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Customer reviews

Rating 4.6 out of 5 stars with 546 reviews

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  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers recognize the Backup Plus Desktop 4TB External USB 3.0/2.0 Hard Drive as offering substantial storage space and ease of use. Positive feedback also highlights its reliability and affordability, with many praising its performance and design. While some users noted minor drawbacks related to bundled software and occasional noise, the overall experience appears to be quite positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 546 reviews
  • Pros mentioned:
    Ease of use, Price, Storage space

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price on a large-capacity external hard drive that does not take up much space on my desk. It's very easy to set up and use. I use it to store backup copies of important files from my home computer (documents, pictures, videos, and other data files) and then I keep it in a location other than my home. I have other (older) Seagate external hard drives I use for the same purpose on other computers. Seagate makes good stuff. I have never had a problem with any of their hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Excellent Desktop Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for either PC or Mac. We have both platforms. Haven't set up the "Lyve" feature yet. Don't really need the 200 GB of OneDrive storage as we each have a TB with Office 365, but a nice little perk nonetheless. Have had good results with the Seagate brand in the past, so this was an easy choice to make. Good price, good reputation. Wish they had more than a two year warranty, but we have redundant backup, so all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great product. Good for backing up anything you have on your computer. Plenty of memory to spare. Device is also compatible as a extra drive for the Xbox One (however it can only be used for that in that scenario). I use this one for work and personal use. The interface is extremely user friendly therefore if you have never used one before it will still be easy to understand. Highly recommend this over some of the other brands from experience of use as I have been using E.H.D.'s for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Very Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, fast transfer speeds, very easy to use and set up. Very reliable thus far

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Usb

    Rated 5 out of 5 stars

    An Excellent Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Seagate - Backup Plus 4TB External USB 3.0/2.0 External Hard Drive is very efficient and adds tons of external storage for all of my pictures, music files, documents, movies, etc. I'm so glad that I purchased it, because now I have so much space on my C: drive, and this helps to make my desktop computer more efficient. I wanted a big external hard drive, so that I won't need to buy another one for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability, Storage space

    Rated 4 out of 5 stars

    Solid value for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of some additional storage for my home network and this drive was a good balance of price to size. It has worked flawlessly on Windows, Mac, Linux and used as network storage with a Netgear router. Excellent drive, my only regret is not getting a larger one!

    I would recommend this to a friend
  • Pros mentioned:
    Storage space, Usb

    Rated 5 out of 5 stars

    Great external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Seagate - Backup Plus Desktop 4TB External USB 3.0/2.0 Hard Drive is great for backing up big files, such as photos and music/videos. Also, it's great for using this to transfer files to a new computer when you upgrade to a new system.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Seagate - Backup Plus Desktop 4TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again Best Buy had the best price. On sale plus price matched Amazon. Set up is simple. Backup software is free but you have to download it. Software is OK. No fan on the hard drive but have been running it for a few weeks and it has not gotten hot. All in all very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Storage space

    Rated 4 out of 5 stars

    Great Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to setup and great space storage which can be read by both mac and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to store additional data on. I use it as a backup, but don't use the software provided, because it can't automatically delete old images, so I end up with a huge amount of incremental backups that fill up my drive. That is the only con I have for this, but there are plenty of free backup solutions that will resolve this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage space

    Rated 5 out of 5 stars

    Easy to set up and plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to copy files from my computer network that had well over 1.5TB of information. I added another 750GB of photos that I'd acquired over the last 15 years. It was very easy to set up and tHis hard drive should give me enough capacity for all I need.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage space

    Rated 4 out of 5 stars

    Great,spacious hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive fit my needs. The only problem is that it needed to be reformatted in order to work with my IMac . I wish that I had known that prior to purchase. Tech support from Seagate was efficient and courteous .in reformatting for an iMac I lost the ability to use the Dashboard feature.Otherwise, I am pleased with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage space

    Rated 4 out of 5 stars

    nice ext-hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this external drive to expand my internal drive of 3 Gb. i dd a little shopping around and this one was on sale at the time and the number of gigs for the price was nice. so far i only used it to transfer file and it has been sitting on the shelf until the next transfer so that is why i gave it a 4 star only.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    The price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I not only picked this because the price was right-the size was right too. It was easy to install on my 3.0 USB port. I can't believe how small the desktop hard drives have gotten and how much storage space they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great product if you don't mind the extra size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on ALOT of space. Didn't mind the extra size compared to other slim externals. It's not too much bigger but if you NEED to have a small external then go for one of the slims. All in all, this product is perfect for anyone who wants more space than they'll ever need for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage space

    Rated 5 out of 5 stars

    Excellent Backup Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for tons of storage and a simple plug and play device, then this one is perfect for that. Very easy to use with "auto" back-up feature available.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage space

    Rated 5 out of 5 stars

    Wonderful for saving and storing my movie projects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive at a very good price. Now I can save and store my movie projects without running out of space. I would definitely recommend it to anyone who works with a lot of digital media.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage space

    Rated 4 out of 5 stars

    Large capacity drive, asy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very impressed by the ease of use and of the large capacity of this drive. Iphone Ipad app lets you download pictures wirelessly but was able to store multiple sources of pictures and files. I think this is one of the best deals for external hard drives

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Excellent budget EHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse buy. I needed an external that could pack as many TB without going over my budget. After two weeks of use, it works great and I am quite happy. No noise or overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space
    Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a larger hard drive to store our movies for our home entertainment server. This drive work well, isn’t too noisy, and is fairly fast for the price.

    I would recommend this to a friend
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