Customers express satisfaction with the product's battery life, price, portability, and weight. They appreciate that it is light, travels well, and boots up quickly. However, some customers have experienced issues with the trackpad not working properly.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 128 reviews
Pros mentioned:
Speed
Cons mentioned:
Screen quality
Rated 4 out of 5 stars
Better alternative to the Macbook Air
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When Best Buy came out with the chromebook kiosk at a local store, I haf to check it out after reading about it. When I found out this particular model was being sold as a 'deal of the day' item, I had to have one. Being a refurbished unit, I was expecting something like the demo unit but this chromebokk looked and performed virtually like new. For me the size and price was the selling point as I wanted someyhing compact but still budget friendly. Some will say how it closely resembles the mac air which is five times the price. The materials used however are not as high quality as the air and neither is the screen but still not baf. This unit had decent memory and speed and all work is done online as most of the programs are app based. All in all a great product and alternative.
I would recommend this to a friend
Cons mentioned:
Performance
Rated 4 out of 5 stars
Great netbook for the price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't want to make too big an investment in case I didn't like it so I bought a refurb. I was quite surprised to find the condition like new - no evidence of previous use at all. Everything works as it should, Quite a good deal for browsing and occasional movies on Netflix. A little bit of lag when playing videos but for the price, it's still a great deal. I'm still not in the habit of using it yet - still reach for the Ipad, but for really important typing it fills a void that the Ipad can't. Still not a complete replacement for a real laptop, but it is certainly small and light and what it can do, it does very well.
I would recommend this to a friend
Pros mentioned:
Boot time, Weight
Rated 4 out of 5 stars
Convenience Rules
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this out of curiosity and a need for a little more convenience. I have a smartphone, a laptop, two desktops, and a Kindle Fire. My wife has taken over the laptop, and I don't do well keyboarding on my smartphone and Kindle. Often I want to use the Internet for things that require keyboarding and I don't want to wait for the desktops to boot up. So I see this great deal from Best Buy for a Samsung Chromebook for $169 + tax, and I thought, "How can I lose?". I was already doing stuff in Google Drive and Microsoft Skydrive, so working mostly in the cloud was no big deal to me. The keyboard is as advertised, Great. You'll love it, even without the delete and end keys. The touchpad was a surprise. I've always been a mouse person, but the touchpad on the Chromebook is good enough so I don't miss the mouse. You don't have to wait for this thing to boot. Open it and you're there instantly. Close it and it''s off. Can't get more convenient than that. The display is better than a tablet, but not as good as a desktop. It's good enough not to annoy you. It streams YouTube, Amazon, and Netflix without a hitch. The sound is fairly decent too, but of course plugging in headphones is better. The Chromebook is considerably lighter and smaller than a laptop, so you can grab it easily and carry it around about like a large tablet. You can print from the Chromebook, but not directly. It has to be done through the cloud. Since I have a network enabled printer, I just connected the Chromebook to it through Google Cloudprint and my wireless network the same as I do my laptop. I'm very pleased with the Chromebook. If lightening strikes it tomorrow, I'll get another one.
I would recommend this to a friend
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Excellent Product for the Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this computer after my old HP laptop started shutting down randomly. I thought I was getting an affordable priced, smaller laptop with fast speeds but, I was amazed at how much more I got. This Chromebook connected perfectly to my e-print ready HP printer which, I was concerned I would not be able to print from the Chromebook but, I can and very easily too. Also, I am so used to having all of my Microsoft Windows products but, I was amazed at how easy the Google docs are and how I could easily save as a pdf or rtf version of my document. I love how long the battery lasts, I can use mine for about 7-8 hours on and off, not continuously and then plug in at the end of the day! The Google Drive came with an extra 200gb of storage which is great and I also have 12 free Gogo In Flight passes, that you can use to access the internet while flying.
I would recommend this to a friend
Pros mentioned:
Boot time
Cons mentioned:
Screen quality
Rated 4 out of 5 stars
Great for browsing the web
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For the cost, this is a great machine for browsing the internet. I have not used it for many apps to see how well they will perform, but just browsing around on the internet, checking email, streaming music, and displaying on and HD TV through the HDMI port works just fine. It does have a quick boot up time as well. Picking it up on the Deal of the Day was worth the money.
