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Customer reviews

Rating 4.8 out of 5 stars with 4128 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 4,128 reviews
  • Rated 5 out of 5 stars

    Small and Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external drive and nice and small for portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, fast, lightweight and most importantly Apple friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my purchase. Got tired of running my SATA drive. SSD's are so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for my PS5 and so far working great. PS4 games install and load fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ssd the cable also is good got it on sale better than Sandis one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little drive big on speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to install. Formatted easily and keeps up with internal drives great for imaging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung dissatisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color. Lots of problems trying to transfer data from Mac mini to new Mac mini. I thought it was going to be easy. I may return and get a case and separate ssd to copy my old mini to ssd so I can use as primary drive. Not impressed More disappointed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jake:

      Thank you for your review of the Samsung T7 SSD. Your experience is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.

      If there is anything further we can do to help improve your experience, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
      2) Email: [email protected]
      3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
      Available 12PM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Get-Help/ct-p/get-help

      If you have not already done so, we invite you to register your new Samsung product at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and good color but itis too hard and need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't get fast speeds.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately with this product, I have only been seeing 40 mb/s transfer speeds with this device on my Alienware Aurora R11. To double check if it was my pc that was the problem, I hooked up the device to my Xbox. Xbox stated " Storage must be USB 3.0 or faster. This device is too slow."

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Megatronx1:

      Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding the speed of your T7 SSD.

      The maximum transfer speed that can be achieved by the T7 is 540 MB/s on a PC that supports USB 3.1 Gen2 and UASP Mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.

      As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support to troubleshoot your issue.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Amazing external

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T7 Awesome external for a ps5. It is a bit of overkill tbh but im ok with that on electronics lol. Loads ps4 games super fast, most games load in half the time than on a ps4. Some games do only recieve a small loading time boost but have no buffering issues while playing expansive games. Did have an issue of the ps5 not recognizing it on first use but after just unplugging and plugging back in it worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still loving the capacity and extremely portable because of its size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on this drive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BLUF: Do not buy the T7 unless you have a handful of tiny files that you want to occasionally transfer! Advertised speeds are not for sustained transfers! For a 10GB + file, expect to see it transfer as advertised- at first -and then expeditiously drop off to usb 2.0 speeds. Hands down the worst SSD purchase I have made. Spend less money on T5 and get WAY more reliable performance!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brian:

      Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding the speed of your SSD.

      Your 1TB drive was engineered to deliver speeds of up to 550MB/s Seq. Read and 520MB/s Seq. Write.

      The maximum transfer speed that can be achieved by the T7 is 540 MB/s on a PC that supports USB 3.1 Gen2 and UASP Mode, but the speed may vary depending on the user‘s PC environment and the types of data being transferred.

      As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      We hope to hear from you soon.

      ~ Samsung Memory Samsung

  • Rated 3 out of 5 stars

    I like the product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product the. Only down side it that you have to manually select each photo and upload it to the ssd. I wish it would scan my photo automatically and put them on the ssd w/o me having to choose each one.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Baji:

      Thank you for purchasing the Samsung T7 SSD and for your review. We value your feedback regarding your drive. Your feedback is very important to us and will be shared with our product team.

      Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      - Samsung Memory Samsung

  • Rated 5 out of 5 stars

    Big, fast, and blue.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift to accompany a new laptop with a small SSD drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, en very good material and Nice físicamente. Nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid state HD

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to using this with my laptop. Had some sort of problem with hardware conflict and would take hours to try and backup. Just returned it and brought a scndsk instead. Works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Homie:

      Thank you for your review of this Samsung T7 Portable SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction.

      Should you ever decide to give Samsung memory products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope you will consider Samsung again in the future

      - Samsung Memory Samsung

  • Rated 1 out of 5 stars

    Don’t carry this item again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed after about three weeks. And lost important data

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DavidD,

      Thank you for purchasing the Samsung T7 SSD. We appreciate you sharing your experience with us.

      Samsung stands behind the quality and performance of every T7 SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.

      Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.

      You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We look forward to hearing from you soon.

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Terrible experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was terrible. Will never use them again ever again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Works flawlessly. Quiet operation. Recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great external drive for ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a solid ssd for the ps5 that I use to backup all my ps4 games.

    I would recommend this to a friend