternative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great netbook for the price.

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    Posted .

    I didn't want to make too big an investment in case I didn't like it so I bought a refurb. I was quite surprised to find the condition like new - no evidence of previous use at all. Everything works as it should, Quite a good deal for browsing and occasional movies on Netflix. A little bit of lag when playing videos but for the price, it's still a great deal. I'm still not in the habit of using it yet - still reach for the Ipad, but for really important typing it fills a void that the Ipad can't. Still not a complete replacement for a real laptop, but it is certainly small and light and what it can do, it does very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for average user

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    Posted .

    I bought this to install linux but with the ARM processor it is literally impossible. Some people have had success but for some reason after a week of struggling with it, it didn't work out for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice second computer

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    Posted .

    The Chromebook makes for a nice second computer that you can leave around the couch and use for a quick check on the web or doing some email. The keyboard is surprisingly OK and the battery life is good. I have two complaints: the screen is not the best and you don't get the free storage with the refurb model. If you are looking for a very easy to use computer for web browsing and email and are comfortable with the Google ecosystem, a Chromebook is worth a look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I find the Chromebook very useful and compact.

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    Posted .

    When I ordered this Chromebook, I did so realizing I didn't have a strong need for it. However, upon receiving it and becoming familiar with its use, I have added WiFi to my Android phone plan so I can use the Chromebook away from areas with known WiFi. I am happy with the purchase and now use it daily for checking email and surfing the web. Battery life is very good and I'm a satisfied owner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Different

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    Posted .

    Overall I like it and easy to carry along. Compact with long battery life. Many other options. Storage comes with it. (photos, documents)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Know what you are buying

    Posted .

    Anyone interested in a chromebook must first understand what they are getting; a machine that requires an internet connection to do anything. Yeah, there's an offline mode; but it's pretty useless. If you know this going in and understand what it means then I'll think you'll be very happy with the Samsung Series 3 Chromebook. For browsing the web this thing performs as well as a 3rd gen core i3 laptop with 4gb of ram. What's better is the fact that it wakes from sleep immediately and it only takes about 2-3 seconds for it to re-establish it's wifi connection. This is faster than my high-end Series 9 laptop. And then there's the killer battery life of around 8-10hrs which is more like a tablet than a laptop; not shocking, as it is ARM based. For a family, the fact that it can have as many login accounts as you want is a huge bonus over an iPad. Obviously, a chromebook is really only good as a supplemental machine much like tablets. Most everyone will still need a real computer; but as a secondary machine for internet browsing it is fantastic. The laptop form factor is still greatly superior to that of a tablet for couch browsing due to the fact that it sits up in your lap without you having to hold it. And then there's the advantage of having a keyboard when you want to actually type something (even something as short as a web address); there's no way in hell I would have typed this review on a touchscreen keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome computer to have around the house and trav

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    Posted .

    I had the CR-48 prototype, the Samsung Chromebook was a great upgrade. The battery life, quick boot time, ability to dual boot linux in multiple ways, and easy of use are awesome. Free Gogo wifi has been very convenient. I have always loved the idea of the chromebook, although I am a software developer... Netflix and hulu work great, what else could you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product for the Price

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    Posted .

    I bought this computer after my old HP laptop started shutting down randomly. I thought I was getting an affordable priced, smaller laptop with fast speeds but, I was amazed at how much more I got. This Chromebook connected perfectly to my e-print ready HP printer which, I was concerned I would not be able to print from the Chromebook but, I can and very easily too. Also, I am so used to having all of my Microsoft Windows products but, I was amazed at how easy the Google docs are and how I could easily save as a pdf or rtf version of my document. I love how long the battery lasts, I can use mine for about 7-8 hours on and off, not continuously and then plug in at the end of the day! The Google Drive came with an extra 200gb of storage which is great and I also have 12 free Gogo In Flight passes, that you can use to access the internet while flying.

    I would recommend this to a friend