My only complaint is that the period button has fallen off twice. Both times I've been able to just snap it back into place without any issues, but I feel that this might be a repetitive pattern.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use
Rated 4 out of 5 stars
Different
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I like it and easy to carry along. Compact with long battery life. Many other options. Storage comes with it. (photos, documents)
I would recommend this to a friend
Pros mentioned:
Battery life, Boot time, Ease of use
Rated 5 out of 5 stars
Awesome computer to have around the house and trav
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the CR-48 prototype, the Samsung Chromebook was a great upgrade. The battery life, quick boot time, ability to dual boot linux in multiple ways, and easy of use are awesome. Free Gogo wifi has been very convenient. I have always loved the idea of the chromebook, although I am a software developer... Netflix and hulu work great, what else could you ask for.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use, Speed
Rated 5 out of 5 stars
this unit was new when i recieved it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this to replace a laptop that died.use for surfing the web.easy to use,light weigh,and really fast.stays charged for about 7 hrs.very happy with this product.
I would recommend this to a friend
Pros mentioned:
Battery life
Cons mentioned:
Screen quality
Rated 4 out of 5 stars
Nice second computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Chromebook makes for a nice second computer that you can leave around the couch and use for a quick check on the web or doing some email. The keyboard is surprisingly OK and the battery life is good. I have two complaints: the screen is not the best and you don't get the free storage with the refurb model. If you are looking for a very easy to use computer for web browsing and email and are comfortable with the Google ecosystem, a Chromebook is worth a look.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Good for what it is, a cheap Internet device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good computer for what it is, and refurb pricing of around $180 made it an even better deal.
This is a handy computer for Web browsing - it's super-light and the battery can last all day. The keyboard is comfortable for working on emails (Webmail only) or short documents (Google Drive or other online editor only), and the trackpad is surprisingly excellent - just short of the venerable MacBook trackpad. I find myself reaching for this over my iPad - it's lighter, it's easier to navigate with keyboard and trackpad, and it basically has a built-in adjustable stand.
However, the ChromeOS could be a dealbreaker for many people. The only application on the laptop is the Chrome browser and you can't install other software. If you're not aware of the limitations of ChromeOS or aren't sure if you can live with them, stay away. The experience of ChromeOS is still being polished. The camera on my Chromebook didn't seem to be working at first, and I had to switch to a beta version of the OS to enable Netflix, but the core functions (Web browsing and Google Apps) are pretty solid.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed, Weight
Rated 4 out of 5 stars
Light weight and fast for someone learning
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The chrome book was given as a present to an eight year old. Thus far she loves it she says it is light and easy to use. The best part is the speed it goes from one task to another with ease.
I would recommend this to a friend
Pros mentioned:
Boot time, Weight
Rated 5 out of 5 stars
Great!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this laptop. It isn't meant for downloading traditional programs, so if you try to do that, you will be disappointed. It is well integrated with google drive. I used a few other cloud services, but I switched to using google drive almost exclusively once I bought this. It is very light weight so carrying it around school isn't strenuous for my back and shoulders. The quick boot time is great. This computer would function well as a secondary computer for most people or would make a good first computer for people who are not tech-savvy.
I would recommend this to a friend
Pros mentioned:
Battery life, Boot time, Weight
Rated 5 out of 5 stars
Perfect for the web user
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Chromebook is perfect if you know what you're getting. This is for the web-based user. If you want to play games, edit photos, or use a bunch of apps, you need a regular computer or a tablet. But for simple web surfing, watching videos, and editing docs with Google Docs and Google Drive, it's great. The Samsung is solid. Great keyboard and track-pad, really long battery life, and very quick boot-up. It's also really light which I love for travel. I use it much more than I thought I would.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed, Weight
Rated 5 out of 5 stars
Great little netbook
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Chromebook is delightful for browsing and general internet use. It's fast as lightening, lightweight, travels well. I am having to learn a few keystrokes for functions that do not have a key on CB like the delete key, copy/past, etc. I'm used to windows, so I still have to look stuff up, but google finds the answers for me.
No problems, I'd recommend it if your main use of a computer is on the web and in the cloud.
I would recommend this to a friend
Rated 4 out of 5 stars
Chromebook has it's place and it's in....
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chromebook has it's place and it's in the average person's hands.
The machine boats up incredibly quick, is secure not only in protecting the user's information but also because Google provides the updates to the OS that it pushes out when available. Security software is not needed as it is all sand boxed and will not run nefarious software.
For most people who use a computer to access the internet, this machine is great. With Google's suit of web services on Google Drive, Google Plus, Picasa/Google Plus Photos and Hangouts most needs are covered. Documents, Spreadsheets, Presentations, Photo enhancing, cropping, and sharing can all easily be done with in the Chrome Web browser.
Communication with Hangouts works flawlessly offering video conferencing with the built in microphone, speakers, and webcam.
This is not a power machine so if you need something on the go for editing audio, graphic files, video, or programming this machine will not accomplish that.
If you want to watch Netflix, YouTube, Hulu, surf the internet, create documents, spreadsheets, read eBooks and the like this machine is quick and travels easily. The battery life is exceptional lasting over 8 hours.
The keyboard is decent and reminds me of the Apple iMac keyboard in general feel and use. The track pad is ok and operates well. There are laptops with better keyboards and trackpads but there is also allot of laptops that have far worse keyboards and trackpads then this budget machine. Considering the low cost, this machine is great for students, travelers, and folks that predominately use their computers to access the web. If you are new to computers and a little intimidated by them, this machine is a pleasure to use with out all the settings and security worries.
Not to forget this machine also comes with 2 years of 100GB Google Drive Cloud storage a $120.00 value.
I would recommend this to a friend
Pros mentioned:
Speed, Weight
Rated 5 out of 5 stars
Great Little Device
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Could not believe the deal I got on this Chromebook. It is refurbished but works like new. If my phone is charging and I need to get online, I grab this over my laptop as it is so lightweight and much faster to get on to. Highly recommend this.
I would recommend this to a friend
Pros mentioned:
Ease of use, Weight
Rated 4 out of 5 stars
Great device for surfing and email
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice lightweight laptop that works well for surfing, researching, and email. With the keyboard I find it easier to use than a tablet device. My drawback so far is having to learn how to use Chrome as the operating system.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Excellent choice for many
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent choice for a child, or anyone who wants a laptop with internet access with a decent screen, good keyboard and good battery life, and who is OK with the limitation of Chrome OS. Generally performs well. It is unfortunate that the SD card remains sticking out a lot when properly inserted. It's just not safe sticking out like that. Otherwise, it's a great value. It's perfect for my teen-aged granddaughter. She loves it, and already had her school work in her Google account in the cloud.
I would recommend this to a friend
Pros mentioned:
Weight
Rated 4 out of 5 stars
Nice for Browsing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this refurbished from Best Buy for $180. For that price it's an excellent deal.
I knew going into this that it wouldn't be the fastest machine, but sadly it feels a bit slower than I had thought it would. That's my primary criticism.
The positives are much more extensive. I think Samsung has done a very nice job with the keyboard. I have a much more expensive Lenovo ultraportable that has a much less accurate keyboard. This machine is also very light and easy to port around. It has a matte screen which I prefer over glossy reflective screens. This computer is also super easy to share with my wife since we can switch accounts quickly. I can't wait for the next iteration of this machine, a little more speed and this will replace my Lenovo except when I need to use desktop software such as Excel.
I linked to a helpful group of chromebook help videos created by Google. These are helpful for chromebook beginners.
I would recommend this to a friend
Pros mentioned:
Battery life, Boot time, Ease of use
Rated 5 out of 5 stars
Samsung Chromebook is an excellent choice!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Small and portable; light and compact. Screen broightness is fantastic. Beam up time is lightening fast. Does everything I need error free. Recommend for both old and youngsters. Set up was easy and fast. Battery life is exceptional. Very pleased with this product.